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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Minnesota
1 review
7 helpful votes
Follow Marya B.
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WHERE IS MY MONEY? For two months I have received emails telling my refund is being processed. How long does that take? I am so sick of these people. They should never be allowed to do business in this country again.

Date of experience: April 21, 2016
Nina L. — FashionMia Rep
over a year old

Dear Customer,
Thanks for your visiting and ordering in fashionmia.
We have checked your order, and your refund has been finished in 4/26, please check it again.
We are doing the best we can, hoping to offer you a much more pleasant shopping experience in the future. Hope see you again, thanks!

Customer Service from Fashionmia
E-mail: [email protected]

Canada
1 review
6 helpful votes
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The thing is they mostly display pictures from the internet and sent customers completely different products (slightly look like on the pictures). I am very dissapointed and angry. I made an order in December now almost May and I have not got the third item ( they forgot that I paid for it) They sent me horrible quality products two from three ( not like on the pictures and told me that it was ok) They promised return part of my money for those clothes but I am still waiting for 2 months now! ($10)
They never return money and write all the time the same. They think that customers are stupid and do not respect them. I left a review on those products on their site but they dalated it. They are waiting for new clients. And if you note all review which are on their site are published aproximately the same time and sometimes they write like "good jacket" but in real it is skirt)))))
By the way, their founder is in UK but in real it is fake (Ready-made company) and its director from Ukraine ( this information is open on the internet) and this person is also a director of 5 other compaties. As you understand he does not any responcibilities at all.
Ebay does not work with FASHIOMNIA ( it does not want to be responsible for it)
Unfortunately, after I made an order I investigated it.
Do not be stupid like me.

Pictures from their site and real items are attached (jacket was not bad quality but different size and colour... they did not change it on their site)

Date of experience: April 21, 2016
Canada
1 review
5 helpful votes
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HORRIBLE
April 21, 2016

I ordered 4 wallets in December 2015, hoping to have them for Feb and still have not gotten them, I asked for a refund on my credit card and they offered me a coupon! Takes DAYS and DAYS for them to respond to emails... Said when they do refund they have to refund through PayPal! I didn't pay through PayPal told them I wanted credit on my credit card and now they don't respond! I would never order from this site again... no phone number to call them back either! NEVER EVER ORDER!

Date of experience: April 21, 2016
Georgia
1 review
6 helpful votes
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I placed an order on 03/26/16. I checked the order status, it said, 03/28/16 derived order # then on 04/07/16 it shipped from the warehouse. As of 04/21/2016. I have not received or heard a thing. The Phone number *******616 is bogus. No response from emails. My first experience is beginning to reign true to all the negative REAL site reviewers. Because the experience with Fashion Mia is just that... NEGATIVE. Scammed out of your money is Negative.

Date of experience: April 21, 2016
Louisiana
1 review
1 helpful vote
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Great Customer Service
April 22, 2016

First time & recent customer of Fashionmia. I ordered a jean dress which is lovely and is same as pictures on website. However, size didn't fit, this jean dress fabric is stretch so I recommend ordering a size smaller than what you are. Overall is a very cute dress, and it arrived at a reasonable time period. Happy customer here!

Date of experience: April 21, 2016
Florida
1 review
6 helpful votes
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Return
April 21, 2016

I bought a blouse picked size by bust size got it, it was like a tent on me so I asked to return it, for over 2 weeks I've been going back and forth with them and they still won't send me what I need to return. I was nice at first, but now I'm just pissed. So I'm out $17.00 I know it's not much but I don't have much, they where getting so many bad reviews on Facebook they took them all off

Date of experience: April 21, 2016
Massachusetts
1 review
5 helpful votes
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Do not like at all cheap not well made bad business

Date of experience: April 21, 2016
New York
1 review
1 helpful vote
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Happily surprised
April 22, 2016

Not a big fan of ordering clothes online. But the amazing prices on fashionmias site was something I could not pass up. I ordered 3 dresses and was amazed at how gorgeous they were when they came. Not only were they beautiful but they fit perfectly and loved the material. Will definitely order from here again!

Date of experience: April 21, 2016
Colorado
2 reviews
17 helpful votes
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It took 3 weeks to get my order. I just opened it up and the tops were pretty but very small. I ordered extra large after reviewing other people's complaints. The tops fit, but I don't know if they will when I wash them. They ARE pretty though, but no where near as loose fitting aa was advertised. If you get anything, make sure it's at least 2 sizes bigger than you take. They are from China and the people are most likely fitting these on their small bodies, not realizing that Americans are much larger than they are. Over all, I'd give them a C plus.

Date of experience: April 20, 2016
New York
1 review
7 helpful votes
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Don't bother!
April 21, 2016

Ordered 5 items on March 2 did not get them until April 15th! Uterly disappointed, not only did items not look as pictured (even different looking from the picture they included on slip in the actual packaging!), the material was very poor quality, totally see through! Then the kicker on top of it all was the sizes do not run true to their sizing scale, I even ordered larger just to make sure they would fit. The hems and seams are all off. Save yourself a lot of time and hassle!

Date of experience: April 20, 2016
Virginia
1 review
3 helpful votes
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Return
April 21, 2016

My name is Elizabeth how do I go about sending a package back with the horrible dresses and get a respond or a refund please help

Date of experience: April 20, 2016
Utah
1 review
1 helpful vote
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Size
April 21, 2016

The dress that I got looks really cute, but I would recommend getting a bigger size.

Date of experience: April 20, 2016
Florida
6 reviews
9 helpful votes
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Sizable to small
April 21, 2016

My size is M, I ordered XL... to small, and short and looks cheap and disgusting... what do you want for $9...!? Do not buy this dress, I am never wear... And shipping takes forever

Date of experience: April 20, 2016
New Jersey
1 review
1 helpful vote
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Awesome Customer Service
April 22, 2016

I ordered 2 beautiful Maxi dresses, I selected the free shipping option, the shipment arrived promptly, I think within 10 days of my order. Unfortunately, both dresses were too small, I should have orders plus sizes. I contacted customer service, she gave me the option to find out how much out of pocket it will cost me to send it back and if it is too much, to keep the 2 and they will give me a coupon to purchase replacement items. I chose the coupon option. The overall experience was great.

Date of experience: April 20, 2016
Utah
1 review
2 helpful votes
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The best after-sale service ever.
April 21, 2016

I bought a dress from fashionmia.com a month several days ago, but when it came, I found it's too big and the color is a little bright corny age. So I decided to follow the return policy. When I emailed the customer service about this, instead of just giving me the return code or whatever, they replied immediately and kindly notice me the international delivery fee might be a little too high and advised me to check out the price before I mailed back. If I still want to return they will help to give me a coupon to cover the delivery fee. How nice they are and how considerate they are! Thank you guys for helping me out. You are the best!

Date of experience: April 20, 2016
Georgia
3 reviews
15 helpful votes
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I took a chance and ordered from fashionmia and was happy to report that I was very satisfied with the clothing. The material was better than I expected and the pricing is awesome. I hope my future orders will be the same but the customer service has improved. Thank you fashionmia

Date of experience: April 19, 2016
Illinois
1 review
13 helpful votes
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I bought my clothes from fashionmia.com 1.5mths ago, it cost me ard usd$200, till now I yet receive the parcels and the out of stock clothes was not refunded yet. Been emailing them, firstly kaie will reply you then a guy I forgot his name send me a fake tracking number and subsequently Replied rudely by kaie and does not reply my emails at all. Keep emailing and open disputes none bother to reply. How to get my $ back? I don't even receive an order Id around usd $200 was deducted too.

Date of experience: April 18, 2016
Nevada
1 review
11 helpful votes
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******WARNING ******
April 19, 2016

Terrible products and terrible customer service.
Products depicted are not what you get.
Do not recommend!

Date of experience: April 18, 2016
GB
1 review
1 helpful vote
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Great Shopping Experience!
April 18, 2016

For such reasonable prices the quality of the clothes I ordered is better than I expected. My first 3 items arrived quickly considering they came from China! I got a bit concerned when my next 2 items hadn't arrived after several weeks but appreciated a very prompt, friendly and interested response to my email query and one of the items arrived the day after. The other was out of stock and while it was a little difficult to find something in my size to replace it I am looking forward to receiving another good quality and attractive piece of clothing. It does warn on the website that the sizes are different an. D UK size 14 is actually XXXL although my favourite purchase fits well and is XL.

Date of experience: April 18, 2016
Illinois
3 reviews
14 helpful votes
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HORRIBLE EXPERIENCE
April 18, 2016

HORRIBLE EXPERIENCE! All items (7 out of 7) arrived defective and damaged. Clothing was moist/damp and smelled of mildew, which speaks volumes to how this company stores their products. Nasty! None of the items fit according to the size chart they provide. If you're going to order, you'd better be really really short because none of these items are as described online. Complete fraud and complete garbage! AVOID AT ALL COST!

Date of experience: April 18, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China