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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Florida
1 review
11 helpful votes
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Scam
January 27, 2016

They show you one picture and you get something that is totally different. Cheap material, cheap product.

Date of experience: January 26, 2016
Connecticut
1 review
1 helpful vote
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Made it right
January 27, 2016

Took 4weeks. Which is ok. I ordered a medium I am a small in US, guess I need to order a Large. Customer service helped make it right. Not to bad to deal with.

Date of experience: January 26, 2016
Ohio
3 reviews
3 helpful votes
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Incredible find
January 27, 2016

I found out that my ordered was a dress and a jacket the material and stitching was high qualityand I would recommend it to all my family and friends

Date of experience: January 26, 2016
Colorado
1 review
0 helpful votes
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Outstanding Service and Quality
January 26, 2016

They have taken care of and resolved issues in a timely manner!
Outstanding! I recommend them!

Date of experience: January 26, 2016
Germany
1 review
0 helpful votes
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Excellent
January 26, 2016

Thank you for the beautiful clothes. They were just like the pictures. The quality is very good and I am very satisfied. Customer service is also excellent. Sure I will order again.
Many greetings from Germany

Date of experience: January 26, 2016
Iowa
2 reviews
24 helpful votes
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Do not order anything from this website. The quality is horrible. My item arrived damaged and the customer service agent is refusing to refund my purchase but rather wants me to send the item back to China. No matter how tempted you are by the price do not order from them! The coat I ordered was originally supposed to be a $250 coat and they were selling it for $35, I should have realized that was too good to be true. Waste of time, waste of money.

Date of experience: January 26, 2016
New York
1 review
1 helpful vote
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Top notch customer service!
January 26, 2016

I have nothing but positive feedback for FashionMia! I ordered five items total from them and even though they took a long time to reach the States, I was satisfied with most of the items. Whatever items I wasn't satisfied with, their customer service made everything right, plus offered extra incentives. I love when customer service goes the extra mile! Please give them a go if want trendy but very affordable wardrobe. Thanks again Fashionmia!

Date of experience: January 26, 2016
Canada
1 review
1 helpful vote
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Great Finds
January 26, 2016

At this website if you are patient and consistent you can find all latest fashion items seen in the magazines for a fraction of the price. Advice. Have a measuring tape handy since sizes are on the small side.

Date of experience: January 26, 2016
Australia
1 review
14 helpful votes
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Scam
January 26, 2016

Please do not order from fashion Mia. Sizes are really unfit. I ordered small size of 7 items. After 2 months I received half of the items. And believe me some small are really small looks like for kids and some small are look like extra large. So I still haven't received my half of the items. So it s totally scam do not order from fashion mia

Date of experience: January 26, 2016
Michigan
1 review
1 helpful vote
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Fashionmia
January 26, 2016

I had a good shopping experience with Fashionmia. I did have to communicate with customer service a couple times but they were able to resolve my issues and answer my questions. I would suggest reading the size chart closely before purchasing. I always do and it does help but in this situation I did not measure my arms, and the sleeves are too short on a couple of my items. It works out because I can roll the sleeves up so its not a big deal. Overall I had a good experience and would recommend shopping here.

Date of experience: January 26, 2016
GB
1 review
0 helpful votes
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Great service and product
January 26, 2016

The delivery was very fast, I was worried about the delivery address because on paypal the delivery address was wrong, but the shop got the right address and gave prompt feedback. The coat is beautiful and fulfilled my expectations. I fully recommend

Date of experience: January 26, 2016
Iowa
1 review
0 helpful votes
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Great Customer Service
January 26, 2016

My wife is a frequent shopper of fashion mia, she bought a blue dress last fall that she has really enjoyed wearing on a few occasions. Recently I bought her a coat that she fell in love with on fashion mia, we ordered it for Christmas. Once it arrived my wife tried the coat on and the sleeves were to short for her. I contacted fasion mia customer service and they were able to resolve are concern. Overall, they are affordable and willing to work with you if you have any concerns.

Date of experience: January 25, 2016
Pennsylvania
2 reviews
7 helpful votes
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I'm so glad to have found this site. I was really going to order a ton of clothes because the price was EPIC. Of course, the old adage is: "If it seems too good to be true, then it is." I'm sorry for your loss and frustration with this company and am so grateful for your honesty. You have saved me a huge headache and financial loss. I'll stick with Zulilly.

Date of experience: January 25, 2016
Australia
1 review
12 helpful votes
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Very small sizes, dresses are nowhere near to the pictures shown on the websites, took ages to come the order, cheap material, bad quality, disgusting stitching, nothing good about the dresses. I think they themselves are giving 5 stars. Disappointed

Date of experience: January 25, 2016
Illinois
1 review
17 helpful votes
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Complaint!
January 26, 2016

Without a doubt I'm very dissatisfied with this company. Ordered a coat back on January 2nd and have not yet received this order. Call the *******616and can never get through. If I don't receive my order within the next week or receive some type of answer as to why the order has not been shipped I will be calling the Better Business Bureau.

Date of experience: January 25, 2016
South Carolina
1 review
14 helpful votes
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SCAM! You've been warned
January 25, 2016

My complaint is the same as all the others. We all can't be wrong. Took 2 months to receive my items, all were the wrong size, cheap material, and lack of response from customer service. Refused to give me a refund even after the first day of receiving the item. I had enough. I decided to donate to family and friends and just forget about the refund. Being that this company is out of the country, it is hard to get action taken to address these issues.

Date of experience: January 25, 2016
Arizona
1 review
11 helpful votes
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NO Refund!
January 25, 2016

I have also had extremely poor, if not nearly nonexistent customer service with FashionMia. I returned some items (due to poor fit and poor quality…even for the price) after numerous email exchanges. I finally received a China address where I could return my merchandise and I returned 8 Dec 15. It has been five weeks and tracking number shows that the item reached its destination. I haven’t anything from the company. I’ve emailed them several times about the refund and they have simply ignored me. DO NOT ANYTHING CLOTHES FROM THIS COMPANY. YOU WILL NOT GET A REFUND IF YOU WANT ONE.

Date of experience: January 25, 2016
Canada
2 reviews
17 helpful votes
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Well I finally received the last part of my order after 5 months and what a pair of pants it is.
Looked fantastic on the picture (excellent photo shop)! I have seen many poor made clothing in my day but this really takes the cake, as we say. If you want my opinion, STAY AWAY!

Date of experience: January 25, 2016
Oregon
1 review
0 helpful votes
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Great experience
January 26, 2016

I order arrived within a week. I made a mistake in order and the customer services representative got back to me right away and offered me a solution at no cost to me even though I was the one that make the mistake.

Date of experience: January 25, 2016
Ohio
1 review
2 helpful votes
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Nice
January 25, 2016

I purchased coats and shirt, good cheap price! Remember to order larger than usual because sizes run a bit smaller. Customer service is responsive and reasonable if you have any issues.

Date of experience: January 25, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China