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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Ohio
1 review
15 helpful votes
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MAJOR COMPLAINT
June 5, 2015

I placed an order back December 2014 for a total of 4 dresses. Took several many months to receive two I am still waiting on the other two dresses, status still says processing. I have sent several emails, I have filed two disputes and never a response. This company is a complete joke. I personally would not refer any one to do business with this company. I placed my order 12-19-2014, I got an email 12-19-2014 regarding my payment was successfully processed and normal process would be 3-5 days before dispatched, 12-26 I sent the customer service department a email, got a response same day that I would hear from a consultant within 48 hours, well it's been almost 6 months, no correspondence and my order is still not fulfilled. I have no choice but to call this a scam. What legit company would think it is okay to hold on to my money this long without making good on the order, or simply refund my money.

Date of experience: June 4, 2015
Canada
1 review
13 helpful votes
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I order 4 products on April 3,2105. Today is June 2. I still have not received any of my order.
At first I was calm and enquires about it. I have nothing but trouble since then. They don't give a straight answer when your asking for assistance. Two months is more than ridiculous when the website clearly states 7-15 business days.

They have cheated me out of money, won't give a direct answer either. I've dealt with 3 different people on the matter and they say it's on it's way. Lying bunch of thieves.
I would never recommend using this company to my worst enemy!

Date of experience: June 2, 2015
Fashion M. FashionMia Rep
over a year old

Hi Danielle,

We are sorry to hear that you did not received your items. Can you please send me your order number? We will check it again for you and solve this problem for you until you are satisfied.

Best,
Fashionmia Service Team

New York
1 review
11 helpful votes
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FashionMia fraud
May 31, 2015

They r the worst customer service. I have been asking for my money back for the last two months & I havent got. First of all They sent me a wrong dress & still hasn't refund me. I have been emailing them since April now we r June. What is it tell you. They r big time FRAUD! Boycott FashionMia! Fraud fraud fraud

Date of experience: May 31, 2015
Fashion M. FashionMia Rep
over a year old

Hello mimi,
Thanks for your reviews and feedback.
For the refund problem you mentioned here, since we have some process to do before the refund, so it will take a longer time. Please tell me your order NO., i can confirm with our financial department here and deal with the refund to you as soon as possible.
Best,
Fashionmia Service Team

California
1 review
18 helpful votes
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BEWARE!
May 29, 2015

I ordered a hundred ninety-nine dollars worth of merchandise before I realize their sizing was different from the US sizes they will only able to catch one item and refund me $20 after asking me would I accept the coupon instead crediting my paypal

After several email attempts They offered me $40 out of $170 balance as a refund
Now they won't respond at all
Beware

Date of experience: May 29, 2015
VE
2 reviews
5 helpful votes
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Excellent!
May 27, 2015

I just got some stuff from the END OF SEASON SALE, great! I got a Stylish Halter Chiffon Polka Dot Maxi-dress, which is awesome. It fits true to size and looks even better in person versus the website, it looks really good on me, I am very tall. The quality of the fabric is very good. I also got a pair of shoes and some blouses. The only problem in my opinion is the shipping, it is way too long. Like 20 business days, that is almost a month, but the package came in great conditions.

Date of experience: May 26, 2015
Canada
8 reviews
92 helpful votes
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1st and last order
May 26, 2015

I ordered 2 dresses almost 3 wks ago and still awaiting delivery. I have emailed customer service and their replies are in broken English and not very helpful. I have no expectations of the clothing... will see what is what when it arrives, however, I def will not purchase from them ever again... not worth the headache CHECK OUT THIS LINK FOR FURTHER PROOF AND REASONS WHY U SHOULD NOT ORDER FROM THIS SITE http://www.scamadviser.com/check-website/fashionmia.com Filed a complaint with paypal, still no delivery and just want my money back... well day 23 and still no parcel... filed a paypal claim... just want my money back from these crooks. UPDATE... PAYPAL is providing me a full refund, my advise if you ordered from these crooks file a claim with paypal and you will more than likely get your money back. DONT BELIEVE THESE POSTIVES REVIEWS THEY ARE WRITTEN BY THE COMPANY EMPLOYEES AND ALL LIES... DO NOT ORDER FROM THIS COMPANY... POOR SERVICE, SHODDY CLOTHING, EXTREMELY LONG DELIVERY OR IF YOU EVEN GET YOUR ITEMS AT ALL

Date of experience: May 26, 2015
Canada
1 review
11 helpful votes
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Absolutely the worst online store ever! I ordered something over 3 months ago and still haven't received it. When I try to inquire about it I get the same e mail... just wait a few more days. Don't waste your time or your money. They treat customers like garbage - AWFUL AWFUL AWFUL STORE!

Date of experience: May 22, 2015
District of Columbia
1 review
8 helpful votes
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Frustrating!
May 21, 2015

If you want to maintain your sanity, don't ever go to their site.

Quality is poor.
Delivery will take forever.
Price of the merchandise change without you even knowing it.

Date of experience: May 21, 2015
California
5 reviews
10 helpful votes
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Love it!
May 21, 2015

Was recommended to Fashionmia by a friend who’s recently become obsessed with online shopping as I have. The prices they have are at very reasonable ones, but this is also accompanied by a relatively slow delivery time, as it took a few weeks before it shipped to the US. This is understandable due to customs, but it would be great if they updated their courier or something. The dresses I ordered were very nicely made, the material was good, and is what you get for the price you pay. They have very unique clothing designs and everything fits perfectly and is comfortable to wear. Will be back!

Date of experience: May 21, 2015
Nigeria
2 reviews
3 helpful votes
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Promising
May 21, 2015

Considering styles and couture of women clothing’s they offer here, if I analyze the cost of their wears with that of some other comparable quality wears, it costs around a few times less.

Date of experience: May 20, 2015
Pakistan
2 reviews
0 helpful votes
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NICE PLACE TO SHOP
May 20, 2015

I was about to go for my first date ever so I wanted it to be really nice but I wasn’t able to figure out what should I wear for it. Then I got to know about this site and ordered myself a Blended Skater Dress. It was very nice, very decent. I loved the dress and so did my date. This dress really saved my night. Seriously this site is amazing.

Date of experience: May 20, 2015
India
2 reviews
0 helpful votes
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Cool Collection
May 19, 2015

There are some complications with this store like shipping was somewhats late like they estimated for 12 days but it took 15 day to reach. But i got a cool sleeve less tees and shorts. Being some complications with this store collection of clothing is good.

Date of experience: May 19, 2015
New York
2 reviews
0 helpful votes
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Great service
May 16, 2015

My wedding dress I absolutely loved it! Bought this size and a one size smaller to be safe, will be returning the other soon.

Date of experience: May 15, 2015
Australia
2 reviews
2 helpful votes
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Excellent
May 16, 2015

I forgot to hang dry it and was expecting it to shrink. It did not. And after being crumpled in the dryer for two days, it was wrinkle free. Breathable easy fit and very comfortable. You can dress it up with nice

Date of experience: May 15, 2015
Missouri
2 reviews
1 helpful vote
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Excellent
May 16, 2015

Omg... last week I wore the dress to an event everybody love the dress. People were telling me that the dress made me look like a multi millionaire wearing the dress. Great job guys. Love it...

Date of experience: May 15, 2015
California
2 reviews
0 helpful votes
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Exellent
May 16, 2015

I like this dress, is very comfortable and is not see-through as I thought, I choose the size according with the indications, and it fits me very nice.

Date of experience: May 15, 2015
India
2 reviews
2 helpful votes
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It’s quite cool and elegant. I gifted it to my younger sister on her birthday, and she looks great in this. I bought this court like loose polka dot shift dress from Fashionmia, and I found it a terrific experience. There are different varieties and it offers discount on almost every single dress. I found the fabric good, and I absolutely think it is a great way to shop more while saving money.

Date of experience: May 15, 2015
Kenya
2 reviews
3 helpful votes
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I was on the search for a nice dress online. I got a referral from a friend to visit Fashionmia among other sites. I took her advice although I had never heard of this site before. I checked out the ones I knew first. Then I came to this site. I never looked back since then. The clothes were unique and had pocket friendly prices. I was intending on buying a blouse but found the Lady Like Campus Round Neck Short Sleeve Chiff. I could not get my eyes off it. I made the purchase after confirming the mode of payment was safe. I had to wait for a month and was not happy about this. I was really pissed off that the delivery took like forever especially coz the dress was really gorgeous. After getting it, the dress was amazing. The quality was nice. It looks like something that will last long.

Date of experience: May 15, 2015
Kenya
1 review
0 helpful votes
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AMAZING WEBSITE
May 16, 2015

Fashionmia is a good online store. I loved the clothes they had on their site. The variety of unique apparel was amazing. And the website itself was good. It was user friendly and easy to navigate. I was looking for a number of items and thought maybe I will find them at different stores preferably looking for discounts and unique clothes at the same time. On visiting Fashionmia, I knew it was my lucky day. I found almost all of their items were on offer. I danced around then settled and started looking for the clothes I wanted. Eventually, I ended up buying more clothes coz the total amount was within my budget. My favorite piece was the Trendy Round Neck Lace Solid Short sleeve Tee. It took long to receive but I was patient and got the clothes after a long while. I loved every piece, I even called the customer service commending them on their quality and that they should just make delivery faster.

Date of experience: May 15, 2015
Kenya
1 review
2 helpful votes
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If there is something I love, its discounts. I was referred to Fashionmia with a friend. She said that I would totally love the site. And it was true. It has a wide variety of clothing that is mostly on discounts. Their skater dresses were to die for. Quite unique. I chose one. The Woman's Round Neck Chiffon Floral. It looked so fancy. I made the payment once I ensured that the mode was secure. I waited for about three weeks then got the item. The dress was slightly different from the picture but it was still good enough. I would appreciate that things would work out well if you actually put the real picture of the dress, not some altered one or a slightly different one.
But overally, the site is good. Not much to complain about. The customer service was good as well, quite friendly.

Date of experience: May 15, 2015

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China