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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I ordered 6 dresses in a size larger than the sizing chart indicated with the thought that I could alter them if necessary. After receiving my shipment in 3 separate deliveries, only one of the six actually fit, the rest were sizes too small. My daughter-in-law is a size 6 and she could not get into any of the dresses labeled Large.
Very disappointed, would not reccomend this online site at all. I can't be bothered going through the hassle of trying to return them, so will just chalk it up to experience and hope I can pass them along to an extremely small woman at some point.
The dresses in the advert had very beautiful, suave patterns - they seemed quite exclusive, and since the prices were so low, I expected there must be a catch - I placed my first order more or less out of curiosity.It was great when the items arrived, they were very beautiful in reality too, I don't know how they are doing it!
I just wish they also did trousers from the same materials as the dresses with the nice patterns. Until then, I'll simply enjoy the pretty dresses.
Just be careful with sizes, order 1-2 sizes bigger than what you usually need, and you can't go wrong.
Order a large amount of clothes but wasn't satisfy with the quality of the clothes. All of them were too small except for one dress that fix and still didn't look like what I saw in the picture. Shipment took three weeks to reach my home. This was my first time ordering and my last. Call customer service and you can't reach anyone at all. Ask to leave a message and before you leave the message the phone when dead. Good luck to all of you but this is it for me. I will continue ordering from the stores I know like Macy's, Ross and other name brand stores. One love
Hi, Barbara
Thanks for you ordered from our website.
We are truly sorry for hearing that the product you purchased not fit well. As regards to the size problem, we have detailed measurement of each item on the website. If there is a big difference between your measurement and the description listed on our website, please feel free to contact us. via [email protected] Rest assure that we will give you a reasonable solution.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
It is the second time i order from this website. This time i ordered one long dress. It is just my style. But what i ordered is a little small. I love it much except that it is a little tiny. They are so warmhearted and they send me a bigger size for free.And then they keep on following up to make sure i am satisfied. Do not know what to say to thank them. Will recommend this website to our friends.
The clothes I bought were good. For medium US size I ordered large size and it was ok. I would suggest the customers in US to order bigger sizes then their actual sizes.
These people are scammers. They will just take your money and either you will never get a refund and no item OR you will cry when you receive it because of the size.
I have been waiting for my item since Feb and after getting tired of not receiving it with numerous emails I ask for a refund. Refund was meant to be processed since beginning of March. I wonder which route/journey this refund is taking.
PLEASE PLEASE STAY AWAY.
Hi, dear sonia, thanks for your comments here, your refund issue have been down, and once paypal passed it, you will get your refund immediately. Pls inform us no matter you got it or not. Fashionmia will always here for you!
Best regards
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
Great online seller. I ordered many clothes from this website in the first time. 6 in total. 4 came in time and fit me well. While the others are not so lucky and it is a little small. But they are really cute. Lol. I then realized that the clothes are from china and their sizes are different from ours. I should have contacted them before purchase but i was just so eager and could not wait for their advice. Their customer service are really so helpful. They send me one dress out of the two which i really love to me again with expedited shipping. I think that we should both be blamed for that issue but they just rectified it on their won. So i think they really value each of their customer.
A very good online clothes seller. I've shopped at this webiste for several times. Their clothes are really beautiful and cheap. I think any beauty women will love them. The only issue i encountered with the clothes is that sometimes they are smaller. But i love their customer service. They are always very helpful and responde my qulicky. They did everything they could to please me. I love their attitude towards customers. I HIGHLY recommend shopping with this company.
I feel blessed in finding this amazing website. I am able to purchase quality clothing at a great price. I have not had many issues with the sizing of the clothing. The clothing is also beautiful. This website is great for those who want quality clothing at a good price.
I had a bad experience with this site. The clothes are terrible and do NOT match the size chart they provide nor does the quality match the ads they show! Same as all other complaints, customer service told me to give item to a friend and gave me a $3 credit to their site. THE CLOTHING IS DOLL, CHILD SIZE! Their excuse was it was basically my fault because china size different than Americans. WOW! After numerous emails, customer service said they would refund money. But after reading complaint after complaint. I pretty much figured I WAS SCAMMED! Shockingly, i read one complaint who said customer service would refund their money ONLY if she left a GOOD review on THIS site! That customer STILL has not gotten a refund! SO BEWARE, THIS IS A SCAM! FashionMia has blocked me from leaving comments to warn consumers!
Part 2... the company has just contacted me since this review and said they would refund me if i sent shirt back to china, which is around $20.
Needless to say, after reading more customer complaints. I will not waste anymore money to send to a non-existing address! Just awful FASHIONMIA
Cont'd. Since I posted this review FASHIONMIA has refunded my purchase! I still stand by my opinion that this company knows what their doing by sending terrible quality items that dont match their size chart posted! I went thru alot of emails and complaints just to get a refund! They are hoping you will not waste your time sending these items back because shipping to china is very expensive. And if you see any positive reviews in the future. Read them closely. Their definitely fake!
Dear Shawn, thanks for your comments here, your problems have been solved, if you still have any problems about your order or our company, pls fell free contact us via [email protected] or call us during our working time below:
9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time
Our phone number is +1 (888) 553-5616
Thank you.
I have ordered clothes worth 160$ and they are such a waste I dint even get all the clothes yet and the one I got are so bad. They are torn and poorly sewn. I am so frustrated sending them email. No one replies the emails. It took me 66$ to send the $#*! back. And they are not even replying! I am so frustrated. My friends decided to buy more clothes for our sisters and cousins. But waited for the stuff I ordered earlier and it is a waste of my 160+66 =226$:(
They are a big scam. Looting the customers!
They have mailed me. And it is still not resolved at all. Still waiting and no one is responding!
Dear kritika p.
About your problems, we have send you massages, could you pls reply us as soon as you get it. Or, you can just email us via [email protected], pls do not worry, your problems will be perfectly solved!
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
FINAL UPDATE: I was finally refunded for clothing I had been charged for that was out of stock, but it took more than 4 months, at least a dozen frustrating emails, and ultimately filing a claim with PayPal and posting on this site.
I would NOT recommend FashionMia to anyone. The price is cheap, but so it the quality of the garments you end up with, if they ever arrive. A serious hassle. NEVER AGAIN.
UPDATE: FashionMia is now pressuring me to drop my claim with Paypal which would make it impossible for me to complain should they continue to not refund my account for items I was charged for and never received. I am now going to file a complaint with the Better Business Bureau.
One of many letters I wrote to FashionmMia:
I still have not been refunded the $76.95 for the 4 items I was charged for several months ago that are out of stock.
It has been longer than the 20 days I was told the refund to my account would take.
If I do not receive a refund in the amount of $76.95 this week I will register complaints with the better Business Bureau as well as online on comment and feedback sites regarding Fashionmia.
This is ridiculous. I was charged for these items months ago and have not received them or my refund. At this point I feel like I am being cheated out of my money. I am ready and willing to take legal action if I need to.
Dear m o.
Thank you for sharing your recent shopping experience with us so that we can resolve those issues. As for the item you dislike, we accept Changing or Refunding. And your refund was submitted to paypal, once paypla Confirmed. If you still have any problems about fashionmia, you can just email us via [email protected] or call us during our working time below:
9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time
Our phone number is +1 (888) 553-5616
Yours sincerely
Linda
Customer Service from Fashionmia
E-mail: [email protected]
Aboslutly 100% satisfied with this dress. It will make the perfect bridsmaid dress for a 1920s style wedding. Its so form fitting and the sparkle the sequins give off. WOW! I will deff be shopping with fashionmia.com again soon.
I was first hesitant about buying from this company due to some of the reviews Ive seen but I took the risk and purchased a few dresses from Fashion Mia. When they arrived I surprisingly liked the way they fit.
I ordered some things for my loved ones and they loved it and so did I
"Loved the blouse, beautiful design. Resembled the picture.
It can be worn at work and/or for casual wear. It fits great, ordered small. The zipper at the side was unexpected but I loved it. The product was shipped fast, I've received the product in less than two weeks.
Overall very happy with the buying experience. I've even contacted the customer service with question/concern and they have responded very quickly and have guided me to the right direction.
They were very accommodating. I will definitely continue to purchase products from this site and will make recommendation to friends and families so that they are able to have a wonderful shopping experience like myself."
This site is an absolute scam! I have been trying to get a refund for 4 months! These people first wanted photos of my order before they even bothered emailing me. Then I had to bargain the price for a refund!
I was promised a refund but then was told I had to wait a week for processing. Then the day I'm supposed to get my money, they tell me to wait a second week because they've reached their "maximum return policy amount." I have dozens of emails from these scammers, which you will never speak to the same person twice! And their number is automated so you never speak to these people.
This site is an absolute scam run by greedy corporates! Don't waste your money, you'll never get it back!
Dear Ren V
I am so sorry that the problem that you mentioned. Could you pls send us your order NO. Via [email protected] and tell us your all problems, i think your issues will be perfectly solved,
Yours sincerely
Linda
Customer Service from Fashionmia
E-mail: [email protected]
I ordered 3 items. It took over a month to receive the first item. I stil have not received the other 2 after two months. Size 18 is what I ordered. I received an xxxxxl. This shirt is HUGE! Fashion mia said it was the size I ordered and only offered a $5 coupon. Their own website shows that a size 18 is an xxl not an xxxxxl. They were no help and just stole my money.
I ordered 2 dresses from fashion Mia and somehow ordered the wrong size. It arrived in a timely matter and it was nicely packaged and labeled. Unfortunately it was the wrong size and I was upset because I absolutely love the dresses. They are good quality and comfortable. But customer service was very friendly and we're able to help me fix the problem with no issues.
When I found out about this website, my mom, my sisters and I spent hours at a time looking at all the great stuff Fashionmia sells. I ended up ordering 3 dresses at different times. My mom bought 2 dresses. I received one of the dresses a little later than the other 2, but when I contacted them to inquire about the shipment, they responded in a timely manner and they made sure I was satisfied with the order. I will definitely be ordering from them again.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


Dear Joyce,
Thank you for trusting us and choosing fashionmia. But we are sorry to hear that you dissatisfied with our purchase.
Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.
So please don’t worry, we will contact you and give you an satisfying solution.
Email address: [email protected]
Best regards.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]