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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I have ordered 4 items from the page, from which 2 arrived (there was a note that 2/1 and it was, as described) so i thought that the other will arrive soon, but they did not. After a while i have written an emial to them. To be honest, after the reviews, i affraid that noone will answer me, but i have recieved an answer really quick (that day), they appologiesed amd confirmed that the other package lost, so they refund me (it has arrived in 4 days), so i am really satisfied with the final communication and the dress :)
There was a small back-up in my order, but fashionmia contacted me right away and let me know about the situation. I've been impressed with the quality of customer service.
I bought a few items of clothing online with Fashionmia.com and was very satisfied with the quality of the products. A couple of the items were quite small for me. I contacted their Customer Service Team, who promptly acknowledged and offered solutions.
My wife wants to try 1st time with FashionMia Online shopping and it was in Facebook link page. Most of the time I dont like to shop online and its because of the hard to trust but after receiving package of dress it was pretty good and the most important thing is PRICE was really cheap. Now we all love to shop Fashion Mia online shopping because its not just about easy to shop its about the budget and for best saving money. Thanks FashionMia ;)
I need an actual person to speak with... I receive many emails saying they want to resolve the problem. I have sent pictures of the dresses sent. The wrong dresses. I have sent pictures of my bank showing I was charged twice for the one order. The order was sent in two deliveries. I ordered 6 dresses. They did not send the six dresses. They sent two dresses twice. Horrible! When or how can I get my money back.
My husband ordered me a lovely white blouse with birds all over it. I would say it was pretty true to size, but since I do a lot of rock climbing, the fit was a little bit small in the arms and across the chest. I will be exchanging it for a larger size because it is such a cute shirt. It's good quality for the price and was delivered very quickly!
My order came very fast and satisfying of three beautiful dresses which I ordered them. I definitely recommend to family and friends. I also happy with inexpensive items which I can afford them. I can not wait to wear them. Thank you!
I order two dresses from them, it took almost a month for me to get these dresses. I receive my order and both of the dresses didn't fit, I order a brown dress but it didn't look brown, it was super thin, my red dress looked more like an red orange and it was to big, also the hip part is cut out very wide. I have contact them several times and all I keep getting is emails three day later asking to send pics of the dresses which I have. I am requesting a refund so we will see how this goes, FRUSTRATED just got an reply and I am so upset... Save your money and time, shop with a legit company! Also the number they gave me, just keeps ringing!
Dear Koko,
Thank you for your feedback. We are sincerely sorry that our products do not meet your expectations. We are still working on providing good products with low price, your feedback is useful to us.
Your refund issues have been submitted to our fanatical department. Pls contact us once you did not get your refund! Thank you so much!
Meanwhile, we will submit this issue contacting our related department to fix it.
Best wishes for you
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
I am in loce with fashionmia. They have really cute clothes at really great prices. I will always shop here. And the shipping is very fast!
Fashion Mia dresses are worth their prices. It also comes with certain quality. Colors are beautiful. It is comfortable to wear. Customer services are good. They follow up with the buyer to make sure the products satisfy their request. Overall it is satisfactory.
I was given a coupon to make up for poor quality merchandise and ordered some dresses did this on June 12 and they have yet to process 2 of them really poor service
HI Sheila,
Thank you for sharing your recent shopping experience with us so that we can resolve the issue. If you dislike the products you ordered, fashionmia accept return and exchanges, could you pls email all your problems and requirements to [email protected] and I will reply you some better solutions. I truly believe that your problems can be settle down perfectly. Looking forward for your email.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
My experience with FashionMia was good. I bought a dress for my sisters wedding. The product is beautiful. I bought a size too small, but I have been able to talk with the customer service to exchange for a bigger size.
Fashion Mia has a great selection of clothes with phenomenal prices. My order arrived promptly. They were quick to respond to my questions about an issue I had and provided a variety of solutions. I appreciate the customer service. I will order from them again.
Visiting FashionMia was a great experience. They had a large selection of fashionable style! The clothing was good quality as well as reasonably priced. I was extremely pleased with my recent purchase.
This site Suprised me at how many styles of womrn's clothing they had. I had been looking for particular types of dresses and I found them. I actually purchased 7 items. Since I had never shopped hete before, I didn't think that their sizing might be different from what I normally fit into. I found that most of my dresses were too small. However, customer service gave me a couple of options when I contacted them about returning my items. Not only did my clothes arrived in a timely manber, customer service responded in a timely manner. I will be visiting this site in the future.
I'm a second time shopper with FashionMia, and I love the clothes, prices, and the great customer service I receive.
I dont know why there are many reviews which are not good about them. I ordered 3 dresses last month, and I got 2 of them very soon. After few days later, I contacted them for my last one dress. They email me the status, and I cancelled it for I need it the next day. I ask the refund, and they dealt with it quickly. Im happy about it. And I will order some other dresses next week.
I was a little skeptical when I saw how low the price was for the beautiful dress my daughter and I had finally found. We had shoppe all over town looking for a dress for her Orchestra concerts. But after some research we sent the order in. The dress is perfect! She looks beautiful and the dress is made well.
I ordered 6 dresses. 4 are unweissuarable. I ordered large sizes as I realized their sizing was small. One I could not even get over my shoulders. One is so short it would only be a top on me and I am only 5ft. 2in. One looks like a bag, so loose at the back and ripped seam. The other one is like a straight jacked when its on.
Hi, dear Lea J, your refund issue is processing. You will get your refund in the coming days! Pls remember inform us if your refund did not received! As the for the size problem, we have a detailed size chart in the product description section for your reference. Next time you can pay attention to the size chart. Any problem, pls fell free contact us, fashionmia is here for you!
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]
I now live in a small city. I lost 25 pounds and needed new clothing fast. However, I refused to spend a lot of money and I was not going to look like an old lady. Fashion Mia has allowed me to create a new wardrobe for next to nothing and I look and feel great. All my friends tell me how much they love how my dress or skirt looks. The service was fast and the clothes great. Shop away
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


Dear Elaina,
Thank you for your feedback.
We are sincerely sorry that our products do not meet your expectations. Your feedback is useful to us.
Could you pls offer us your transiation no. Which we charge from you, so that we can refund you. Then deal with your problem immediately.
Meanwhile, we will submit this issue contacting our related department to fix it.
Looking forward to seeing you soon
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: [email protected]