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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Karen W.
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Awesome dresses!
April 29, 2016

I love the prices an the clothes are so sexy on me:-)

Date of experience: April 28, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers.
We look forward to your visit again!

Customer Service from Fashionmia
E-mail: [email protected]

Nigeria
1 review
0 helpful votes
Follow Grace Y.
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They have good customer service relationship to help solve your problems and make you smile. I will patronize them any day anytime. Thank you fashion mia for making these beautiful dresses that makes women look gorgeous.

Date of experience: April 28, 2016
Canada
1 review
2 helpful votes
Follow Kirti P.
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If u spend $50,100 or 150,200 in big mall or big store branded then u can get nice material and long lasting dress. But in $10 to 20,30 what u expect just fashion, styles not long lasting material. Just use some times and wear it just enjoy fashion. Order again another fashion.
Right!
Then also it's worth spending in $ 10,$12 or $13,$14,$15 dress. It's also good material.
Not just use and throw.

Date of experience: April 28, 2016
India
1 review
1 helpful vote
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Good costumer service
April 29, 2016

I bought nine dresses from fashionmia they got a very good costumer service the price is bargain you can get a nice dress for the price of a pack of Segaret you have to remember to be carful to measur and choose the right size because the Europe and China the size lable is not the same"

Date of experience: April 28, 2016
Australia
2 reviews
3 helpful votes
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I order four blouses on 29/3/2016. Only received my 1st three blouses last week and the 4th piece today. Delivery period is definitely more than 3-5 working days as alleged. The blouses definitely don't look a bit like what are shown on the website. Material were of low quality t-shirt material.and even the other two that come with more decent fabrics - look CHEAP! The worst is the inconsistent sizes for each pattern. I am size 10 or 12 (UK/Australia). When I got my blouses - two are bigger than size 14 (or could fit size 16) very disappointing indeed. I contacted fashion mia. They were quick in their response, That we have to given them the credit. However, disappointingly, they only offer a cash voucher of USD10 towards my next purchase. I paid USD 85 in total for my four blouses! This is the first time i bought from this supplier and likely will be my last. THINK TWICE before you buy from this supplier.

Date of experience: April 28, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.

Please note that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.

Please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!

Customer Service from Fashionmia
E-mail: [email protected]

Japan
2 reviews
0 helpful votes
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A great experience
April 29, 2016

This company is wonderful. Their customer service is very helpful and ready to answer any questions or solve any problems you may have. I recommend this company to anyone.

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thanks for your support and love to our website!
We will use more perfect products and better quality, making contributions to our customers.
Welcome your next visit!

Best regards,

Customer Service from Fashionmia
E-mail: [email protected]

New Jersey
3 reviews
5 helpful votes
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One Star is TOO MANY
April 28, 2016

I purchased several items from this company, only to find out that their sizes are off by about 5-6 sizes! I received clothing that my 11 year old daughter can wear! Ridiculous. And no customer service to speak of. TURN AND RUN!

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear Alison

Thank you for trusting us and choosing fashionmia.
But we are sorry to hear that you dissatisfied with our purchase. Thanks for visiting and apperiating to our website!
Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.

Moreover, you also can send us some images which can show any defects. We always pay attention to your problems, we never avoid our responsibility, we will be responsibile for any quality and size problems caused by us after confirmation.
So please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!

Customer Service from Fashionmia
E-mail: [email protected]

Canada
2 reviews
8 helpful votes
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I bought several jackets from Fashionmia worth just around $400 US. One jacket they shipped me was kids size, two jackets were completely different colour and jacket was very lousy fit. All jackets were not the material, colour or style as per their website. It took them over three months to ship my order and they do not believe in customer service... they don't respond to your complaints. I strongly recommend you to go to Aliexpress.com for your on-line purchases because they have very good return, exchange and refund policy. I have been Aliexpress customer for the past three years and with this experience I not shop on-line in China except for Aliexpress.

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear Tina,

Thank you for ordering from our website, we’re sorry for keeping you waiting.
It may need some time to prepare the items well for you after you place an order. Please be assured we never stop going ahead on the process of providing good service for our customers.
Would you please provide the order number or the email address you ordered in case, so we can help you solve the problem. You are our honorable customer, any problems will never be neglected. Hope you can trust us. Thanks for your understanding!

Customer Service from Fashionmia
E-mail: [email protected]

California
1 review
0 helpful votes
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Great Summer buy
April 29, 2016

I loved my purchases from Fashion Mia - I would definitely recommend purchasing from this company "Great Service" and transaction was Easy and Fast shipping... You will not go wrong - items look just like the pictures displayed

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers.
We look forward to your visit again!

Customer Service from Fashionmia
E-mail: [email protected]

California
1 review
0 helpful votes
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Wonderful
April 28, 2016

My experience with shop Mia was excellent. They have great prices/sales, shipping options, prices are outstanding and quality just as good as stores in the US. When I contacted the customer support department not only did I received a timely response but was treated with great respect and concern. Would definitely recommend this website!

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your love for our products and service.

We are willing to collect all kinds of reviews from customers. At the same time, we think that there’s still a lot to be done to improve our shopping experience and purchase quality, but we never stopped working hard on them to make purchase easier for you.
Hope we will see you next visiting!

Customer Service from Fashionmia
E-mail: [email protected]

New Jersey
1 review
0 helpful votes
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Great!
April 27, 2016

I've had a good experience with this website. It's easy to use, the support tech is quick with responding to my emails and the customer service reps are great as well

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear LeKeisha,

Thank you for visiting and ordering in our website!
We will use more perfect products and better service, making contributions to our customers. At the same time, we hope you can share your wonderful shopping experience with your friends later.
We look forward to your visit again!

Customer Service from Fashionmia
E-mail: [email protected]

New York
1 review
0 helpful votes
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Pleased beyond pleased
April 27, 2016

Amazing, so thankful for a good purchase. Perfect dress at a perfect price. We are just thrilled with this purchase! How often does price, fit, form, design, and quick delivery come together? Not often enough! This time the stars were aligned. I was amazed at the quality of the dress. The material is not flimsy at all. It is just beautiful. The lines are perfect with my body type. I am so very pleased with my purchase I plan to buy another.

Date of experience: April 27, 2016
North Carolina
1 review
0 helpful votes
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Excellent Customer Service
April 27, 2016

Fashionmia is definitely the place to shop online. The service and clothing I have purchased were far above what I had expected. I have also recommended Fashionmia to some of my friends. The prices are also great. And if I had a problem or issue, the customer service was excellent. The response was quick and resolution timely. They were so willing to assist and ensure your satisfaction, absolutely wonderful.

Date of experience: April 27, 2016
Australia
2 reviews
1 helpful vote
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Fashionmia = Splendid Attire!
April 27, 2016

Fashionmia- Definitely the place to shop online.
I have been so impressed with the service and items of clothing of which I purchased online from Fashionmia that I have recommended Fashionmia to all of my girlfriends.
Not only did they send me my beautiful clothes at a fantastic price, but they refunded me through paypal instantly on an item that was out of stock without delay or question and offered me a discount on my next purchase.
What is great about the company is that they provide a 'contact us' service and you are answered quickly and all matters are dealt with and solved quickly and courteously.
Fashionmia offer well made items with a great fit for all sizes and I especially love the 'bodycon' label range. Fashionmia promote an easy to follow size chart in which to order your dress size with ease.
With an easy to use menu, the Fashionmia website offers hot deals, tracking of your item, clothing for all occasions, accessories, lingerie and an exchange and refund option. Shipping is affordable and reliable and there is a good choice of payment options available.

I wish to say a special thanks to Mandy, my customer service contact, whom has made my shopping experience with the Company -Fashionmia, a breeze. Mandy is an asset to the company.
Fashionmia cater for well priced clothing for all occasions.

I am sure you will enjoy my experience when you shop with 'Fashionmia'.

Signing off now as I need to shop for my next dress back online at 'Fashionmia'.

Desiree

Date of experience: April 27, 2016
Nina L. — FashionMia Rep
over a year old

Dear Desiree,

Firstly thank you for supporting and ordering in our website!

Our company has placed the highest priority on improving product quality rather than just expanding the production scale, to make better products and live up to your expectations. We are doing the best we can, hoping to offer you a much more pleasant shopping experience in the future.

Customer Service from Fashionmia
E-mail: [email protected]

Wisconsin
2 reviews
0 helpful votes
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I'm ordering again!
April 27, 2016

I definitely loved everything I ordered. The material is thinner than you may think since you can't tell based on the pics but it's not bad. It's better than I expected for these low prices. Moreover, customer service was great. I can't wait to order again.

Date of experience: April 27, 2016
California
1 review
0 helpful votes
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Great Service
April 27, 2016

I ordered several pieces. They all arrived on schedule. Everything was a perfect fit. Great customer service.

Date of experience: April 26, 2016
Australia
1 review
0 helpful votes
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Fabulous Service!
April 27, 2016

Had issues with the delay in shipping but once I contacted their Customer Service, their response was prompt. Efficient and timely service.

Date of experience: April 26, 2016
Oregon
1 review
0 helpful votes
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Good experience
April 26, 2016

I ordered 2 dresses from them, one was out of stock but the other arrived exactly as it looked in the picture. The other dress customer service was easy to work with and they are sendinge out a dress to replace it. You do need to make sure you look at the measurementS when ordering, they are not all the same but if you pay attention to that you wI'll receive a nice fitting dress.

Date of experience: April 25, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your love for our products and service.
We are willing to collect all kinds of reviews from customers. At the same time, we think that there’s still a lot to be done to improve our shopping experience and purchase quality, but we never stopped working hard on them to make purchase easier for you.
Hope we will see you next visiting!

Customer Service from Fashionmia
E-mail: [email protected]

New York
1 review
5 helpful votes
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Disgusted!
April 26, 2016

I wasted my money! What a rip off. Cheap cheap cheap and beyond cheap! I spent $120 and I am so disgusted with quality and the amount of time it took to ship. I wish I had read the reviews. A lesson well learned.

Date of experience: April 25, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Sorry that our items can not meet your requirements.
The slight difference between real items and shown pictures can not be fully avoided because of pixel and light problems. Hope you can kindly understand.
We need to confirm with you. Actually you can send us some images which can show any clear differences, we never try to neglect your problems. Please believe that we sincerely want to solve your problem.

Customer Service from Fashionmia
E-mail: [email protected]

Connecticut
1 review
0 helpful votes
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Good and excellent service
April 25, 2016

I have being having an excellent experience with FashionMia. The dresses are affordable and beautiful. Looking beautiful does not have to cost you fortune when it comes to FashionMia products.

Date of experience: April 25, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,

Thanks for your support and satisfication.
We are willing to accept all kinds of criticm and commendation, at the same time we always improve our products and service in order to give our customers more comfortable shopping experience.
We look forward to your visit again!

Customer Service from Fashionmia
E-mail: [email protected]

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China