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The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
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I ordered 5 women jackets. I got them in the time frame. They are really very nice and very good material. I am very happy with this site and want to order more!
I have been very Happy with the Quality of Product, the Price of items is terrific! I will continue to shop at Fashion Mia. If ever any concern, there is always communication back to clarify.
Unique clothing and great customer service. You will actually hear back from their customer service if you have a question. In my experience I would order a size up from measurement guide.
Never recieved my order. They charged 30.00 dollars more than my order, now I need to dispute order this sucks!
This site has awesome prices as well as great customer service. They are willing to help you get what you need answered in a timely fashion. Love the clothes and would reccomend even if out of country!
Warning... To all consumer this company is the biggest scam for online shopping, their clothing is scrap clothes, $#*! materials, you buy one size you receive a way different size, they take your money and say products are out of stock, they don't send all your product at once, they send it in parts, they don't refund, and they don't send all your order, don't fall for what they have advertised, don't buy from them anything at all...
"I just wanted to say that their customer service was awesome. They respond promptly and even though their sizes run small they offer to make good if your unsatisfied. I'm very happy and would buy again from them and would recommend them, just go 2 sizes bigger and you'll love it. I have confidence with payment and their prompt delivery. Thank you for making fashion affordable."
I like the look of the items purchased and even though they were a bit too small and wrong color was sent, glad to say Customer Service is working with me in correcting the issue.
Trying to order a product from this site has been my worst online experience EVER. I tried to be patient and give them multiple opportunities to make it right, and they have only delivered empty promises. They were quick to process my payment, but 6 weeks later I have not received anything and am now awaiting a refund. I have had to follow up on everything, despite service reps promising to see this order through. I would never recommend this site to anyone.
If it looks too good to be true, it probably is. I can't believe I fell for the scam. I am out $115 and they only sent 2 of the 4 items and those items were seriously defective. To say the clothes are unwearable doesn't cover it. They were very, very, cheaply made, of poor quality fabric (not what was shown in photos), and they were in doll sizes! I couldn't put my arm in and I ordered JACKETS in the largest size! It has been months. Paypal has not yet come to a decision about this. BTW, you can see obviously fake positive reviews online by people not accustomed to English vernacular and grammar. Don't fall for it.
I paid for a product around January 16th 2016. Still processing. I was told by email that this was because of the Chinese new year, well this company had plenty of time to get my order together before the Chinese new year. I have a feeling that if my order does arrive, my XL will fit like a size 2. That's how shady this company is. And their check out cart is easily manipulated so that your 1 item is changed to 2 items. So you change the quantity back to 1 item, the cart will not show this change - it will still charge you for two items! Buyer beware! This site should be illegal.
The picture online did not look at all like what came in the mail... the fabric was cheap, loose threads everywhere and it was too small. It also came about a month later than it was supposed to, and I didn't realize when I ordered that it was coming from China. Probably sewn by some poor child worker in a sweat shop which is why their prices are so cheap. I will never do business with them again
The quality is the worst. I got a short and long sleeve. I got extra thread all over the clothing. I did not receive one of the sweaters yet I did not get my money back. I got defective items and they have not been helpful to get my money back. The number is a foreign number. I don't know how to get my money back. I don't recommend this awful company.
I ordered 9 items and 7 fitted me perfect but I had to contact customer service and the response was polite and cautious. I had to contact the seller as I needed to return 2 of the items. The customer service was great and the communication between me and fashion Mia was excellent. Most importantly their response was swift and professional. I would definitely use this site again. This is my personal experience.
I wish i had gone through the review before placing my order. Everything i ordered were all piece of rubbish. None of them look like what's in the picture on their site. The clothes were so small and not fitting at all, also of a very low quality... so sad! It even took them forever to get it delivered. I don't ever want to believe that these clothes were made in the USA, infact Abba made from Nigeria better pass this one. Low quality material, poor finishing et al. I will never ever buy anything from fashionmia again and if you do not believe my story you can also purchase from them as 'Experience they say is the best teacher'. Fashionmia you need to step up your game and be truthful, do not give misleading pictures... i'm not impressed.
They are horrible people, they take your money and don't send the Merchandise and refuse to answer emails or give money back... The site should be shut down!
Terrible customer service, tpoker money put of my account but I never received any kind of confirmation or anything. Very disappointed
I ordered a cute dress from Fashionmia and it was true to the website. I ordered two sizes larger, thinking that it would be too small, coming from China, but when it arrived, it was in fact two sizes larger. Their customer service was very accommodating and helpful, m and sent me a discount coupon to order the correct size. I just ordered a coat from the website, and can't wait to wear it!
I ordered a vintage style skater dress from Fashionmia after seeing an ad. The dress was delivered very quickly considering that it came from China (8 days). The garment was a fashionable cut and attractive but unfortunately it was too small for me. The quality was good particularly considering its price. I contacted customer services to arrange a replacement. My emails and queries were responded to very promptly.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...

