Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I recently purchased two dresses that ended up not fitting me, the customer service department was great and quick in response. They took care of my issue in a great way.
Usually I read with scepticism any bad reviews, my own mistake. The bad reviewers are right! The actual size is far too small for N. American size, although they put the measurements on their website. Their M size is like XXS. The picture is far more beautiful than the actual dress. Quality of material is really bad. Customer service is non existent. They will ignore and do not respond to your communications.
DO NOT ORDER ANYTHING FROM THIS WEBSITE! NEVER!
The quality is horrible. Total SCAM BAD CLOTHING!
Improper sizing and unbelievably cheap and bad material. It took my order one month ago and one item is still in processing. Another items when a dress arrived with a broken zipper, one of the dresses I ordered came in the wrong size...
I ordered three I total of 4 dresses from this site. I have only gotten 3 so far but that's ok.
Ok so full story, I ordered my dress, not expecting them be the best quality, I was wrong. They came in perfectly.
After I placed my order, I realized that I had put in my wrong adress. I quickly let them know and they just as quickly fixed the mistake for me. They were super polite and willing to help.
I thought everything as done, but two days later I got an email from them letting me know that a dress was not instock. She told me that they were going to go ahead a send three of them and then send the other when it was ready. I thought they had forgotten about me, but no they kept me updated every step of the way.
Like I said 3 dress have gotten here. I love them, the metrail is great. I was expecting cheaply made but no. I am a little on the short-side for the length is perfect. I would how ever recommen going up a size or two. Since the clothes do come in small.
Overall I loved everything, and will buy again
Check out FashionMia for modern stylish clothing and good prices!
I am having a hard time getting items from your site that will fit me. I am normally a large (long torso slim to average build) and all the items I ordered NONE fit me.
Returning is not an option as it would cost more for me to send back then the cost of the clothes.
I am a resident here in Miami, very busy place. I do not have very much time to shop nor even surf the web, I like to see things physically before purchasing them, I took the plunge with this dress & with the company.
I ordered my dress & have ( NO REGRETS). Its delicate & good quality also reasonable in price, I recommend it to all you ladies/men/girls etc.
THEY ARE NOT GOOD WITH TELLING YOU WHEN IT WOULD BE SHIPPED, DONT SHOP AT THIS WEBSITE. THE PRICES FOOL YOU, BECAUSE IT DOESN'T GET THERE ON THE TIME IT TELLS YOU... I'M VERY DISAPPOINTED.
Please do not be fooled by the glossy photos shown on the website. The items I have received are totally unacceptable and nothing like those shown. The cheapest materials, no shape whatsoever, you will be wasting your money to buy from this seller.
You have been warned.
I have bought many clothes from Fashionmia and they all have high quality, besides the after delivery service and the attractive offers around the year. I recommended my friends to buy from Fashionmia and I recommend you also to try this good quality.
Yes, the prices are cheap, the clothes are cheap, the sizes are all different, nothing fit properly! I followed all the return instructions, 6 weeks later NO refund, the said they still have NOT received. It only took 10 days to get here from China.
I am a Japanese and I live in Australia.
I always struggle to find perfect sizes for me, but Fashinonmia has big range of smaller sizes and very fashionable designs,
I strongly recommend especially Asian little ladies!
I'm really shocked when I saw a 20$ refund in my account, I realized I'm not get any cent
From them.
My order was 90$ and they got 70$, although the stuf I bought didn't exceeded 30$, any way
No one will learn from free, you have to learn from your bucket.
I ordered 2 coats from FashionMia and was thrilled when they came! They are really well made and look exactly like the pictures I ordered them from. They look really beautiful on my daughter and my niece. They fit them well and are amazing coats for a really great price! They also offer fast service in any email questions.
Always great online shopping experiences with Fashionmia. Their clothing collections are awesome and reasonably cheap. To summarize this, this website has an exclusive collection with a reasonable price. One site for everything. I can always count on this website for last minute shopping gifts. Also their customer service has been able to solve my problem quickly and efficiently.
I ordered 5 items in December. I finally received a tracking number, looked it up and saw it was coming from China. I've never had a good experience with goods from China direct. I had used PayPal. I immediately filed a complaint (easier and quicker than a dispute). I honestly thought it was going to be a waste of time. But 2 days later I received a full refund! Perhaps PayPal is familiar with the business practices of Fashionmia. Just thought I'd pass this on.
Also, I think the 5 star ratings are written by "hired" reviewers of Fashionmia. Notice the grammar.
I love this website, customer service is amazing. Clothing is very nice and stylish perfect for people who always love to update the wardrobe.The also posting everyday new stuff, so it s like addiction, to me.And shipping is fast also.So i highly recommended, take look
I ordered and paid for 8 dresses from Fashion Mia on the 27th of November 2015. 2 months and several emails and a couple of phone calls later, i got 6 very badly made cheap copies of the lovely dresses displayed on their site. The tracking number they provided for the 2 remaining items turned out to be for documents delivered to someone else in 2009. Luckily for me, my brother was able to obtain a full refund (after i sent the items back through EMS) because we paid via paypal. Fashionmia is a fraudulent company and the photos of clothing displayed on their website are definitely not made by them. I also believe all the positive reviews are made by agents of the company.
This site has a lot of bad opinions, but you have to understand that you get what you pay for. The items ship from China and it take a while to get them. Except from that I am very pleased with both items and contact. It's important to check the size-guide for each item. If you do, every size is perfect fit. The problem I've had was very good taking care of and the Custumer Service Team is very kind and helpful. I also recommend everybody to check the information about the items, like what material the clothing are made of. If YOU do right, then you will not be disappointed with FashionMia. I am going to place my 3rd order now.
Improper sizing and unbelievably cheap material. It took my order six weeks to arrive and when it did a dress arrived with a broken zipper, one of the dresses I ordered came in the wrong size and another didn't even come close to the measurements that it was suppose to.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...

