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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Maryland
1 review
4 helpful votes
Follow Linda O.
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Fashionmia dresses are of reasonable prices. The fabrics quality is right for the low prices. What a customer needs do is to click on "size chart" before ordering any dress because XL, or XXL or other sizes are not the same for all dresses. My dresses were shipped in 3 batches. The first two batches have arrived within reasonable periods and In good condition. I am waiting to receive the last shipment. I believe it will arrive in good condition also.
Costumer service was good with me. I emailed Fashionmia 4 times and got prompt replies. After I had placed order and gotten confirmation, I needed to change the size of one dress. Fashionmia obliged me. I'm satisfied with Fashionmia dresses and service and will patronize it again in future if need be.

Date of experience: March 30, 2016
California
1 review
12 helpful votes
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Just wanted a couple sweatshirts. Ordered 2 I liked. After 2 weeks the order was still "pending", not even filled. Cancelled the order and they still hadn't refunded my money after a month. Alice from the support team couldn't respond with sentences that made sense. Then when I inquired again about my refund, I was told she would refer it to her "colleague" for as soon as possible reply. Had to call my bank to report it as fraud.

Date of experience: March 30, 2016
Maryland
1 review
13 helpful votes
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Worst Experience Ever! I have never had such a terrible ordering experience on the internet! This company is a complete scam and waste of money and time. First of all, I ordered nearly $100 in clothing. The order was terribly made, terribly sized, terribly constructed! The items were NOT what I ordered but cheap variations of what I ordered! The company uses false advertising of beautiful photos to entice their customers to order the clothing. But, they construct very cheap imitations of the products that are falling apart literally, unsewn, missing pieces, wrong colors, wrong sizes!
Total waste of MY money and time!
Fraud Company! Don't use it! SCAM! RUN RUN RUN THE OTHER WAY WHEN YOU SEE FASHIONMIA!

Date of experience: March 30, 2016
California
1 review
11 helpful votes
Follow Darcie S.
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NEVER SHOP HERE
March 30, 2016

I would rate 0 but there aint one I got my dress and shirt 1month an a couple weeks after I ordered just to find they sent a dress that they washed n sent to me still wet not smelling brand new the clothes they advertised dont look anything like they do in person I would never order from here an the customer service is crap took me 1week just to get a hold of anybody

Date of experience: March 30, 2016
Minnesota
1 review
10 helpful votes
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Incorrect Size
March 31, 2016

I purchased a dress about 3 weeks ago, the size is very deceiving. I ordered a xxl but it fit more like a large. I have been trying to get either a refund or exchange but it has been a little daunting. I would like to try something else, but this current experience hasn't been 100% positive.

Date of experience: March 30, 2016
Canada
2 reviews
12 helpful votes
Follow Nechama g.
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Scam horrible liars
March 30, 2016

Misleading pictures. Unwearalble items. Cheap.no service no refund. Horrible liars do not buy anything from this dealer.

Date of experience: March 30, 2016
California
1 review
10 helpful votes
Follow Natalie R.
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Horrible company. I feel scammed. I ordered five items a month and a half ago, I've received two items that were not worth the money paid, neither fit right and they are made TERRIBLY. 2 of my items still say "processing" in tracking and apparently another 1 was shipped separately. The company never contacted me to tell me things were delayed. I emailed from their website with an urgent dispute and requested to cancel remaining items and be refunded, still have not heard back. I will be loud about my upset with them on any forum willing to listen, it was an fb add that encouraged my purchase and I'll report to fb and file a dispute via paypal too. Horrible clothes. A good deal at the start has become a very bad deal, I'd have done better at the mall.

Date of experience: March 30, 2016
Illinois
1 review
10 helpful votes
Follow O F.
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Horrible
March 30, 2016

Pictures are misleading, sizes are wrong, only part of the order shipped after month of waiting.
Cheap fabric, any discount store sell similar items 70% cheaper than this site.
Don't buy from them.
NO phone numbers to contact them.
HORRIBLE!

Date of experience: March 30, 2016
Canada
1 review
8 helpful votes
Follow Karina l.
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1st time I order on line. Close to a month haven't receive nothing. Now I'm impatient and bad taste in my mouth.
PROBLEM IS: I didn't screan shot my confirmation#. QUESTION: who do I contact, email please. Thx

Date of experience: March 30, 2016
New Jersey
1 review
8 helpful votes
Follow Ellary D.
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BEWARE of these scammers! Fashionmia shipped the wrong size and they refuse to refund the full amount plus return shipping! And the return shipping is extremely expensive! I ordered a long black evening gown in a size medium. The gown did look as it was portrayed on their site and I was extremely happy with it, until I tried it on. I spent a large amount of time with a friend properly measuring myself because I had read all of the reviews about the clothes not fitting right. When I got the dress there was no tag with a size, however, I did find a sticker on the inside of the dress that said Size S. I immediately sent an email to Fashionmia asking them to confirm the size they shipped and requested that if they shipped a small to let me know how to return it and get the medium I had ordered. It went downhill from there. I have been fighting with them for over a month and they still refuse to refund the amount of the dress plus return shipping. I have to pay to ship their dress back and in order to get another one, they will only give me a partial credit. And the partial credit was only awarded after I sent several nasty emails to them. Originally they were only going to refund 7 dollars and the dress was $25! Who does business like this? I can't even order another one and just trash the first one because who is to say that they won't ship the wrong size again? End result, I'm out $25 and I have no dress. I do not have time to fight with these people and I think they bet on this. Stay away from this company, they are scammers. Only do business with US companies, they are held to stricter consumer regulations than overseas.

Date of experience: March 30, 2016
Tennessee
1 review
8 helpful votes
Follow Nancy W.
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I recently ordered 2 tunic tops. They charge your credit card immediately, but don't ship for 2-3 weeks. It takes another 2-3 weeks to arrive. The first top was ordered in an XL as I have a 37" bust measurement. The fabric was sheer, see thru, which was not disclosed in the description and I couldn't even fit it over my shoulders. It looks like it would fit a 12 year old!
I ordered the 2nd top in a 3X, thinking, well if it's a little too big I can take it up - WRONG! The actual measurement of the FABRIC itself, across the bust, is 34"!
Trying to get my money back - not sure how that will go. May have to give them to charity and eat the loss. Lesson learned, don't be suckered in by cheap chinese prices - they have no clue what American sizes are!

Date of experience: March 30, 2016
New Jersey
2 reviews
7 helpful votes
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Concern for customer satisfaction
March 30, 2016

We had a problem with the fit. They cooperated very well with me to resolve the matter

Date of experience: March 29, 2016
Arkansas
1 review
2 helpful votes
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Great fashion
March 30, 2016

Cool style, shipped quickly and responsive customer service.

Date of experience: March 29, 2016
Mississippi
1 review
7 helpful votes
Follow Forgettable F.
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DO NOT ORDER ANYTHING FROM FASHION MIA. These clothes are of the poorest quality. THE DRESSES ARE NOT WHAT THEY ADVERTISE. For example: The Maxi Dresses are advertised as long/floor/length free flowing dresses. However, when you get them these MAXI DRESSES LITERALLY STOPS AT YOUR KNEES AND THE BELTS ARE MADE OUT OF LEFTOVER MATERIAL SCRAPS! Only a fool would purchase from this low budget con artist of a site. DO NOT BELIEVE THE FAKE REVIEWS ABOUT FOLKS BEING SATISFIED WITH FASHION MIA BECAUSE THE CLOTHES ARE LOW QUALITY, BAD MATERIAL, and somebody's pre-k class did ALL the MEASURING which means that was a mess also.

Date of experience: March 29, 2016
Illinois
1 review
11 helpful votes
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HORRIBLE
March 29, 2016

I ordered a jacket a month ago &I haven't received it yet. I can't even get in contact with them for my money back

Date of experience: March 29, 2016
New Jersey
1 review
5 helpful votes
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Absolutely Wonderful...
March 29, 2016

I was alittle hesitant at first cause I was getting my product from China and plus I'm not a skinny girl nor am I a plus size women. I am I size 12 13 depending on the cut. But I fell in love with this handkerchief shirt and I keep debating whether I should buy it. So I decided to give it a shot. I ordered the shirt. I ordered a xl. I received my shirt in about 3 weeks and to my surprise the shirt was absolutely georgous. I wore it on Easter and I got so many compliments on that shirt. I love the look and the quality everything about it. My boyfriend said I should buy it in every color and thats what I'm gonna do. Thank u so much for making my shopping experience a pleasure. And I'm definitely going to come back n order more clothing and accessories from ur company. Thanks again FashionMia...

Date of experience: March 29, 2016
Canada
1 review
8 helpful votes
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HORRIBLE. SCAM... RUN
March 29, 2016

Ordered one month ago, nothing received yet. One item still has not left the warehouse. Keep emailing for answers.(5 TIMES)... never got a reply. Horrible customer service. A total scam.

Date of experience: March 29, 2016
North Carolina
1 review
7 helpful votes
Follow Aditi S.
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DO NOT BUY FROM THIS SITE, I REPEAT DO NOT BUY FROM THIS SITE! They put different picture of the clothing on the site and then send you a totally crappy piece of clothing which you wouldn't even wear for free! And when you contact them, they say since the return shipping is so expensive, they would give a partial refund! That's ridiculous! The partial refund is not even 1/4 of the purchase price. They are basically cheating people by putting out a pretty pics and sending totally different product and then offering a partial refund. They totally know what they are doing and this site must be brought down! I wish I had read reviews before I bought from them.

Date of experience: March 29, 2016
Canada
1 review
3 helpful votes
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Great service
March 29, 2016

Great products although I ordered a size too small... my fault. Customer Service replied to my email once I contacted them about an exchange and offered me a coupon which was greatly appreciated.

Date of experience: March 29, 2016
GB
1 review
9 helpful votes
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Fraud
March 29, 2016

Just to Warn everyone who decide to buy things from fashionmia.
Very disappointed never used to see such rubbish the fabric not as it says, can see all through. Inaccurate cutting and stitches. Stay away and don't buy anything if you don't want to waste money. No service, No refund

Date of experience: March 29, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China