Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have ordered several items from Fashion Mia, two coats, a jacket, and a dress. I think my items are good for the price and can be nicely integrated into my wardrobe. I will definitely shop at Fashion Mia in the future for unique pieces to add to my closet!
You should be ashamed of working for this fraud. Your pictures on the
Internet are absolutely nothing compared to what you mail. The quality
Of the clothing is ridiculous. I will have to throw these items
Away.
Just so you know I work very hard for my maoney and right now you have
Robbed me.
Never again will i purchase from you and i will let the whole world
Know what terrible people you are...
SHAME ON YOU!
I been dealing with Fashion Mia for a over 1 year now, I am very happy with their products and services They have beautiful dresses and very low prices.
The Customer Service Department is always very helpful with all the information and advices, I will definitely keep ordering from them.
Thanks Fashion Mia
The clothes and jacket that i bought are of good quality despite that some run out of sizes, Shipping time 18 days not bad considering they are coming from china, Customer service is good, but i understand that not all customers are happy each cases depend, plus being patience is another thing, i know its stressful when one is dealing with volume of customers from all over the globe, website is excellent. Customer service thank you Cathrine for taking your time for my plea, i will order more from this site.
My first on line purchase of clothing was from fashionMia, after my order arrived I found the sizing was wrong. I then sent them an email and had a quick response explaining how to send back my order for a refund or exchange, they then offered a suggestion on taking my measurements and sending them off to them so I could suggest the proper sizing for any future purchases, I found this very helpful.
Correspondence with them has been quick and very informative, there selection of clothing I just love, there pricing can't be beat, thank you again FashionMia.
I received my items and they were in great shape and came pretty quickly. I needed to return an item. Customer service was quick to respond and gave me very helpful information and advice when returning a shirt. I will suggest, due to differences in US and China' s clothing sizes... order big.
FashionMia has been a terrible experience for me. I ordered over $200 on Dec 6,2015- I ordered a dress and coat for New Years thinking I had enough time to receive it an boy was I wrong. Most of my 12 items were shipped separately (I had no choice to send them together) and it was during a huge sale they were offering. I had emailed them on several accounts and they were not helpful. I received my 'new years' dress a week into January and am STILL waiting on 5 of the other items. I think Fashionmia is a scam and will never order from them again and suggest none orders from this website. The items I did receive were poor condition anyways but I wasted that money and feel really bummed about it. I will never shop from a company I don't know about ever again or one that is shipping from China and does; t have its stuff together.
It´s easy and very good
I would recommend FashionMia to everyone, they have great prices. The styles are very good. I ordered 2 outfits from them, they fits very good. I am proud to say that Fashionmia has arranged to correct my order with no nagging, no complication...
I will buy more from this site in the future.
Have a very good experience with them. The customer service are excellent with quick response to your concerns. Items are great and they will make you feel very important with the way they handle customer
Questions. I will definitely shop again from this online store.
I ordered a medium size coat and although it tooks weeks to arrive I was HAPPY with the result. The representative I was in communication with, Youmi, did a GREAT job keeping me updated. It was folded in a black plastic bag and was clean and looked GREAT. The zippers were solid and I was happy except it was a littlw short in the arms (apparently the chinese sizing runs smaller than the average American size). But again Youmi my customer service rep helped here as well by offering a credit towards a bigger size. Because I couldn't send my items back the offer I thought the offer was very nice. I would order through them again.
I had a delay problem with my package, but mandy handled it all well and excellently to ensure that i receive it and she made sure that i am completely satisfied with the service. And i honestly recommend fashionima to all.
I am so incredibly happy with everything I get from Fashion Mia! Their product is so well put together and not only do I love everything I get but the customer service is 100% the best from any other company that I have dealt with! I definitely tell everyone I know to get their things from them and I always get stopped by random people about my clothes! I'm obsessed with that site! Thanks Fashion Mia you guys rock!
I hope this helps those who, like me thought this was a great place to get really cute cloths at a great price. DON'T DO IT! The money you spend here is gone and your stuck with HORRIBLE merchandise! Unwearable clothes! Please be WARNED! The reviews that are good are not from the USA, hence the reason for my tittle.
The best customer service ever! I will buy from them again, because now i know how to chose the size. It took a month to get my order, but it's understandable. I would recommend it to all my friends!
Excellent promptness of customer service. Answers your questions within minutes
Really good site for those on a budget. Tons of options and great search filters. Make sure you check the sizes properly as they run small, as a rule. I was pleasantly surprised when I received my first order, the quality was higher than expected. Good customer service too!
Had some issues with size customer service is slow to respond
Very bad quality
And bad prices
Very bad experience will never shop again at Fashionmia
Very bad fashion clothes
I ordered 7 coats as Christmas gifts. I placed the order before thanksgiving and just received the last coat yesterday, January 29. This isn't my biggest complaint. The quality of the coasts isn't great, but at $25.00-30.00 while disappointed, I'm not too surprised. You get what you pay for. What I'm really upset about- the size of the clothing. The company is a Chinese company. This means all of their merchandise runs very, very small. I'm normally a very regular size 4- 5'6" 118 pounds and their size medium was too small for me. The sleeves were above my wrists and the shoulders we're just a little snug. There is no phone number or easy way to return anything. I would strongly encourage not buying from this company.
I placed 2 orders with this unprofessional company. One on December 21st and the other on the 23rd. It's been 39 days and I have yet to see any merchandise. I have been in contact with Rebecca and she keeps telling me to be patient. This is completely unacceptable. After a couple weeks of emailing back and forth she tells me a few items are out of stock due to high demand and they would refund that to me soon. I have yet to see a refund. I have finally told them to refund me in full and now I do Not hear back from them.
I contacted paypal and they started working on my behalf. FashionMia stated they would refund me 50% which is completely unacceptable as I am entitled to 100%. This company is a scam. They are completely unprofessional and I am appalled by the way they handle their business.
I truly hope everyone takes this to heart and don't lose your money the way I have lost mine.
This is a scam company, posting scam favorable reviews to continue its scam business. Buyer BE EXTREMELY AWARE! What you order can take months to receive and when you do, the items is not what you ordered, the material is thin and cheap, there are no tags and your lucky if you get your size. It doesn't take much to continuously post favorable remarks. Karma man, remember, KARMA... she is a $#*!!
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...

