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Never book with "FareShop". It's a scam. I found a cheap flight that didn't include a carry-on, so I called FareShop to add one. They "upgraded" my ticket and charged me an extra $300, but they never made the change in the airline's system. They kept the money and now I have to pay $200 each way just to bring a small carry-on bag. It's completely ridiculous. Terrible service — total scammers who steal people's money.
Fareshope is misleading and untrustworthy. I was trying to contact KLM and ended up speaking with them by mistake, thinking it was official customer support. They told me I had to pay 120 USD to get a refund. When they sent me the link I saw fareshope so I realized it was not the official customer service of KLM. I When I later spoke to KLM, they confirmed that Fareshope has no connection with them and my ticket was not refundable. This company pretends to act as the airline and tries to charge fake cancellation fees. Be very careful – do not trust them. It is a classic bait and switch.
I had a horrible experience with Fareshope, and I really want to warn others before they make the same mistake I did. Here's what happened: Booking Issues: I booked a flight on December 28th, but I never received a confirmation email. Despite being charged immediately on my credit card, I was left in the dark about my ticket. Ticket Canceled and Price Raised: Out of nowhere, they canceled my ticket and then tried to raise the price for a new ticket when I called them. They didn't even send me a new confirmation email after rebooking. Lack of Communication: The day before my flight, I still hadn't received any ticket information, so I called them. They said they couldn't honor the original price and tried to charge me more. Poor Customer Service: When I refused to pay the higher price, the customer service team became rude, insulting me and telling me to wait 72 hours for a refund. It took 5 days to get a refund, and I ended up receiving less money than I paid. There was zero communication from them the entire time. Please DO NOT book with Fareshope. Their customer service is terrible, they have hidden fees, and they don't stand by their prices. I'm still dealing with the aftermath of this, and I really don't want anyone else to go through the same nightmare.
I had a horrible experience with Fareshope, and I really want to warn others before they make the same mistake I did. Here's what happened:
Booking Issues: I booked a flight on December 28th, but I never received a confirmation email. Despite being charged immediately on my credit card, I was left in the dark about my ticket.
Ticket Canceled and Price Raised: Out of nowhere, they canceled my ticket and then tried to raise the price for a new ticket when I called them. They didn't even send me a new confirmation email after rebooking.
Lack of Communication: The day before my flight, I still hadn't received any ticket information, so I called them. They said they couldn't honor the original price and tried to charge me more.
Poor Customer Service: When I refused to pay the higher price, the customer service team became rude, insulting me and telling me to wait 72 hours for a refund. It took 5 days to get a refund, and I ended up receiving less money than I paid. There was zero communication from them the entire time.
Please DO NOT book with Fareshope. Their customer service is terrible, they have hidden fees, and they don't stand by their prices. I'm still dealing with the aftermath of this, and I really don't want anyone else to go through the same nightmare.
Never book with "FareShop". It's a scam. I found a cheap flight that didn't include a carry-on, so I called FareShop to add one. They "upgraded" my ticket and charged me an extra $300, but they never made the change in the airline's system. They kept the money and now I have to pay $200 each way just to bring a small carry-on bag. It's completely ridiculous. Terrible service — total scammers who steal people's money.
Fareshope is misleading and untrustworthy. I was trying to contact KLM and ended up speaking with them by mistake, thinking it was official customer support. They told me I had to pay 120 USD to get a refund. When they sent me the link I saw fareshope so I realized it was not the official customer service of KLM. I When I later spoke to KLM, they confirmed that Fareshope has no connection with them and my ticket was not refundable. This company pretends to act as the airline and tries to charge fake cancellation fees. Be very careful – do not trust them. It is a classic bait and switch.
I found a flight from Montreal to Miami listed for $350 CAD on this website and purchased two tickets using my credit card. Right after completing the purchase, I received an email asking me to call their support line to confirm. When I called, I was told that the fare I booked was "no longer available" and that I would need to pay an additional $250 per ticket—otherwise, the original $350 per ticket would not be refunded. This is a blatant bait-and-switch tactic and a complete scam. The price they advertise is clearly just a hook to get your money and then force you into paying more under pressure. Thankfully, as I was being transferred from one scammer to another, my husband contacted Visa and had them block the transaction. Visa has now officially flagged this company as fraudulent. I intend to file a formal complaint with the appropriate consumer protection agencies. Avoid this site at all costs.
The platform showed me a price after I filled out my information. They called me trying to change the price because they couldn't keep it. They then told me if I canceled, I'd have to pay a penalty. So, in my opinion, it's a scam.
Stolen 500 dollars from my account
Wasted my time for 3 hours
Lied to me 4 times
And they ruined my flight and canceled it after they received the payment
I book flight online Canada fareshope.com June 24/2024 to go to Colombia prices posted $413 can dollars on the website then I did get reservation number I am waiting to get email confirmation and electronic E- ticket not received then call customer service they don't answer your phone. Then I know this is scam on jun 25/2024 early morning got call from the agent called from Canada fareshope.com he said that the price will be $1009 can dollars I told him that wasn't the price when I booked.
That was false advertisement please don't book your flight with the company they westing your time are scammers.
Castmer service will answers your phone call before you book the flight after you book you called no one answered because they got your cradit cared information address and your name and phone number and so on pic attached what was in the website pric please don't trust them.
Buen apoyo, excelente servicio por parte de Thiago Sánchez me ayudó con toda la información de mi viaje
These are their alias company names:
FlyCheapestOnline.com
TheTravelMakers.us
PCM Travels US LLC
The Fare Masters
Adjectives to describe our experience: scam, analog, incompetent, infuriating, liars.
On January 7,2024, my husband found a flight deal that looked like it was directly with the airline. It wasn't until PCM called him back on January 9 to inform him that the flights were "canceled" that he became aware that it was a travel agency. They had found "new flights" that were going to be an additional couple hundred dollars per ticket. He called them back yesterday because we still haven't gotten our tickets. It's been two months. He was told that the airline had canceled them. Why weren't we called back immediately or refunded the $5k? Good question?! They asked for more time to see if they could fix it - three times! The could get three tickets, but not five, because they had to CALL the airlines. Are they analog? Are they somewhere that doesn't have reliable internet?
He had to tell them 15 times, "No, I'm not giving you more time. I want my money back." FIFTEEN TIMES! Really?! Then he was told that to get a fast refund by tomorrow it would cost $100/ticket or it would take 2-3 weeks.
Dear company, if you choose to respond, I do NOT want an automated response about how sorry you are. It shouldn't have taken 15 times for the agent to finally relent to a refund. You said you couldn't get the same flights as we had which is a BOLD FACE LIE. We were able to book the exact same tickets, same airlines, same time, and all five on our own. We should get the ticket costs refunded, which are now $6,899.75 due to your incompetence, with NO ADDITIONAL FEES and it shouldn't take 2-3 weeks.
I bought plane tickets with them which were very affordable but I didn't receive my confirmation. When I contacted them, the price of the tickets was over $1,000 more than the $550 I had originally paid. And the agent told me I was going to lose the 550 if I didn't buy the upgrade with them.
I assume they give out actual tickets here and there. Probably using previous clients credit cards that they have defrauded. They linked my credit card to the two airlines where they bought my original tickets. Turns out it is extremely easy to detect fraud when you buy tickets for some random passenger...
These were the airlines where they bought my tickets ~16 hours before my travel after giving me the run around for days and refusing a refund. I was forced to book elsewhere.
Fareshope is straight up fraudulent and illegal.
Please don't fall for it, or if you have, cancel your credit card or check for linked accounts. Check your transactions folks.
I booked my vacation with fair shop in February I continued to ask for a breakdown of his fees since I received a breakdown from Delta airlines and there was a $200 discrepancy Vaien My agent would not respond after I sent him a copy of Delta's breakdown he text a week later saying that there were additional fees that they do not make any commission on tickets so I continue to request why there was a $200 discrepancy we are leaving tomorrow and no response yet
The worst airline company just you will lose your money because they will give you the ticket that the company have had.even you choose your own time before you signed the terms. I have A bad experience with this company. I booked with them and we agreed about a specific time then when issue my ticket they gave me a different from the time i chose the first time. I spoke with them, they told me: "that what we found". I tried to reschedule in the first time because I missed my flight, that cause the bad time they gave me, I called them::they told me we can not help you only if you want pay another ticket". After a while they called me and they offered to give me another ticket when I decided to book they told me you need to pay 3500 more than the first ticket that cost $1960 like I will book in the business or first class when I ask another agency they give me tickets for 2800 which the difference is more than $2500 which is fraud. Please don't book with this scam company because in the first they will do their best to caught you till you pay then they will say sorry we can help you talk to you airline flight. Shamed of you
Please run!
I booked a refundable ticket from JFK to Malawi( Africa) with Adonis in October to travel in December. He sent me an electronic ticket after a few days.
I called the airline to confirm the flight, only to be told that the agent did not yet pay the ticket. I kept calling fareshoppe for them to issue the ticket, but they assured me the ticket was already paid for.
A week before travel, I called United Airlines again to check, and they told me the agent hadn't paid for the ticket yet and there were 2 seats left on that flight.
I kept calling fareshoppe, and at this point, I couldn't get hold of Adonis or his supervisor Hector.
A few days before travel, Hector called me and left a voicemail ( which I still have) saying he didn't understand why I kept calling the airline, but he was happy to issue a refund if that's the route I wanted to take.
I texted Adonis, saying I needed the refund and would book the ticket directly with the airline.
A month later no refund. I reported it to my bank, and fareshoppe refused to return the money.
I have called and emailed adonis, and hector does not respond anymore.
And when you call their customer service number, everyone that works there says they are not here, but they will give you a call tomorrow. And they don't call.
So at this point, they still haven't returned my $1980.24.
I don't think it's a legitimate travel agency, so please save your safe some peace and don't deal with them.
Attorney General and BBB should investigate them soon before they get out of control.
Don't loose money. Never book a ticket with them. If you book a ticket they send an email saying "Your Online Flight Request Details" and they provide some phone number for a call. If you call them, they will say that flight no longer available and they offer different flights with un reasonable prices.
Querida Fabiola,
Nos alegra que haya tenido una gran experiencia con nosotros y que podamos ayudarle.
Gracias por ser nuestro cliente.
Saludos
Team Fareshope