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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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They have good customer service relationship to help solve your problems and make you smile. I will patronize them any day anytime. Thank you fashion mia for making these beautiful dresses that makes women look gorgeous.
If u spend $50,100 or 150,200 in big mall or big store branded then u can get nice material and long lasting dress. But in $10 to 20,30 what u expect just fashion, styles not long lasting material. Just use some times and wear it just enjoy fashion. Order again another fashion.
Right!
Then also it's worth spending in $ 10,$12 or $13,$14,$15 dress. It's also good material.
Not just use and throw.
I bought nine dresses from fashionmia they got a very good costumer service the price is bargain you can get a nice dress for the price of a pack of Segaret you have to remember to be carful to measur and choose the right size because the Europe and China the size lable is not the same"
I order four blouses on 29/3/2016. Only received my 1st three blouses last week and the 4th piece today. Delivery period is definitely more than 3-5 working days as alleged. The blouses definitely don't look a bit like what are shown on the website. Material were of low quality t-shirt material.and even the other two that come with more decent fabrics - look CHEAP! The worst is the inconsistent sizes for each pattern. I am size 10 or 12 (UK/Australia). When I got my blouses - two are bigger than size 14 (or could fit size 16) very disappointing indeed. I contacted fashion mia. They were quick in their response, That we have to given them the credit. However, disappointingly, they only offer a cash voucher of USD10 towards my next purchase. I paid USD 85 in total for my four blouses! This is the first time i bought from this supplier and likely will be my last. THINK TWICE before you buy from this supplier.
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.
Please note that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.
Please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: [email protected]
This company is wonderful. Their customer service is very helpful and ready to answer any questions or solve any problems you may have. I recommend this company to anyone.
Dear Customer,
Thanks for your support and love to our website!
We will use more perfect products and better quality, making contributions to our customers.
Welcome your next visit!
Best regards,
Customer Service from Fashionmia
E-mail: [email protected]
I purchased several items from this company, only to find out that their sizes are off by about 5-6 sizes! I received clothing that my 11 year old daughter can wear! Ridiculous. And no customer service to speak of. TURN AND RUN!
Dear Alison
Thank you for trusting us and choosing fashionmia.
But we are sorry to hear that you dissatisfied with our purchase. Thanks for visiting and apperiating to our website!
Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.
Moreover, you also can send us some images which can show any defects. We always pay attention to your problems, we never avoid our responsibility, we will be responsibile for any quality and size problems caused by us after confirmation.
So please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: [email protected]
I bought several jackets from Fashionmia worth just around $400 US. One jacket they shipped me was kids size, two jackets were completely different colour and jacket was very lousy fit. All jackets were not the material, colour or style as per their website. It took them over three months to ship my order and they do not believe in customer service... they don't respond to your complaints. I strongly recommend you to go to Aliexpress.com for your on-line purchases because they have very good return, exchange and refund policy. I have been Aliexpress customer for the past three years and with this experience I not shop on-line in China except for Aliexpress.
Dear Tina,
Thank you for ordering from our website, we’re sorry for keeping you waiting.
It may need some time to prepare the items well for you after you place an order. Please be assured we never stop going ahead on the process of providing good service for our customers.
Would you please provide the order number or the email address you ordered in case, so we can help you solve the problem. You are our honorable customer, any problems will never be neglected. Hope you can trust us. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: [email protected]
I loved my purchases from Fashion Mia - I would definitely recommend purchasing from this company "Great Service" and transaction was Easy and Fast shipping... You will not go wrong - items look just like the pictures displayed
Dear Customer,
Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
My experience with shop Mia was excellent. They have great prices/sales, shipping options, prices are outstanding and quality just as good as stores in the US. When I contacted the customer support department not only did I received a timely response but was treated with great respect and concern. Would definitely recommend this website!
Dear Customer,
Thank you for your love for our products and service.
We are willing to collect all kinds of reviews from customers. At the same time, we think that there’s still a lot to be done to improve our shopping experience and purchase quality, but we never stopped working hard on them to make purchase easier for you.
Hope we will see you next visiting!
Customer Service from Fashionmia
E-mail: [email protected]
I've had a good experience with this website. It's easy to use, the support tech is quick with responding to my emails and the customer service reps are great as well
Dear LeKeisha,
Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers. At the same time, we hope you can share your wonderful shopping experience with your friends later.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
Amazing, so thankful for a good purchase. Perfect dress at a perfect price. We are just thrilled with this purchase! How often does price, fit, form, design, and quick delivery come together? Not often enough! This time the stars were aligned. I was amazed at the quality of the dress. The material is not flimsy at all. It is just beautiful. The lines are perfect with my body type. I am so very pleased with my purchase I plan to buy another.
Fashionmia is definitely the place to shop online. The service and clothing I have purchased were far above what I had expected. I have also recommended Fashionmia to some of my friends. The prices are also great. And if I had a problem or issue, the customer service was excellent. The response was quick and resolution timely. They were so willing to assist and ensure your satisfaction, absolutely wonderful.
Fashionmia- Definitely the place to shop online.
I have been so impressed with the service and items of clothing of which I purchased online from Fashionmia that I have recommended Fashionmia to all of my girlfriends.
Not only did they send me my beautiful clothes at a fantastic price, but they refunded me through paypal instantly on an item that was out of stock without delay or question and offered me a discount on my next purchase.
What is great about the company is that they provide a 'contact us' service and you are answered quickly and all matters are dealt with and solved quickly and courteously.
Fashionmia offer well made items with a great fit for all sizes and I especially love the 'bodycon' label range. Fashionmia promote an easy to follow size chart in which to order your dress size with ease.
With an easy to use menu, the Fashionmia website offers hot deals, tracking of your item, clothing for all occasions, accessories, lingerie and an exchange and refund option. Shipping is affordable and reliable and there is a good choice of payment options available.
I wish to say a special thanks to Mandy, my customer service contact, whom has made my shopping experience with the Company -Fashionmia, a breeze. Mandy is an asset to the company.
Fashionmia cater for well priced clothing for all occasions.
I am sure you will enjoy my experience when you shop with 'Fashionmia'.
Signing off now as I need to shop for my next dress back online at 'Fashionmia'.
Desiree
Dear Desiree,
Firstly thank you for supporting and ordering in our website!
Our company has placed the highest priority on improving product quality rather than just expanding the production scale, to make better products and live up to your expectations. We are doing the best we can, hoping to offer you a much more pleasant shopping experience in the future.
Customer Service from Fashionmia
E-mail: [email protected]
I definitely loved everything I ordered. The material is thinner than you may think since you can't tell based on the pics but it's not bad. It's better than I expected for these low prices. Moreover, customer service was great. I can't wait to order again.
I ordered several pieces. They all arrived on schedule. Everything was a perfect fit. Great customer service.
Had issues with the delay in shipping but once I contacted their Customer Service, their response was prompt. Efficient and timely service.
I ordered 2 dresses from them, one was out of stock but the other arrived exactly as it looked in the picture. The other dress customer service was easy to work with and they are sendinge out a dress to replace it. You do need to make sure you look at the measurementS when ordering, they are not all the same but if you pay attention to that you wI'll receive a nice fitting dress.
Dear Customer,
Thank you for your love for our products and service.
We are willing to collect all kinds of reviews from customers. At the same time, we think that there’s still a lot to be done to improve our shopping experience and purchase quality, but we never stopped working hard on them to make purchase easier for you.
Hope we will see you next visiting!
Customer Service from Fashionmia
E-mail: [email protected]
I wasted my money! What a rip off. Cheap cheap cheap and beyond cheap! I spent $120 and I am so disgusted with quality and the amount of time it took to ship. I wish I had read the reviews. A lesson well learned.
Dear Customer,
Sorry that our items can not meet your requirements.
The slight difference between real items and shown pictures can not be fully avoided because of pixel and light problems. Hope you can kindly understand.
We need to confirm with you. Actually you can send us some images which can show any clear differences, we never try to neglect your problems. Please believe that we sincerely want to solve your problem.
Customer Service from Fashionmia
E-mail: [email protected]
I have being having an excellent experience with FashionMia. The dresses are affordable and beautiful. Looking beautiful does not have to cost you fortune when it comes to FashionMia products.
Dear Customer,
Thanks for your support and satisfication.
We are willing to accept all kinds of criticm and commendation, at the same time we always improve our products and service in order to give our customers more comfortable shopping experience.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


Dear Customer,
Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers.
We look forward to your visit again!
Customer Service from Fashionmia
E-mail: [email protected]