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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Canada
1 review
7 helpful votes
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Horrible fashionmia
February 11, 2016

The dress completely different than what I saw, in the picture it's looks like a long elegant dress, I received a short very short dress, I tried to contact them through Facebook and I sent a picture of the dress I received they told me it looked nice and they where playing with me, and they block me so I can't warn other people. I'm so disappointed

Date of experience: February 10, 2016
Minnesota
2 reviews
24 helpful votes
Follow Alexandra D.
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I had three dresses shipped to me, and I can't believe how horrible they all turned out. The stitching is way off, and every complaint I've emailed has never been responded to. I even tried CALLING. I wasted five bucks to call out of country just to get back at these people and this is an INVALID NUMBER. I'm planning on actually filing something against these people because this is ridiculous. They charged me 23 additional dollars for shipment. My total that I wasted was 59.49, do the math and tell me if its reasonable to pay nearly 25 dollars for a mere shipment.

Date of experience: February 10, 2016
Texas
1 review
4 helpful votes
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Unreliable and cheap
February 10, 2016

I usually don't do reviews, but I really felt the need for this one. First off, I ordered about five items from this website, amazed at the low prices. They took about two months to actually arrive and when they did, I'll put it simply as: the wait was not worth it. The clothing I received was horribly stitched and lined, the quality of the fabric was terrible, and all articles of clothing had little strings hanging from every which way. Needless to say, everything ran about 3 sizes smaller than what it was promoted as. This is in no way a credible sight. 9/10 if it seems too good to be true, you're probably right. Steer clear from these kinds of websites!

Date of experience: February 10, 2016
Australia
1 review
8 helpful votes
Follow Elfriede S.
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I bought a long pink 'evening dress' with black lace, which looked beautiful on the website. When it finally arrived after weeks of waiting I thought the package was very light for a long dress... I was shocked when I opened it, the fabric is so flimsy and looks like a lining fabric. The stitching is terrible, it has no label, is much too small, not even a hem just overlocked. Threads hanging off everywhere, totally unwearable. Why those people are still in business I do not know. I hope this helps anyone considering purchasing anything from them.

Date of experience: February 10, 2016
Canada
2 reviews
11 helpful votes
Follow Jiji N.
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This website has jumped at me through Facebook. I'm always suspicious about such websites that have no specific company or person behind the business but after very long hesitation, I got sold by stylish cuts and cool-looking fabrics. It's been 7 weeks past payment and I'm still expecting one more dress from my order but what I've received so far is just such a huge disappointment and I can't help myself thinking I should have known! It's probably sewn by poor underage workers in terrible conditions and the material of three dresses I have gotten so far is so super plastic-y and such low quality! The "original" pricing they put next to the dresses making you feel like you are buying a great deal is a scam! It's shameful asking even the discounted price for such rugs. The sizing is extremely off as well. I'm usually size M, sometimes fit into S, occasionally have to buy size L but after vigorous measurement, I went for XL, just to be on a safe side. It's still too small, I can't close a zipper with two dresses! Seriously, don't waste your money, avoid a bitter feeling of being scammed and don't support terrible working practices in China!

Date of experience: February 10, 2016
Canada
1 review
12 helpful votes
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What a JOKE! Don't ORDER!
February 10, 2016

False advertising - photos and prices! Clothing is so low quality it should be used as cleaning rags. Thought it was too good a deal but did a small order anyway. Total scam do not order.

Date of experience: February 10, 2016
Canada
1 review
8 helpful votes
Follow Dianne J.
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Need the rest of my order
February 10, 2016

I ordered 17 items and only got 12 items, I am not satisfied with my purchase at all. I have reached out to Fashion Mia to let them know. No one responded to my email. I need to know when the rest of my item will be shipped? I just need someone to respond to me please let me know if there a special email address I should be sending this question to.

Date of experience: February 10, 2016
Australia
1 review
9 helpful votes
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Most disappointed
February 10, 2016

Bought 5 dresses thinking they're genuine sales, but after6 weeks of waiting received my dresses. Extremely poor quality. The fabric cheap as, the sizing extremely small. Should shut the site.

Date of experience: February 10, 2016
Florida
1 review
10 helpful votes
Follow Tebogo M.
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P this order in November 2015 but majority of the goods were dispatched on January 22 2016. I received these today February 9,2016, almost 3 months later. The items are of very bad quality and the sewing is not completed and not neat and the designs are not the same as what was ordered includIng one items came in a different color.

Date of experience: February 9, 2016
New Jersey
1 review
5 helpful votes
Follow Elonda y.
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I order a dress it came a little small re order another dress and have not gotten it yet but they sure got the money just hope I get my dress before February 20th

Date of experience: February 9, 2016
North Carolina
1 review
11 helpful votes
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DISAPPOINTED
February 9, 2016

No words can express how I feel right now. Fashion Mia should close their doors. I did read the reviews but decided to take a chance anyway. I placed my order on Jan 18th... After going back and forth via email complaining, 2 of the 3 items arrived today. I ordered 2 sizes up and I still can't wear the clothes. I basically gave $55.00 to a company that has NO integrity. Please don't waste your time ordering from this site... YOU WILL BE DISAPPOINTED!

Date of experience: February 9, 2016
Illinois
1 review
2 helpful votes
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Customer service
February 9, 2016

Bought a dress that was too small wanted to return it but since I live in America the shipping is a little much so they offered me two coupons so I can try to buy the same dress but in the right size which I thought was very nice

Date of experience: February 9, 2016
Colorado
3 reviews
9 helpful votes
Follow Kenneth V.
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Fashionmia will send you either something of really poor quality or the wrong size, and then try to make you pay for it. Emails to support take a very long time to get a response, and I think they do this to try to drag out the time you have to file a chargeback/dispute with your credit card company. Give them once chance to refund or replace on their dime, and if they say no, charge back right away. Don't play their stalling game. Don't accept their discounts on a future order. They want you to play along so that your time limit to file a chargeback with your credit card will run out. Again, DON'T wait, don't play their game. Charge back ASAP.

Date of experience: February 9, 2016
Oregon
1 review
1 helpful vote
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I ordered 9 or 10 items and only got 4. The rest where out of stock, although at the time of my purchase it said "item available" or on others it said "In Stock". I Got charged for all the items and only got 4. But Costumer service has been very good about helping me figure this out and are returning my money back according to Grace who has been communicating with me figuring this out. Hopefully I will be receiving the money back here soon. But the other items that I did receive they are not bad pretty nice. Similar to ROSS style but good in its own way.

Date of experience: February 8, 2016
New York
1 review
9 helpful votes
Follow M M.
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I've been waiting for refund for more than 2 month, which was told to be done 5-10 days. I remind them, then each time, they lying, like wait for 5 more days(1/5/2016), it was proceed, will check and will get back to you soon(1/30/2016), and never refund or no reply until I remind them. I think they are just waiting that I forget. One of item was totally looks different from picture, horrible quality. I just regret that I did shop here. I wish no-one will face same trouble like mine.

Date of experience: February 8, 2016
New York
1 review
7 helpful votes
Follow Ruth G.
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Ok, so I jus received my order of 4 shirts that I was so excited to wear. 2/4 are so small and really weirdly sowed. Very poor quality of fabric/material. There are literally strings hanging off the shirt lol. Oh Goodness Im just not happy with what I received. I thought it would be a good buy but actually it came out to be expensive since I won't be wearing 2/4 shirts. The other "okay shirts" are just that OKAY. So I'll be giving the shirts I won't wear away. Never again will I order from this place of deceitful cheap crap. :)

Date of experience: February 8, 2016
Texas
1 review
10 helpful votes
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Terrible, Terrible, Terrible! 1 month later... still waiting on the "rest" of my order! The clothes that did come in are terrible quality! Beware!
The customer service rep, Catherine who's been emailing me, said they've been "out of the office" for Chinese New Year... that wasn't mentioned when I ordered... nor did they say my order was on "back order" or would arrive in multiple shipments.
Disappointed!

Can I rate a -1?

Date of experience: February 8, 2016
Alabama
1 review
1 helpful vote
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Great Customer Service
February 8, 2016

Great customer service, very responsive, will answer any questions that you may have for them. The quality of the item we purchased was as expected but found that the sizes run smaller than we had expected. I would recommend ordering 1 size larger. We have found that if you are unsatisfied they will do whatever it takes to satisfy you. I would order from Fashionmia.com again in the future.

Date of experience: February 8, 2016
Mississippi
1 review
1 helpful vote
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Great customer service
February 8, 2016

Great customer service will answer any questions that you may have for them. If Unsatisfied they will do whatever it takes to satisfy you. Thank for making me happy.

Date of experience: February 8, 2016
Canada
3 reviews
8 helpful votes
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I ordered several item from fashion Mia on Black Friday and have only received a few of them and they came one item at a time. Where are the rest of my items?

Date of experience: February 7, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China