logo

FashionMia

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

FashionMia

2.1
fashionmia.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Vanessa B.
Unfollow Vanessa B.
Share Review
Report Review

Thieves!
September 4, 2016

DO NOT PURCHASE THROUGH THIS COMPANY! I purchased a dress back in August that was never shipped due to being out of stock so after a long time and finally finding out this information, I asked for a refund. Which they Said would take up to 25 days to process. I am now in OCT with no refund and currently looking into getting an attorney to get my money back from this thieving company. I kept all records and email of them promising my refund and have yet to receive it and they no longer respond to my correspondence! DO NOT BUY FROM THEM, THEY WILL STEAL YOUR MONEY!

Date of experience: September 1, 2016
Canada
1 review
4 helpful votes
Follow Ines K.
Unfollow Ines K.
Share Review
Report Review

I returned unsuitable items according to directions. Then told refund could not be processed back on my visa account although they had no problem taking payment on visa. Instructed to open paypal account which I did. Have waited for months and still no refund. My emails are not answered feel like my money has been stolen. Original order placed in february and here we are over six months later. Will never order again and recommend others to seriously reconsider dealing with this company.

Date of experience: August 31, 2016
Fashion M. FashionMia Rep
over a year old

Dear Ines,

Thank you for your waiting.

Informed by PayPal, your refund was completed successfully. And the refund was back to your account.

The refund transaction ID is 9H800485UK7384819

Please contact PayPal or your bank to confirm it.

If you didn't receive it, please contact me!
Email: [email protected]

Best wishes!
Fashionmia.com

Louisiana
1 review
0 helpful votes
Follow Tee B.
Unfollow Tee B.
Share Review
Report Review

I ordered a dress, checked status a week later - it was 'still processing', the Cust Svc rep said it's out of stock so I requested a refund. I was shocked 2 days later, they emailed me a shipping confirmation. The dress arrived 10 days after that but it wasn't as pictured so I returned it exactly as instructed. I've been emailing ever since. Cust Svc reps say they can only forward request for refund to the finance department which seems non-existent. So, now I'm empty handed.

Date of experience: August 29, 2016
Fashion M. FashionMia Rep
over a year old

Dear Tee,

Thank you for your review.

I have checked your order just now and your refund US$13.82 has been already back to your account in 11th June. Here is the refund transaction ID: 0HD56540W3017192N

Please contact your bank to confirm it.

Best regards,
Fashionmia.com

Wisconsin
1 review
3 helpful votes
Follow Andrea S.
Unfollow Andrea S.
Share Review
Report Review

I need to return order B******* for a full refund including shipping because the tops were not as shown (MUCH shorter) but I can't get a live person on the phone (it says press 1 top leave a message but that doesn't work and then after a while it insists you leave a message but then just disconnects you) and my emails are not being answered. The lady on chat disconnected me after asking for pictures, totally insulting to ask for pictures, and there is no way I can see to attach pics on chat. This is ridiculous and horrible customer service!

Date of experience: August 26, 2016
Fashion M. FashionMia Rep
over a year old

Hello Andrea,

Thank you for your order from Fashionmia. My sincere apology for this unfortunate situation.

There is strict quality assurance before each product is packed and shipped. If the items came with defection or bad quality, or is not as advertised on the website, please send me a few photos to [email protected] with your order number, I would surely help you with your problem.

Best wishes!
Fashionmia.com

South Carolina
1 review
1 helpful vote
Follow Nena H.
Unfollow Nena H.
Share Review
Report Review

Awesome place to shop
August 28, 2016

I purchased 8 dresses and 4 tops for around $100. I couldn't find a better deal anywhere else. The prints were beautiful. Only 2 of the dresses didn't fit, but customer service gave me options that I am happy with. There was 1 dress that is on backorder.

Date of experience: August 25, 2016
Texas
1 review
2 helpful votes
Follow Anna Y.
Unfollow Anna Y.
Share Review
Report Review

Finally got the refund
August 24, 2016

I got the refund today finally.
However, it took me more than six months.
I was so frustrated during the six months, and will not purchase any product from this company.
I really appreciate SiteJabber. They helped me and saved my life.
Thanks SiteJabber!
Anna

Date of experience: August 22, 2016
Fashion M. FashionMia Rep
over a year old

Hello Anna,

Thank you for sharing your experience here. My sincere apology for this unfortunate situation.

I have checked your order and noticed that you paid us by Braintree, however, now our Briantree account has been block because of a dispute existed. So could you please offer me your PayPal account? And I will ask my colleague to refund you within 48 hours.

And also, please confirm the refund is US$70.05.

Looking forward for your response.

Best wishes!
Fashionmia.com

KR
1 review
0 helpful votes
Follow Kievit K.
Unfollow Kievit K.
Share Review
Report Review

I read some reviews before my order and lots people said they received their products over a month. Actually I don't want to order but I really love their clothes. So I tried. Lucky! My products took 6 days to be delivered. Love

Date of experience: August 21, 2016
New York
1 review
3 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

I purchased several items from here - nothing looked exactly like the pics of the clothes, similar but not exact. Some items were great. Others, not so much. Sizes are way off and to avoid spending my own money to return items, I gave the clothes away. Shipping would have cost more than the clothes. Also, the Out of Stock items I never received any notification of the status, and only when I inquired about what I had not received, did they offer me either store credit or a refund. I chose the refund, to which I have NEVER received. Even after several emails to them, no refund. I will not be purchasing from Fashion Mia again.
I placed two orders: $13.95---order B*******, $18.95---order B*******

Date of experience: August 17, 2016
Fashion M. FashionMia Rep
over a year old

Hello Christine,

Thank you for sharing your experience here. My sincere apology for this unfortunate situation.

Checked both orders, for the first order, please don't worry, refund will be back within 5 business days.

However, for the 2nd order, I noticed that you have paid us throught Braintree, and our Braintree account has been blocked in due of a dispute existed. So could you please offer me your PayPal account. And I will ask my colleague to send the money within 24 hours.

Looking forward for your response.

Best wishes!
Fashionmia.com

Canada
1 review
4 helpful votes
Follow Jennifer A.
Unfollow Jennifer A.
Share Review
Report Review

I ordered 9 items and 3 were not available. I was told that they will send me a refund and I never received my refund - approx $45,00 - to date and they have stopped responding to my emails on the status of the refund. This has been going on since early this year.

I would like to confirm that I have now received my credit after many months.

Date of experience: August 16, 2016
Fashion M. FashionMia Rep
over a year old

Hello Jennifer,

Thank you for your review. My sincere apology for this unfortunate situation.

I have pushed your refund status, please don't worry, refund will be back within 7 business days if the negotiation with PayPal goes well.

Best wishes!
Fashionmia.com

New York
1 review
0 helpful votes
Follow mrs x.
Unfollow mrs x.
Share Review
Report Review

Cute outfit
February 17, 2021

I have bought this dress last week it is just outclass and amazing outfit. My husband was constantly looking at me because i was looking stunning in it. Amazing creation am so happy with this purchase. I told my all friends about fashionmia to get amazing dresses.

Thanks

Date of experience: August 16, 2016
California
1 review
0 helpful votes
Follow Princess n.
Unfollow Princess n.
Share Review
Report Review

I have purchased this dress and one shoe pair from fashionmia. The order came on time very happy. Overall, I have no complaints for this site. The shoe I purchased arrived in great condition and fit perfectly along with the dress. Great site, great service.

Date of experience: August 16, 2016
Virginia
1 review
1 helpful vote
Follow Mandy S.
Unfollow Mandy S.
Share Review
Report Review

Greatttttt outfitt
August 18, 2016

I got my superb outfit today. I am so happy. My all family members like my choice a lot and Fashionmia will be my favorite place to shopping from today. Extremely happy Thanks a lot

Date of experience: August 16, 2016
Nigeria
2 reviews
2 helpful votes
Follow susan c.
Unfollow susan c.
Share Review
Report Review

Pеrfесt dress size!
August 17, 2016

I ordered a long ѕilk dress frоm sitejabber. соm аѕ one оf mу friеndѕ ѕuggеѕtеd it. Thе dress ѕizе I оrdеrеd wаѕ small but I wаѕ wоrriеd it wоnt fit me ѕinсе I аm a littlе сurvу. However whеn it аrrivеd, thе size was реrfесt аnd it lооkеd great оn mе. Thе оnlу dоwnѕidе was thаt the shipping was nоt frее.

Date of experience: August 15, 2016
New Zealand
1 review
3 helpful votes
Follow Debra G.
Unfollow Debra G.
Share Review
Report Review

I have a very bad experience from fashionmia. First of all they are not advertising properly. Also their size chart does not match with the actual products. When I ordered 5 dresses they dint send 1 of the dress. The other dresses are short than the actual given sizes on their website. After sending the returned items for the refund they dint reply properly. I think its just system generated messages, I did more than 25 emails still they are just searching for my parcel. Also have sent them my receipt of the parcel but still not received my refund yet. This is ridiculous & just waste of time & money. I advice not to buy this FASHIONMIA products. NO NO NEVER BUY.

Date of experience: August 15, 2016
Fashion M. FashionMia Rep
over a year old

Dear Debra,

Thank you for your order from fashionmia. My sincere apology for this unfortunate situation.

I have checked your order and please don't worry, refund request has been submitted to our financial department. Usually refund will be back within 5 business days.

Best wishes!
Fashionmia.com

Illinois
1 review
0 helpful votes
Follow Tonia W.
Unfollow Tonia W.
Share Review
Report Review

Great product
August 16, 2016

I love this site, they have a great variety of awesome products for women. And the pricing is great! I live in the US and the shipping to get it over here and the timing is awesome. They also have very great customer service. I will definitely be ordering from here more.

Date of experience: August 13, 2016
Nigeria
2 reviews
1 helpful vote
Follow janet c.
Unfollow janet c.
Share Review
Report Review

Great buy
August 16, 2016

I ordered four dresses for my sister and it was delivered within the time frame.

What I saw here is what I got, the dress run true size which look pretty good on her,
That being said, the price is decent for the products.
Will definitely order more.

Date of experience: August 13, 2016
India
1 review
0 helpful votes
Follow Sameera A.
Unfollow Sameera A.
Share Review
Report Review

Excellent Products
August 16, 2016

"Fashionmia is a great place to shop! I have ordered from fashionmia a few times now, and I have been pleased. They have a great variety of stuff.The prices are great, they do not overcharge at all, and there is always something on sell, it is all very affordable.

Date of experience: August 13, 2016
Pennsylvania
1 review
5 helpful votes
Follow MILAGROS R.
Unfollow MILAGROS R.
Share Review
Report Review

NO REFUND!
August 12, 2016

After waiting so long to receive 2 out of 5 dresses, I contact them to find out about the rest of my order and that's when they informed me that it was out of stock, the two dresses I received we're extremely small so I gave one away to a friend and I sent the other one back, I tracked the package and it was received, I waited a few more weeks for the money and decided to contact them again to see what was going on with my refund, I finally got refunded for the orders I never received, but they DIDN'T REFUND ME FOR THE DRESS I RETURNED

Date of experience: August 11, 2016
Fashion M. FashionMia Rep
over a year old

Hello MILAGROS R,

Thank you for your review. My sincere apology for this unfortunate situation.

I have checked your order, but I didn't find any notes about your returned products. Could you please offer me the receipt and tracking number of returned parcel. And also, please offer me the name of the product which was sent back. I will confirm with our warehouse about this problem. Please don't worry, after my confirmation, I will ask my colleague to refund you within 5 business days.

Best wishes!
Fashionmia.com

New Mexico
1 review
3 helpful votes
Follow m a.
Unfollow m a.
Share Review
Report Review

This is copy of letter I sent them: Fashion Mia I will never be ordering from you again, I will never recommend you to others I know. Don't like how you defrauded me by flash sale description of 2 items I was interested in by the words "one size"----in America that means one size fits all---you don't reveal that one size means you only have one size to sell. Both items came as "medium size" and the filters I had used were for large women. I believe you are fully aware of this sneaky practice that you put on your website. Truly disappointed and very angry M. A.
P.S. I will give your product away to charity to undue the bad feeling I have when I look at these reminders of your bad actions.

Date of experience: August 10, 2016
Fashion M. FashionMia Rep
over a year old

Dear Ma Andre,

Thank you for sharing your experience here. My sincere apology for this unfortunate situation.

I have checked your order just now, 3 products were ordered and 2 of them were delivered successfully, right? According to the problem, we can offer you a full refund of your order, which is US$30.47.

Please confirm this value of refund and I will ask my colleague to refund you within 3 business days.

Best wishes!
Fashionmia.com

Georgia
1 review
6 helpful votes
Follow Valerie A.
Unfollow Valerie A.
Share Review
Report Review

I received the dress 4 months afer ordering! The material was cheap and the seamstress must have been from a JR high school home economics class! PLEASE PEOPLE DO NOT WASTE YOUR MONEY! THIS WAS THE WORST LESSON I EVER BOUGHT!

Date of experience: August 8, 2016
Fashion M. FashionMia Rep
over a year old

Hello Valerie,

Thank you for your order from Fashionmia. My sincere apology for this unfortunate situation.

Refund will be back within 5 business days when I receive your confirmation about this issue.

Waiting for your response.

Best regards,
Fashionmia.com

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China