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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Poland
1 review
18 helpful votes
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THIEVES!
July 16, 2015

Placed an order on the 11th, emailed asking why I did not get the free shipping listed on their website, got told the promo started after I placed my order ( no time frame on free shipping just said free shipping 11th -14th.) It took their rep two days to get back to me, so on the 14th they were advised to cancel the order. Done right? No. They sent the order anyways after I cancelled it and then tried to tell me that I didn't cancel in the 24 hour timeframe. Well I hate to tell you people in china, but in America, when you place a charge on a credit card without permission, that is called FRAUD. I have disputed the charge with my credit card company and am refusing the order when it comes in. I will get a full refund and I advise that NO ONE do business with these thieves.

Date of experience: July 16, 2015
Australia
1 review
16 helpful votes
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BEEN WAITING 4 MONTHS AND THOUGH SPENT OVER $100 USD STILL WAITING. I EMAILED TO CANCEL ORDER AND WOE BEHOLD, THE DAY I DID THAT THEY MIRACULOUSLY EMAILED BACK CAN'T REFUND AS THEY HAD ONLY JUST SENT MY COAT. THAT TOO WAS OVER A MONTH AGO, AND NOTHING HAS TURNED UP. THEY RIP YOU OFF, CONDESCEND YOU WITH THEIR RESPONSES AND LEAVE YOU FRUSTRATED, ANGRY, AND UNHAPPY.

Date of experience: July 14, 2015
Puerto Rico
1 review
6 helpful votes
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I placed an order, later cancelled, already three months waiting for my refund... they keep blaming the system... ridiculous!
If I could give them a zero I would:(
Stay away!

Date of experience: July 13, 2015
Georgia
1 review
18 helpful votes
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Do the Right Thing
July 10, 2015

You can make a lot of money if you can just do the right thing. I ordered 8 outfits and as soon as I read the bad reviews I quickly cancelled my order. I place one order instead and if it works out well I will order more.

Why dont you write in BOLD that U. S customers should order Xxl for someone that wears large. This is what I did and I hope it works when I receive my order.

Date of experience: July 10, 2015
Illinois
2 reviews
21 helpful votes
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Crappy webiste
July 10, 2015

Please please do not trust this website and company. I ordered few tops from this website all of same size small. But all the tops have different sizes.

1.Is correctly size. Few of them are little tight. Few of them does not fit all.

How can be a same size fitting be different for all the tops.

I received one item damaged.

Thanks to this company I had by far the worst experience ever.

Date of experience: July 10, 2015
Canada
1 review
9 helpful votes
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Warning - orders to Canada take 3 months or more - still waiting for one XXS I ordered large but orders must be according to infants in China as none of the four items fit so far. I did use their charts for reference so if you are a medium order XXL. Don't use this site cannot believe people are actually happy with this garbage.

Date of experience: July 9, 2015
California
1 review
10 helpful votes
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First of all, it took 3 weeks before I received my package after I paid 10 dollars for the shipping. I bought 4 clothes with price around 12 dollars average. Only 1 I really like, 1 is ok, 1 has a hole on it when it arrived with very messy sewing seals on one of the cuff, 1 does not look like the picture at all. When I email the customer service, even after I gave them the order number and the photo of the clothes with the hole, still took them a while to figure out which clothes I bought. Then, they told me that according to their policy, I should just "fix" the clothes myself and they will pay me 3 dollars when I purchase next time. Really? Am I buying second hand clothes? I have to say that their website pictures seemed really nice and appealing, but if I have to take chances on every clothes I buy, I rather do a US company where I can probably get full refund without being asking to fix a supposedly brand new clothes.

Date of experience: July 9, 2015
New York
1 review
10 helpful votes
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ATTENTION!
DANGEROUS!
Fashion Mia don't send my order, don't return my money back.
Sweet&Comfortable Rhinestone Flat-Sandal.

Date of experience: July 7, 2015
Fashion M. — FashionMia Rep
over a year old

Hello, sincerely sorry for the inconvenience. Please send me your order NO. Here, then i will help you to check more details. Thanks

Michigan
1 review
10 helpful votes
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I ordered two dresses from this website for my trip to Miami! First off it took a super long time to get my dresses. Second I went by they size-chart and got an XL to be on the safe side just in case the Large didn't fit. When I got the dress it didn't fit me at all. My little sister that is 13 and wears a small fits the dress perfect. My other dress didn't look like the picture at all. It was a very bad experience. That was my first and last time ordering from this website!

Date of experience: July 7, 2015
Australia
1 review
15 helpful votes
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Do not buy from this company, the dress i received is absolute rubbish! 19cm or so shorter then it was meant to be. Horrible sewing... See through. Their response "give it to someone it will fit as a gift" all I want is my money back! So I was offered a $4 coupon. Then got told if I write a good review I will get a $24 coupon..

Date of experience: July 5, 2015
Iceland
1 review
9 helpful votes
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Small sizes
July 5, 2015

Hi there. I am not ordering anymore frome them, the sizes are way smaller than usual I usually take M and I ordered XL and it was long way from fitting, could not get it on

Date of experience: July 3, 2015
New York
1 review
14 helpful votes
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Reading the reviews on this company, it sounds as though the positive reviews are all written by someone whose first language is not English. The adjectives used to describe the clothing is almost not the most "appropriate" to describe clothing, and they all follow the same themes: excellent quality of clothes, excellent customer service, fast shipping. Meanwhile, all the negative reviews sound like they are from real customers. I smell a rat.

Date of experience: July 3, 2015
Pennsylvania
18 reviews
78 helpful votes
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NEVER AGAIN!
July 1, 2015

I forgot I had a sitejabber account and, I just remembered. I know my review is extremely late but, I'm doing this to warn others so I guess it's better than nothing. A while back feb. 11th, I ordered 5 items. I received an email feb. 27 saying my items been shipped, (it was shipped late because the holiday) but then I noticed that only one item was shipped and I needed those clothes for an event so, I decided to cancel and ask for my refund. They responded by saying it'll take 7-15 days to refund me which, was a bit odd but, I waited. 7-15 days later... NOTHING! I message them again asking for my $111.29 refund. They said it'll take a few more days to get my refund. Few days later, they try to ship my order on the DL! I message them again, asking for my refund. By the way it's march now. They respond by saying we'll refund you in april. WHAT?! But I wait... April comes anf this is what that send me.

Dear customer,

Thank you for your email. Sorry for any inconvenience caused.We have confirmed that your order is over the refund deadline and Paypal closed the refund option.
So we need more time to deal with the refund request, thank you.

Best regards,

Doris
Dispute Manager
www.fashionmia.com

I waited sooooo long! So I decided to file a complaint to BBB. I'm glad I did because they got me my refund! I finally received my $111.29 refund April 16th, NEVER AGAIN!

Date of experience: July 1, 2015
California
1 review
16 helpful votes
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SCAM FRAUD FAKE
June 26, 2015

Not only did the dress I ordered take 6 weeks to arrive. What I received was a cheaply made imitation of what was pictured online. Wrong color, wrong fabric, wrong size, wrong length, wrong neckline. Ridiculous return policy.

Date of experience: June 25, 2015
California
1 review
12 helpful votes
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My order was 3 months ago and I never received it. The customer service was downright terrible because they weren't helpful

Date of experience: June 24, 2015
Wisconsin
1 review
10 helpful votes
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FashionMia
June 16, 2015

Customers who don't get their merchandise or cooperation from FashionMia should inform Pay Pay for a refund.

Date of experience: June 15, 2015
India
2 reviews
3 helpful votes
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Best Service
June 12, 2015

I have always loved Fashionmia.com store. I received my first order Elegant Chiffon Tribal Printed Maxi-dress with Fashionmia.com just recently and their site seems consistent with the same commitment to quality and service. I would have given it 5 stars except the navigation of the checkout experience was a little confusing.
Overall best site...

Date of experience: June 11, 2015
2 reviews
2 helpful votes
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Incredibly Great!
June 10, 2015

One of my friend suggested me this site. This online store has collection of unique dresses with all variations, low price. Designs and brands along with low price tag. I'm very pleased from this store & want to say that FashionMia is very good site for overall shopping for women. There are plenty of offers that makes you happy. So I would highly recommend this online store for shopping. They can improve shipping abit but overall great.

Date of experience: June 9, 2015
India
2 reviews
5 helpful votes
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Fantastic service!
June 7, 2015

I was very impressed by the variety of products available at FashionMia. The prices are competitive, and the service was second to none, both for speed and communication. In my (admittedly limited) experience with them, I wouldn't hesitate to recommend FashionMia.

Date of experience: June 6, 2015
Bangladesh
3 reviews
1 helpful vote
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Very impressed!
June 6, 2015

I was really happy with the quality of my order it looks just like the picture if not better. It fit just like the measurements states and it was perfect. I give them a 5-star rating for quality and free shipping is great! I don't mind waiting the few extra days for free shipping it's so worth it. The value was better than what I paid as well. It’s a top quality item for a very good price. I will continually shop at this online site they have earned me as a customer for life.

Date of experience: June 6, 2015

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China