logo

FashionMia

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

FashionMia

2.1
fashionmia.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

New Jersey
1 review
1 helpful vote
Follow Ruchi S.
Unfollow Ruchi S.
Share Review
Report Review

Very much satisfied!
February 8, 2016

I ordered 5 women jackets. I got them in the time frame. They are really very nice and very good material. I am very happy with this site and want to order more!

Date of experience: February 7, 2016
Canada
1 review
1 helpful vote
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Excellent Service!
February 8, 2016

I have been very Happy with the Quality of Product, the Price of items is terrific! I will continue to shop at Fashion Mia. If ever any concern, there is always communication back to clarify.

Date of experience: February 7, 2016
Canada
1 review
0 helpful votes
Follow Fanterra F.
Unfollow Fanterra F.
Share Review
Report Review

Great Customer Service
February 7, 2016

Unique clothing and great customer service. You will actually hear back from their customer service if you have a question. In my experience I would order a size up from measurement guide.

Date of experience: February 7, 2016
Arkansas
1 review
10 helpful votes
Follow Nichole G.
Unfollow Nichole G.
Share Review
Report Review

Horrible
February 7, 2016

Never recieved my order. They charged 30.00 dollars more than my order, now I need to dispute order this sucks!

Date of experience: February 7, 2016
Texas
1 review
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Great prices!
February 7, 2016

This site has awesome prices as well as great customer service. They are willing to help you get what you need answered in a timely fashion. Love the clothes and would reccomend even if out of country!

Date of experience: February 7, 2016
Australia
1 review
19 helpful votes
Follow Emma d.
Unfollow Emma d.
Share Review
Report Review

Warning... To all consumer this company is the biggest scam for online shopping, their clothing is scrap clothes, $#*! materials, you buy one size you receive a way different size, they take your money and say products are out of stock, they don't send all your product at once, they send it in parts, they don't refund, and they don't send all your order, don't fall for what they have advertised, don't buy from them anything at all...

Date of experience: February 7, 2016
Texas
1 review
0 helpful votes
Follow Lynda D.
Unfollow Lynda D.
Share Review
Report Review

Awesome Customer Service
February 7, 2016

"I just wanted to say that their customer service was awesome. They respond promptly and even though their sizes run small they offer to make good if your unsatisfied. I'm very happy and would buy again from them and would recommend them, just go 2 sizes bigger and you'll love it. I have confidence with payment and their prompt delivery. Thank you for making fashion affordable."

Date of experience: February 7, 2016
Alabama
1 review
0 helpful votes
Follow Shary J.
Unfollow Shary J.
Share Review
Report Review

Items Purchased
February 7, 2016

I like the look of the items purchased and even though they were a bit too small and wrong color was sent, glad to say Customer Service is working with me in correcting the issue.

Date of experience: February 7, 2016
Canada
1 review
0 helpful votes
Follow Mona D.
Unfollow Mona D.
Share Review
Report Review

Service
February 7, 2016

Great service, fixed my issue in a timely fashion.

Date of experience: February 7, 2016
Indiana
5 reviews
21 helpful votes
Follow LA B.
Unfollow LA B.
Share Review
Report Review

TERRIBLE EXPERIENCE
February 6, 2016

Trying to order a product from this site has been my worst online experience EVER. I tried to be patient and give them multiple opportunities to make it right, and they have only delivered empty promises. They were quick to process my payment, but 6 weeks later I have not received anything and am now awaiting a refund. I have had to follow up on everything, despite service reps promising to see this order through. I would never recommend this site to anyone.

Date of experience: February 6, 2016
Texas
2 reviews
38 helpful votes
Follow karen d.
Unfollow karen d.
Share Review
Report Review

Fashionmia is a big con
February 6, 2016

If it looks too good to be true, it probably is. I can't believe I fell for the scam. I am out $115 and they only sent 2 of the 4 items and those items were seriously defective. To say the clothes are unwearable doesn't cover it. They were very, very, cheaply made, of poor quality fabric (not what was shown in photos), and they were in doll sizes! I couldn't put my arm in and I ordered JACKETS in the largest size! It has been months. Paypal has not yet come to a decision about this. BTW, you can see obviously fake positive reviews online by people not accustomed to English vernacular and grammar. Don't fall for it.

Date of experience: February 6, 2016
California
1 review
17 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Share Review
Report Review

I paid for a product around January 16th 2016. Still processing. I was told by email that this was because of the Chinese new year, well this company had plenty of time to get my order together before the Chinese new year. I have a feeling that if my order does arrive, my XL will fit like a size 2. That's how shady this company is. And their check out cart is easily manipulated so that your 1 item is changed to 2 items. So you change the quantity back to 1 item, the cart will not show this change - it will still charge you for two items! Buyer beware! This site should be illegal.

Date of experience: February 5, 2016
AE
1 review
16 helpful votes
Follow Pennington F.
Unfollow Pennington F.
Share Review
Report Review

The picture online did not look at all like what came in the mail... the fabric was cheap, loose threads everywhere and it was too small. It also came about a month later than it was supposed to, and I didn't realize when I ordered that it was coming from China. Probably sewn by some poor child worker in a sweat shop which is why their prices are so cheap. I will never do business with them again

Date of experience: February 5, 2016
Illinois
2 reviews
13 helpful votes
Follow Susanna n.
Unfollow Susanna n.
Share Review
Report Review

Be aware
February 5, 2016

The quality is the worst. I got a short and long sleeve. I got extra thread all over the clothing. I did not receive one of the sweaters yet I did not get my money back. I got defective items and they have not been helpful to get my money back. The number is a foreign number. I don't know how to get my money back. I don't recommend this awful company.

Date of experience: February 5, 2016
GB
1 review
0 helpful votes
Follow Agatha G.
Unfollow Agatha G.
Share Review
Report Review

Brilliant
February 5, 2016

I ordered 9 items and 7 fitted me perfect but I had to contact customer service and the response was polite and cautious. I had to contact the seller as I needed to return 2 of the items. The customer service was great and the communication between me and fashion Mia was excellent. Most importantly their response was swift and professional. I would definitely use this site again. This is my personal experience.

Date of experience: February 5, 2016
Nigeria
1 review
21 helpful votes
Follow Yetunde O.
Unfollow Yetunde O.
Share Review
Report Review

Very horrible experience
February 5, 2016

I wish i had gone through the review before placing my order. Everything i ordered were all piece of rubbish. None of them look like what's in the picture on their site. The clothes were so small and not fitting at all, also of a very low quality... so sad! It even took them forever to get it delivered. I don't ever want to believe that these clothes were made in the USA, infact Abba made from Nigeria better pass this one. Low quality material, poor finishing et al. I will never ever buy anything from fashionmia again and if you do not believe my story you can also purchase from them as 'Experience they say is the best teacher'. Fashionmia you need to step up your game and be truthful, do not give misleading pictures... i'm not impressed.

Date of experience: February 5, 2016
Texas
1 review
16 helpful votes
Follow Jessi K.
Unfollow Jessi K.
Share Review
Report Review

Worse place ever
February 5, 2016

They are horrible people, they take your money and don't send the Merchandise and refuse to answer emails or give money back... The site should be shut down!

Date of experience: February 5, 2016
Ohio
1 review
13 helpful votes
Follow maria h.
Unfollow maria h.
Share Review
Report Review

I never got my order
February 5, 2016

Terrible customer service, tpoker money put of my account but I never received any kind of confirmation or anything. Very disappointed

Date of experience: February 5, 2016
California
1 review
2 helpful votes
Follow Allison P.
Unfollow Allison P.
Share Review
Report Review

Great customer service!
February 5, 2016

I ordered a cute dress from Fashionmia and it was true to the website. I ordered two sizes larger, thinking that it would be too small, coming from China, but when it arrived, it was in fact two sizes larger. Their customer service was very accommodating and helpful, m and sent me a discount coupon to order the correct size. I just ordered a coat from the website, and can't wait to wear it!

Date of experience: February 5, 2016
GB
1 review
2 helpful votes
Follow Jo S.
Unfollow Jo S.
Share Review
Report Review

Great Customer service
February 5, 2016

I ordered a vintage style skater dress from Fashionmia after seeing an ad. The dress was delivered very quickly considering that it came from China (8 days). The garment was a fashionable cut and attractive but unfortunately it was too small for me. The quality was good particularly considering its price. I contacted customer services to arrange a replacement. My emails and queries were responded to very promptly.

Date of experience: February 5, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China