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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

California
1 review
16 helpful votes
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Worst experience
January 30, 2016

I was very exited to buy a coat it looks great in their website but when I got it looked like a holloween costum that type of material... please dont buy from this website is horrible quality

Date of experience: January 30, 2016
California
1 review
4 helpful votes
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Great Quality Dresses
January 30, 2016

I ordered 3 dresses from Fashionmia. It took a longer time for them to process and ship but shipping time to US was pretty quick. Read some reviews about poor quality of the clothes but I found all the Chiffon dresses I ordered are all nice quality and beautify. The packagings are also nice and well packed. Read many reviews about sizes run small so I ordered the largest sizes available for all 3 dresses and turned out 2 were a little too big for me. One fits me really well. Overall shopping experience was great. Customer Service is also great. Will definitely shop again.

Date of experience: January 30, 2016
California
2 reviews
3 helpful votes
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Happy
January 30, 2016

I ordered I coat from fashionmia and so very happy about it.
It fits right, comfortable, and on time delivery 100% quality.
God bless fashionmia.

Date of experience: January 30, 2016
GB
1 review
20 helpful votes
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The clothes look pretty on their website so i submitted an order for 6 items totalling $125 as i wanted them for my holiday in 3 weeks after placing my order. I stupidly did not review the company beforehand. I am now majorly regretting this as they have taken full payment but keep telling me the items are not in stock and they can refund me but it will take a while to process. I think it is deliberately dodgy. They know people do not have the time to follow complaints through. I am trying to persevere so that they will cancel the whole of my order but i do not have any faith that i am going to see any of the items i have ordered or get my money back. People... don't be fooled! If it looks cheap and too good to be true thats because it is!

Date of experience: January 30, 2016
Croatia
1 review
4 helpful votes
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Ljiljana Marcikic
January 30, 2016

I have a positive experience with the service manager Cassie. During orders were offered US numbers and size in inches and centimeters. I ordered the product in their sizes, but products did not have a good size. I asked to help me in solving my problem. Quickly and efficiently we responded and offered a solution. The pleasure is to buy and work with such people. Although I was initially sad for the money that I paid for the goods, and I thought I would never buy that way, you have my confidence back, so I will continue to shop with you. Thank you very much.

Date of experience: January 30, 2016
GB
1 review
4 helpful votes
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Great Styles and Great Staff
January 30, 2016

I ordered quite a few items from Fasionmia and I got the wrong sizes, which I didn't realise until part of it had already arrived, but as soon as I sent them an email, a member of Customer services was striaght onto the case and offered a way around it, which was perfect! They're really helpful and friendly and the clothes themselves are gorgeous- you can't find anything like this kind of style in the UK (at least not where I've been). All in all, I love the fashion style, the delivery didn't take as long as I thought it would seeing as it's coming from the other side of the world and their staff are absolutely amazing!

Date of experience: January 30, 2016
Singapore
1 review
4 helpful votes
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Bodycon Dresses
January 30, 2016

FashionMia is amazing! Love their dresses and style. Absolutely fit for work in the hospitality industry. I will be purchasing more dresses. Thank you FashionMia.

Date of experience: January 30, 2016
New York
1 review
12 helpful votes
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AWFUL QUALITY
January 30, 2016

I was very excited to order from this site after being able to find a lot that I liked. It came in the mail about a month later in a very cheap and broken package. The quality of the clothes were almost offensive after what I had spent on them. NOTHING LIKE ADVERTISED. Not even close. The material is see through and looks like a four year old tried to knit sting. Very disappointing, save your money.

Date of experience: January 30, 2016
Virginia
1 review
1 helpful vote
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Easy and Great Customer Service
January 30, 2016

The website looks great and simple to use. There is a ton of clothes one can buy and an awesome way of searching which makes it easier to find the clothes one wants. The customer service is amazing as well, it response on the day you send the email.

Date of experience: January 29, 2016
Canada
2 reviews
1 helpful vote
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Very helpful, indeed
January 30, 2016

Cassie, I found went out of her way to help and really appreciate that, I really don ot like shopping, while shopping online for clothes can be discouraging re sizes.

Thank tou Cassie you deserve Kudoos

Date of experience: January 29, 2016
Connecticut
1 review
11 helpful votes
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I was so excited to receive my black hoodie with leopard design lining. I purchased XL because I knew that the product was inexpensive so there was no doubt an XL would fit. The XL I received would fit a girl. It was so tiny - I couldn't believe it! I guess you get what you pay for. Very disappointed!

Date of experience: January 29, 2016
Tennessee
1 review
0 helpful votes
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Fashionmia
January 30, 2016

Customer service is great I ordered the wrong color hoody and they are sending me a new one free of charge I can't wait to receive my new hoody in the color I meant to order.

Date of experience: January 29, 2016
Hungary
1 review
0 helpful votes
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Nice clothes
January 30, 2016

Very good prices and sale offers. Some of the clothes look exactly as in the pictures. The size is a bit tricky but with the size table you can get it right easily. Very smooth communaction and helpful staff when it comes to any issue. Thank you.

Date of experience: January 29, 2016
Canada
1 review
21 helpful votes
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I COULD JUST CRY!
January 29, 2016

As an overweight busy mom, I really went out on a limb "treating" myself to some new stylish clothing. I waited a long time, and then it came! After paying an extra $26 duty fee, I opened up my package of ABSOLUTE GARBAGE! Random sizes, the poorest quality imaginable, and some not even close to the pictures from which I ordered. Thanks to fashion Mia, I lost $300 and my dignity. I will never order on line again. YOU STINK FASHIONMIA. FRAUD! Why did I pay US currency for junk from China? I'm so upset.

Date of experience: January 29, 2016
Texas
1 review
15 helpful votes
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FRAUD: FASHION MIA
January 29, 2016

DO NOT SHOP FASHION MIA! ITEMS ARE FALSELY PRESENTED. SHIPPING STATED 5-12DAYS. LIE, IT TOOK ALMOST A MONTH. NEVER RECEIVED ALL ARTICLES OF CLOTHING. CHEAPLY MADE AND NOT PORPORTIONED TO SIZE.
SCAM, SCAM, SCAM... SAVE YOUR MONEY
THEY DEBIT YOUR CC NOT TAKE OUT AS CREDIT/ NO TOLL FREE NUMBER LISTED

Date of experience: January 29, 2016
Virginia
1 review
0 helpful votes
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Satisfied customer
January 30, 2016

Thanks Fashionmia for your delightful service. Your workers were diligent in helping me resolve issues with my shipping issues. You have made me a satisfied customer.

Date of experience: January 29, 2016
Texas
1 review
19 helpful votes
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I did order from them, i finally got two items, they are so FAKE and poor quality. The sweeter dress is an ugly sweeter. The website pictures is not what they make. They make disproportional clothing. Do not order from them Please! - I wish I saw the reviews before.

Date of experience: January 29, 2016
Illinois
2 reviews
29 helpful votes
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HORRIBLE.
January 29, 2016

This is a HORRIBLE company. I had the worst experience with them and I suggest that you never go on this site. I ordered a lot from this site for over $100 and was really excited to receive everything. They told me I would receive it in 3-5 business days. Two MONTHS later I start to get my orders. They were spread out in 3 packages over the course of 3 weeks. When I did get them I was severely disappointed. The outfits were nothing like they described and pictured. The quality of it all was terrible. On top of all that, a few of the outfits I ordered smelled so bad they gave my little brother and I rashes. I couldn't even have the packages stay in my room. When I told them all this and asked to have it refunded they couldn't understand what I was trying to say. I had to repeat my situation over and over and I kept getting vague and confusing answers. Then they made me pay for my own shipping to get it back to them. Shipping all those packages back would have cost me $150. Not worth it and they wouldn't help me with this AT ALL. Their products were horrible, and their customer service was worse. They honestly should be shut down.

Date of experience: January 28, 2016
Canada
1 review
13 helpful votes
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The impressive pictures make you feel like ordering. The quality is worse than horrible, the fabric of the clothes and dresses are despicable. Even as horrible as everything was, still half of the order is missing when you receive it, just like everybody else's complaint. Do yourself a real favor and don't spend a penny on this companies product line. You are better going to a secondhand store in the city you live in and you will be 1000 times more satisfied.

Date of experience: January 28, 2016
Canada
1 review
5 helpful votes
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What first drew me to Fashionmia was the uniqueness of the merchandise. I love pretty much everything on this site!

I ordered a coat as my first order. When it arrived, it was exactly as described. The quality was very good. It had some very nice, expensive-looking lining, too.

There is really nothing negative I can say about my shopping experience with Fashionmia. I will proudly be wearing my new coat! I know no one else will have one like it!

I had an inquiry about sizing, and it wasn't too long before the customer support got back to me with an answer.

Date of experience: January 28, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China