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The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to persistent issues with account management and customer service. Many users report difficulties in accessing their accounts, delayed withdrawals, and a lack of effective support when problems arise. Customers frequently express feelings of being treated unfairly, with claims of unaddressed complaints and inadequate promotional offerings. While some users appreciate the app's functionality, the overwhelming sentiment reflects frustration over perceived systemic faults and a lack of accountability, prompting many to recommend alternative platforms.
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In September of 2022 I opened a Fanduel account and deposited $300. I made 3 wagers and then my account was suspended without explanation and my funds are still in limbo. Back then I was directed to send in a plethora of information that I had no idea of how to process and repeated attempts to reach Fanduel were futile. I'm 82 years of age, am not computer savvy, my attempts to contact Fanduel in person have been a waste of time and Fanduel has all of this frustration on file. All I want is to be contacted, close my account and have my money returned. This should be a simple process. Jack Wilton.
Slow as molasses in January to return your winnings...they keep you $$as long as they can so they can keep drawing interest on YOUR MONEY...let me say this about Fan Dual...IT SUCKS!
You guys take and take and take! I spent over $2,000 in a week and you guys send me a crumb back. And that crumb is already programmed to lose. You guys are scam artists! Stop being so greedy! You don't even make it fun anymore! I'm done with your bull$#*! site!
Slot play very unfair.kicked me off slot just prior to the slot RTP. Would have came back to me and have proof of screen recording of it.not once several times.un fair will upload the rest of videos
My account was suspended 2 weeks ago. I've had no explanation from Fanduel l. They owe me money. And won't even let me log in because my account is suspended. People trust me go with a legitimate company like caesars not a nickle and dime company that's owned by tvg and I don't even want to get started on them
Hello. I take it no reply means that fanduel has no intentions on making this whole.so with that conclusion let me tell you my intentions and I hope you forward this to your supervisors.i have a social media fan base that just reached 18.5 million followers with a click of a button I promise you when they spread the review I am going to leave about your dishonest practices it will trickle down and it won't be good. Let me be clear the amount of money that I was cheated out of is penny's it don't mean nothing to me so it kinda starts like this 18.5 mill will reach estimated 30 mill. 30 will reach 45 mill and so on and on. And I will make this happen every weak. O ya if your company believes that negative advertisement is better then no advertisement and that it is free well there wrong when it comes to gaming go ahead look up the stats. Ps I love America I can spread my opinion to the whole world I love it And by no means is this malicious I will simply state facts This is not a rant It's not about the money It's my review and my opinion thank you have a nice day
Every year for either the Kentucky Derby or the Breeders Cup, FanDuels NJBets site does not work properly. Cant place wagers, see results of watch races on line. Whats up with that? What are your plans for 2024?
Played First Person Craps for a few then tried to cash out but wouldn't let me take full amount. Only could get half, had to do remaining in a refund. And haven't received it yet, going on 2 wks. They claim they sent $ to account but its not in my transactions. Will delete app and warn others to stay away. Gaming experience is very suspicious as well.
Can't make withdrawals 1/2 hour in line to chat then got logged out. No amount stated about eligibility of funds for withdrawals.
DONT deposit more than 25$ after your initial deposit it's just another game site
Do not sign up for this site no matter how much free money they give. Total scam. They will take your money and made up rules to steal if
Do not bother using this site as they create there own rules and steal your money. I had 1000 in my account and they locked it because I logged in on a friends device
They basically stole my money. I cannot access my account.41 characters left to make this review helpful enough to submit...
FANDEUL IS THEE BIGGEST CROOKED APP EVERRRRRRRR. At certain times it will not let u cash out when u want 2. It locks u in. Which it's my $ I should be able to cashout when I want. They have stolen plenty that way off of me.
Horrible customer service. Won't respond in timely manner. Asked to close account and refund my balance. Haven't heard anything! STAY AWAY!
It take 10 days to withdraw money from your account but less than a day to take it out of your banking account. Will be moving on to another betting site
So I just started betting but this is complete BS. I bet Justin Herbert for an "anytime" touchdown last night and lost the bet after he threw a TD. To me an "anytime" touchdown is any TD that goes in his stat line and Fanduel told me "no he had to catch or run a touchdown" which was not clearly defined in the bet. Safe to say I won't use fanduel anymore.
You guys stole our money. Disqualified and you take all bets? You rat bums. There wasn't even a bet for disqualification you scum of the earth low lives
When this site originally launched, bonuses appeared and paid out well. These days, you're rare to see bonuses, and when you do, you might only receive payouts of $20. They reply quickly when you voice your issues, ensuring fair gaming. I sit here reading about all the beautiful winners and how wonderful life is in "Lala Land," but the truth is that those are employees who are being paid to post reviews, and when good people who spend their own money speak out, they are being silenced. We have to believe them when they lie and ensure fair play, so I can't wait for the day when the dishonest machine is exposed for manipulating the odds in the house's advantage.#greed #fandualssucks #dishonest
I was a new user to fanduel.
1st they put me thru he'll to get verified.
2nd they told me on 2 occasions to wait until 72 hrs to recieve my new user $200 bonus. From Oct. 6th until 0ct. 13 today and I still haven't recieved it.I also have screen shot of customer service saying they will honor. I don't trust them and iwill update you to see if they will honor their promos!
I have consistently deposited and made withdrawals out of my Fan Duel Sportsbook successfully until 2 weeks ago when I received a back to back emails from Fan Duel Fantasy (I do not play Fantasy) that I deposited $200.and $800. Into Fan Duel account out of my Bank account which I had never AUTHORIZED right away I tried getting into my Fan Duel account and it would not allow me I immediately contacted my Bank and they were successfully stopped the transaction I also immediately contacted the Fan Duel support team I followed the instructions on emailed documents that they needed from me and I am still getting no where not only that I received a email that a withdrawal was made out of my Fan Duel account (all the remaining balance) this happened after the Fan Duel team responded that they had to close my Fan Duel account because of Suspicious issues Also the communication is very unreliable I am VERY DISAPPOINTED with this Fan Duel Sports Site!
USER BEWARE. Dont use these guyS. Wont allow you to reverse money you have put into you account. Not user friendly at all.
Answer: Its a legit company but they dont pay out so save your $$$
Answer: First don't complain to the chat customer service... Not too the point that you kids then of y out you'll get kicked off the platforms and never get your money First did you win it or do you want your deposit back? What the situation that you have?
Answer: Obviously from someone who didn't like me because they suck
Answer: It's virtually impossible it's a deliberate attempt to frustrate people with legitimate concerns from getting redress for their issues and getting their money!
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