FashionMia
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FashionMia Reviews Summary
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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DO NOT by any means waste your money on product from this company. They have completely and utterly misrepresented the product they advertise on their website. The quality of the clothing is absolutely deplorable. The sizing is EXTREMELY small.
I am currently working to get a refund on my entire shipment as literally no item fits nor looks like the product that is advertised.
Absolutely do NOT waste your money with this shoddy company!
I would give a zero rating if it was an option.
Placed an order with FashionMia received it within 10 days. It was a long sleeveless summer dress the colors are just gorgeous, the material was very soft and wrinkle-free, will be great for travel.
Dear Customer,
Thank you for visiting and ordering in our website!
We will use more gorgerous clothes and better service, making contributions to our customers.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
I purchased 2 dresses, bur was concerned about the sizing, but I was very pleased with the items that I received. The quality of the material, and the size was just right. I will be ordering more items from FashionMia.
Dear Customer,
Thank you for visiting and ordering in our website!
Actually different types and materials have different sizes, our website has mentioned that the detailed size description of each item, next time you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory and give you some opinion.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
My nam is Sofia nagel. I order 3 items.and I must wait 2months. Must send many email. After more 2moths they send to me only 2 items. Clothes look like for cleaning. Secan hand. They take picture so nice. But that is lie. They said one item not available.and send email tell me wait 2 weeks. But actually that more one months. Did your company do business look like play game. Very bad. Chating company. I don't have time play game with your company. I want return my money back. They said will give back money. But they didn't do it scams, never bent sustainable company. Bestter close your business soon. I true remorse choose your company.and one more time. I will do something if u not return my money back.do not make dirty games.The company has no value. Only know said lie.do lie. Will be bankruptcy earlier
Dear Customer,
Thank you for ordering from our website. We feel very sorry for your trouble and apologize for the delay.
For the item out of stock, we have arranged to refund. Sometimes our customers email may end up in our spam, or the other way round, that might be one reason why you failed to get in touch with us, and we apologize for the inconvenience.
We’re always happy to help our customers with their return, whether refund or exchange, and we will do everything we can to make it better in the future, and we hope you would enjoy your next purchase on our site.
Thank you for your patience, please let me know if you have any other problem.
Customer Service from Fashionmia
E-mail: [email protected]
I had a problem with my purchase, but have been very happy with the customer service. Thank you for your professional staff.
Dear Customer,
Thanks for your support and satisfication.
We are willing to accept all kinds of criticm and commendation, at the same time we always improve our products and service in order to give our customers more comfortable shopping experience.
Hope see you very soon!
Customer Service from Fashionmia
E-mail: [email protected]
Apil 23,2016
Order# B*******
I ordered a 100% cotton b/w striped hoodie dress three weeks ago but when I opened the package (send from Meijiang, China), the fabric was beige and black striped and 100% polyester. I immediately requested return shipping instructions, but after three subsequent message the only response I received was a request to send a photograph of the dress?
Dear Customer,
Thanks for you email. Sorry that our item can not meet your requirements.
The slight difference between real items and shown pictures can not be fully avoided because of pixel and light problems. Hope you can kindly understand.
We need to confirm with you. Actually you can send us some images which can show any clear differences, we never try to neglect your problems.
Once we check it, we will arrange to exchange or refund, thanks for your understanding and trust.
Customer Service from Fashionmia
E-mail: [email protected]
Ordered a dress for my mother, shipping took about 2 weeks. When my mother got it. She loved it. Only thing was I ordered the wrong size. She loved how it looked and the material was really good quality. She was very happy with everything but the size was wrong, and I didn't know and look at the size chart they had. Great place to buy dresses.
Dear Customer,
Thanks for appreciating and support to our product and service.
We will keep going on improving ourselves all the time, we look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
*FIVE STAR FOR CUSTOMER SERVICE*... I bough a jacket, which looked great on picture, and if the quality was ok then it would be a good price. After receiving the jacket I realized that I over paid by at least 50%! I paid $36US, but it is such a cheap fabric and so badly made that I am not even willing to wear it! It was waste of money and time! Do not buy from fashionmia! I bought "Breasted with pocket dramatic overcoat" and it looks horrible! Nina from customer service responded to my complain immediately and refunded the money right a way, which was fantastic. I did however have to go to post office and return the jacket and send it back to China which cost me $24. After all I paid $24 and received nothing.
Dear Customer,
Sorry that our item can not meet your requirements.
The slight difference between real items and shown pictures can not be fully avoided because of pixel and light problems. Hope you can kindly understand.
About quality problem, we need to confirm with you. Actually you can send us some images which can show any clear differences. Hope you can trust us, we will give you a perfect solution, thanks a lot!
Customer Service from Fashionmia
E-mail: [email protected]
Horrible! For the first time, I put my trust in buying products from this company and I got burned just after confirming my order.
First off, it took 60 days plus to get my packages. After receiving the clothing, I noticed right off that they were cheaply made. The last package I received was a red jumpsuit. The jumpsuit's pockets were incomplete. One pocket was barely a pocket at all and the other pocket was sewn half closed
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.
As you said, the jumpsuit's pockets were incomplete. Could you please send us a few photos in mail? And then we will check it asap. Please be assured that we would like to give you an satisfied solution, apologizing again for your inconvenience.
Customer Service from Fashionmia
E-mail: [email protected]
I wish I would have read the bad reviews of this company before i placed my order. I ordered a full length maxi black dress with flowers and a mini dress. I received my order today, and the company shipped me a blue mid length thin cheaply made dress and a dress that looks like a shirt. When I went to the site and pulled up my order info, the company had changed the black full length maxi dress I originally ordered to the cheap dress they sent me. This is complete fraud. I immediately emailed the company and opened a dispute with Paypal. Within 20 mins the company had refunded my money back to my Paypal account. If you have been ripped off by this company, do not give up, they want you to become frustrated and say its not worth the hassle because the items are inexpensive, but do not do that! Fight this company and report them and get your money back, this is common practice for them. Do not listen to them when they say "Oh we made a mistake", no this is how they always operate!
Dear Customer,
We have checked your order, and your refund has been finished.
Thanks for your visiting in fashionmia, and we feel very sorry for your dissatisfaction in fashionmia,
Thanks for your opinion, we will accept all kinds of appreciate or criticism. Please believe that we are doing the best we can, hoping to offer you a much more pleasant shopping experience in the future. Hope see you again!
Customer Service from Fashionmia
E-mail: [email protected]
I love this site so much. I have several dresses I ordered from this site, and I've gotten compliments every time. I certainly recommend this site to my friends and have ordered dresses for my daughter as well.
Dear Customer,
Thanks for your support and recommendation to our website!
We will use more perfect products and better service, making contributions to our customers.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
The most cheating company I ever see so far; if it is really exist? Today, I received my first order out of 5. Very cheap material and the items are totally different from what you see in pictures; it seems that they use pictures of branded items and put them in their website. I have thrown all items in the bin! I am so sick of these people. They should never be allowed to do business in this country again. I urge all of us to report them for https://www.gov.uk/consumer-protection-rights
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.
We will strictly assure our purchase quality before each product is packed and shipped, if the items came with defection or bad quality, or is not same as advertised on the website, please send us a few photos to [email protected].
Please be assured that we would like to give you an satisfied solution as soon as possible, apologizing again for your inconvenience.
Customer Service from Fashionmia
E-mail: [email protected]
I paid and ordered 2 dresses and its been a month and I have not gotten anything. Not able to trace it or anything. If my items do come I will not be a returning customer. I read some of the other reviews and I wish I had read them before I ordered I could have saved myself the headache and dissapointment.
Dear Customer,
We're very sorry for your waiting. Please don't worry, the order was already dispatched, following are the tracking info:
1. Tracking number: LS789475707CN
2016-04-24 18:30 FLUSHING, NY 11351, Arrived at USPS Facility, Your item arrived at our USPS facility in FLUSHING, NY 11351 on April 24,2016 at 6:30 pm. The item is currently in transit to the destination.
2. Tracking number: LS799460636CN2
2016-04-22 23:38 CHINA, SUZHOU EMS, Processed Through Facility, Your item has been processed through a facility in SUZHOU EMS, CHINA at 11:38 pm on April 22,2016.
As you could see from the update, the package is currently in transit, it will arrive in your country soon. Apologies again for all the inconvenience, hope you will receive it soon!
Customer Service from Fashionmia
E-mail: [email protected]
BEWARE FASHION MIA Cheap items but they will just take your money even the items are not available that's why It will takes forever to receive your package!
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.
We will strictly assure our purchase quality before each product is packed and shipped, if the items came with defection or bad quality, or is not same as advertised on the website, please send us a few photos to [email protected].
About the item：Charming Round Neck Polka Dot Vintage Skater-dress. We are sincerely sorry to inform you that the item delayed for delivery is currently out of stock due to the large demand. So we will arrange to refund for you.
Please be assured that we would like to give you an satisfied solution as soon as possible, apologing again for your inconvenience.
Customer Service from Fashionmia
E-mail: [email protected]
Do NOT order through FashionMia! I paid for 5 dresses to be expedited and it has been a month. NOTHING yet! I tried tracking the package using their shady postal service and there was an error! Where did my money go? I am SOOO disappointed as I was looking forward to the merchandise! I will update my review IF or when I receive the apparel.
Dear Customer,
We're truly sorry for keeping you waiting. Please don't worry, the 2 packages were already dispatched, following are the tracking info:
Tracking number: LM002764099CN
2016-04-04 02:25 CNSZHD, China, International item has left originating country and is en route to Canada
Tracking number: LM001622845CN
2016-04-03 01:06 CNSZHD, China, International item has left originating country and is en route to Canada
As you could see from the update, the package are currently in transit, it will arrive in your country soon. Apologies again for all the inconvenience, hope you will receive it soon!
Customer Service from Fashionmia
E-mail: [email protected]
I have ordered a jacket in January 2016. They dint send me any jacket and never returned my money back.its a worst service I have experienced. I don't want to give one star also. They will not reply to mails also. I am waiting from 5 months.
Dear Customer,
Firstly thanks for your order in fashionmia, we feel very sorry for your trouble.
When an order is placed on our website, our credit card company would also review your card infomation and asses the risks, but if we applied a refund to your card, it would need reviews and approvals at many levels in bank, thus it normally would take 15~20 business days for the funds to finally appear on your card. We would surely want to speed that up for you, and we appreciate your understanding. Thanks again!
Customer Service from Fashionmia
E-mail: [email protected]
I will never order from this company again. The dresses were not true to size and made of thin cheap material. None of the dresses fit. My order was made in December of 2015. Beginning around the middle of January, after inquiring about my order, I received one item at a time. You cannot get your money back, just coupons for it, and it seems to be a hassle to return the item. I have yet to get the last item.
Dear Customer,
Thank you for trusting us and choosing fashionmia.
But we are sorry to hear that you dissatisfied with our purchase. Actually different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. Moreover, you also can send us some images which can show any defects. We always pay attention to your problems, we never avoid our responsibility, we will be responsibile for any quality and size problems caused by us after confirmation.
So please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: [email protected]
VERY DISAPPOINTED,,, VERY CHEAP QUALITY, IT CAME DIRTY,, NO CARE INSTRUCTIONS,,, LABEL,,,, IT TOOK LIKE A MONTH TO RECEIVE 2 PIECES FROM 4,,,, AND I NEVER RECEIVE THE OTHER 2... BE AWARE... THOSE PICTURES YOU SEE, ITS NOT REAL,,,, THE CLOTHE NEVER EVER LOOK LIKE THE PICTURES...
Dear Customer,
We have checked your order, and your refund has been finished in 2015-12-10, please check it again.
Thanks for your visiting in fashionmia, we are doing the best we can, hoping to offer you a much more pleasant shopping experience in the future. Hope see you again, thanks!
Customer Service from Fashionmia
E-mail: [email protected]
The most cheating company I ever see so far
Always send a wrong and very very cheap things.
I ordered an embroidery cardigan but today I got a polestar print blouse with broken lace.
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your unsatisfication with your order.
We will strictly assure our purchase quality before each product is packed and shipped, if the items came with defection or bad quality, or is not same as advertised on the website, please send us a few photos to [email protected].
Please be assured that we would like to give you an satisfied solution as soon as possible, apologing again for your inconvenience.
Customer Service from Fashionmia
The material of the clothing is so soft. It comfortable and cute. I just love the dress that I got from fashion mia. Great price for what you are actually getting.
Dear Customer,
Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
From the business
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your trouble.
We will strictly assure our purchase quality before each product is packed and shipped, if the items came with defection or bad quality, or is not same as advertised on the website, please send us a few photos to [email protected] or my email.
Please be assured that we would like to give you an satisfied solution as soon as possible, apologing again for your inconvenience.
Customer Service from Fashionmia
E-mail: [email protected]