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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I ordered five dresses from fashionmia and only one out of the five I can say was ok... but i am so very upset with them. When I opened the package i couldn't believe what I was seeing... I wasted real money on this crap... the quality omg the quality... it's so bad... I tried filling out info online to return everything but the page would only get so far then it would get stuck... so I called left them a message... it's been about two months... I don't expect them to ever call me back... lesson learned... from my part... I had read the reviews and still ordered from them. DON'T WASTE YOUR MONEY!
My purchase with Fashionmia.com was not exactly what i was hoping for however, i am not disappointed and i will remain a customer. Before making a future purchase i will email and inquire about the product. The service is fast and the customer service is amazing.
I'm very frustrated and upset. You gave me a coupon code for a credit of $8.00. I ordered three items, a black blouse, a short casual pants, and a blue jean trench coat. But there is a shipping charge of $10.95 and I can't apply my coupon of $8.00. Also, I tried to order a white laced T-shirt but it does not have a bust size on the size chart with the laced T-shirt. I'm so pissed, why don't you refund my $8.00 on my credit card. If this is not resolve I will not order anymore items from you.
I wish I would have reviewed this Chinese company before ordering $288 worth of garbage items. The merchandise is poorly sewn, the cheap material does not help. The clothes smell terrible like they are stored in a filthy warehouse. I WOULD NOT recommend this company. It cost $90 to return everything back from the U.S. I still have not received a full refund. Where is my refund?
Thank you for your feedback.
We are sincerely sorry that our products do not meet your expectations. We are still working on providing good products with low price, your feedback is useful to us.
If you have any problems about your order, you can just contact us via [email protected] we will deal with your problem immediately.
Meanwhile, we will submit this issue contacting our related department to fix it.
Looking forward to seeing you soon.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
I recently purchased 7 dresses from Fashion Mia. All the dresses were exactly as described and they all fit. Keep in mind when ordering to use the size chart for each item and not what you usually buy. I will definitely be ordering from them again.
When I first ordered from FashionMia, my dresses were too small but of good quality so I am going to continue to order from them until I get it right! The customer service that I received (by email) was amazing. Next day response with a very nice representative. I'm happy with them!
Its been over 6 weeks and i havent gotten my money back. No one responds to my emails, please stay away.
Rubbish!
Dear Jackie,
Thank you for your order from Fashionmia. There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send us a few photos to [email protected] with your order number, I would surely help you with your problem.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
First time bought clothes from Fashionmia. Price is very good so anybody can afford it. Quality of cloths are very good.
One item is a little bit small due to size variance between China and UK, but service solve it out patiently. Will come back soon to buy more.
I placed an order with Fashion Mia in December 2015 for numerous items. The sizes are not UK sizes so be warned, you need to order at least 2 sizes more than you would normally fit. One of the items priced at $33.95 was out of stock at the time but they still took full payment for the whole order. It is now almost the end of May 2016 and I am still trying to get my money back for their out of stock item. I opened a PayPal dispute and was told by Fashion Mia that they couldn't refund me until I closed the dispute as PayPal had frozen their account, so I closed the dispute and was promised payment within 48 hours, that was at the beginning of May and I am still waiting for the refund. They are a very unprofessional company and immoral as they promise things they have no intention of sorting. I have now had to resort to 'bad-mouthing' them on all the review sites I am able to, which is not something I enjoy doing. BUYER BEWARE, DO NOT TRUST FASHION MIA!
13:06:16 UPDATE
Received a refund from Fashionmia last week through a personal PayPal payment which incurred costs and meant I didn't receive the full value of the missed item back due to currency conversion fees. Suppose it is better than no refund at all. Will not purchase anything from Fashionmia in the future, lesson learned.
Dear Mandy
We truly apologize for the inconvenience.
I have checked with our financial department, it shows that your refund failured, maybe, it is related to the dispute, do not worry, we will solve it, you can get your refund soon.
If you still have any problems about us, pls email us via [email protected] or call us during our working time below:
9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time
Our phone number is +1 (888) 553-5616
Thank you.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
FashionMia is an awesome site to browse and to shop. If you are looking for a site to give gifts to this is a great site to use. If you are looking for a site to try a new wardrobe for yourself this is a great site to start with. I love it. The fashion is new and sexy. You need to try it and don't hesitate. They even have sizes in big and extra large. Delivery is good for it to be coming from over seas. They are very accommodating. If you are thinking about it, give it a try..
I first wrote about FasionMia not honoring full refunds, which they do not give if you want to return something. After writing this review, they did refund me for 3 items I refused. It was in March that I refused some items and they just refunded me in June. But, quite a hassle to get it. They still offered me a bribe in an email they said they would give me $10 store credit if I would give them a 5 star rating. Sorry, bribes are against those that have true American pride. So, here is what I still would say about them. FasionMia bribed me to write a good report when they would not refund my purchace. They offered me $40 to do so, that is not an honorable company. I still have the e-mail as I am sure many other people do as well. I refused 3 items that came 6 weeks late and wrote to them numerous times to return the other two items. They only offered me $10 for $50 of merchandize & it was credit only, not a refund on my credit card. We American's need to wise up and stop spending our money trying to get more. We need to start buying wisely and get off the merry-go-round with the world and its product trap! We need to grow up, not blame others, but take responsibility for our lives. We need to grow up spiritually, and rid ourselves of over indulging in things that do not profit us eternally. Keep praying America! Pray we will all submit to the real God, and not the god of this world that our physical eye's see. We know who is King, so submit to Him, He will give you all you need.
Hello, thank you for your comment here. We are an honest company and respect every customer. However, we do not accept libel. If you have any misunderstanding please, connect me by email: [email protected] or call us during our working time below:
9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time
Our phone number is +1 (888) 553-5616
Thank you.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
Great selection of colorful, youthful clothes at a great value! I love the handbag selection and get compliments on my Fashion Mia handbag all the time! Great, fancy styles and sporty selection as well!
I discovered Fashionmia.com by accident looking for shopping online and I'm so glad I did. I'm completely in love with their dresses, they are all so amazing. And the prices are so good that everyone can afford to shop with this guy's. Even better cause you can order like 2 dresses on the price of one. I'm really pleased with the products, i had absolutely no problem with all my orders. I can't wait to put my hand on my next dress.
I rarely buy clothes online, because in my mind these clothes are cheap and in bad quality. I started to buy clothes online from the beginning of this year. One day i saw one of my colleague wear a beautiful dress and she told me that that was from fashionmia. I am a little amazed. Because the dress fits her well and the quality is not so bad as i imagined before. I then placed my order. Their dresses are so cheap that i bought 5 dress which are less than $100. I choose free shipping and then i started to wait for it. It is so long since i am so eager to see my dresses. Finally all came and i am so gorgeous in them. Love it so much.
I bought two dresses from Fashionmia and loved them both. The dresses fit me perfectly and were exactly as shown on the site. The dresses were made of nice fabric. I also reached out to customer service as i initially ordered the wrong size and they were very prompt on their response back to me. I will definitely order future dresses from fashionmia and recommend them to my friends.
My experience with FashionMia has been a great one! I had ordered a dress and a shirt. The dress is perfect, just as pictured and described and fits true to size. The shirt I received however was not true to size. I then requested a refund for the shirt and customer service promptly responded. The service they provided has been prompt and excellent. If there is ever a problem they seem to provide you with the best solution to make sure the customer is happy and satisfied. They reply all the time & make sure that the problem has been resolved to the customers satisfaction. I give them 100% for their customer service & recommend to buy from them.
One l of the items I ordered they sent the wrong size and another one was not like the description.
They offered me good discounts on future purchases.
I usually don't order cloths from online, because I was afraid of the risk. The one time I took a chance I got hacked.
I ordered a dress May 4th for a birthday gift. They took my transaction from PayPal right away, and put on my older "processing". They promised to have the merchandise to me in three to five days. Eight days had passed I inquired online about my order which I could see that the processing had never changed. So, I called the number on their site 1 *******616 m thru sun 9-6 pm. Tried several time. It goes straight to a recording then to voicemail but hangs up, so, you can not talk to anyone nor leave a message. I email several times, first time I emailed they told me that it be another three to five days. After that based on the order number given to me still in process mode, I demanded a immediate response about the order being cancelled and with my money being returned to me. Now they are telling me to wait thirty days to see my transaction be put back onto my PayPal account.
With all the trouble I and going through, with them looks like they need a legal representation to be enforced on them for the embezzling of people's money. Please warn people not to order from this site.
Dear Ms G.
Thanks for sharing your experience with us. We are so sorry that we didn't meet your expectations. Your refund have been submitted, and you will get it in the coming days,
If you still have any problems about us, pls just contact us via [email protected] I believe your problems will be settled down perfectly. Thank you.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


Dear Victoria
Thank you for your post. Sorry our service or products do not meet your expectation. However we are making efforts to offer customers a great shopping experience with us. Could you please offer us your order NO. And problems to [email protected] Please don’t worry, I believe your problems will be settled down perfectly. Thank you.
Yours Sincerely
Linda
Customer Service from Fashionmia
E-mail: [email protected]