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FanDuel

1.4

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FanDuel Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to persistent issues with account management and customer service. Many users report difficulties in accessing their accounts, delayed withdrawals, and a lack of effective support when problems arise. Customers frequently express feelings of being treated unfairly, with claims of unaddressed complaints and inadequate promotional offerings. While some users appreciate the app's functionality, the overwhelming sentiment reflects frustration over perceived systemic faults and a lack of accountability, prompting many to recommend alternative platforms.

This summary is generated by AI, based on text from customer reviews

service
266
value
244
shipping
131
returns
155
quality
217

We monitor reviews for authenticity

New Jersey
1 review
1 helpful vote
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UNSATISFIED
February 23, 2023

FANDUEL IS BY FAR THE WORST SITE I HAVE EVER INVOLVED WITH I JOINED THE SITE PLACED MY FIRST BET THEY TOOK MY MONEY AND SUSPENDED MY ACCOUNT FORCED ME TO VERIFY WHO I WAS AND AFTER I DID I NEVER GOT MY MONEY NOR DID I GAIN ACCESS INTO MY ACCOUNT IT HAS BEEN A VERY LONG WEEKS SOMETHING HAS TO BE DONE BECAUSE AT THIS POINT YOU OWE ME ABOUT 300 DOLLARS… THESE MULTI MILLION DOLLAR COMPANIES THRIVE OFF OF THINGS LIKE THIS THEY DO NOT CARE THAT THE CUSTOMERS SERVICE IS POOR THEY ARE NOT THERE TO ACTUALLY HELP YOU IT IS ALL A FACADE THEY ONLY WANT YOUR MONEY AND TO GIVE YOU A HARD TIME WHEN ITS TIME TO RETURN YOUR MONEY… CUSTOMER SERVICE IS A WASTE SO DON'T EVEN BOTHER APPARENTLY THEY DO NOT KNOW ANYTHING AND CAN NOT HELP YOU RESOLVE THE ISSUE GUARD YOUR WALLETS AMERICA THE SCAM GAME IS ON AND THEY ARE ABOUT TO TAKE YOU UP TOP AND ACT SO CONFUSED AS IF THEY DO NOT KNOW OR UNDERSTAND WHY OR WHAT HAS HAPPENED…… SAD INDUSTRY OF CORPORATE GREED

Date of experience: February 23, 2023
Illinois
1 review
1 helpful vote
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Wasn't sure if there were even bonus games on their slots cause they never came up. Never remember losing streaks that even come close to the ones on FanDuel. It should be against the law

Date of experience: February 15, 2023
Canada
1 review
1 helpful vote
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Rediculous
February 15, 2023

Stll waiting for 150 dollars, they say it was declined and yet paydirectnow says it was deposited.submitted documents to fanduel, have not heard back

Date of experience: February 15, 2023
Illinois
1 review
1 helpful vote
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Ripp off niggs bro.
February 14, 2023

Don't get this app they will take all your money and leave you broke! They have no shame on taking your money. DON'T GET THIS APP! I seriously don't recommend this app.

Date of experience: February 13, 2023
Canada
1 review
3 helpful votes
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Fanduels customer service is definitely by the far the worst. They do not know how to communicate with customers. They took $200 dollars out of my bank account without my consent. A whole bunch of thieves. Here I am trying to get the money back but all I get is the runaround from different departments. Scumbags. I wish the President of Fanduel gets to see this $#*! and respond to people's bad reviews about them.

Date of experience: February 13, 2023
Pennsylvania
1 review
2 helpful votes
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Misleading
February 13, 2023

Extremely misleading. Because of that the consumer is already at a disadvantage. Wouldn't suggest using this company for Sportsbook betting.

Date of experience: February 13, 2023
Rhode Island
1 review
1 helpful vote
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What a joke of a company
February 10, 2023

The casino is a scam! It only is set to pay out 10%. So every hundred you spend. You'll win a 10 dollar bonus. Don't waste your money and don't expect to get anything in return. There customer service is a joke. Fan duel is evil. Save your money

Date of experience: February 10, 2023
New York
1 review
1 helpful vote
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On top of the Sportsbook, The Casino Is actually the worst thing this App Has Added.
Complete Scam! I Repeat Complete Scam!
You might get lucky once! Does not depend on skill.

Date of experience: February 9, 2023
Pennsylvania
1 review
1 helpful vote
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Not responsible
February 9, 2023

They're not responsible with issues with they're all mobile casino and you talk to people do the chat support and they give you attitude and just push you off and nothing ever get solved

Date of experience: February 9, 2023
Pennsylvania
1 review
3 helpful votes
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Smh FanDuel do be in Some ish
February 9, 2023

U tell me what's with this pic FanDuel marked one of my parlay picks as a lost preventing me from cashing out beware and pay attention to your bet slips even tho my slip lost it's the principle smh

Date of experience: February 9, 2023
California
1 review
2 helpful votes
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Bonus not paid
February 6, 2023

I referred a friend and we both never got our bonuses even after her $10 bet was settled. Seems like their promotions are complete bull$#*!.

Date of experience: February 6, 2023
Michigan
1 review
0 helpful votes
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Ugh
February 4, 2023

Sportsbook ok, casino SUX! U will definitely lose all you put it. I learned the hard way. Play at your own risk.

Date of experience: February 3, 2023
New Jersey
1 review
1 helpful vote
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No Sweat Bets
February 1, 2023

Fanduel "forgets" sometimes to provide a free bet when you lose a No Sweat Bet. Ganduel Support was of no help. I closed my account.

Date of experience: February 1, 2023
Ohio
2 reviews
3 helpful votes
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Cheaters
January 31, 2023

The only reason i gave 1 star is because I had too. If you have a good bet it will kick you out before you can place the bet. Verifying location it says even know it just verified you 30 seconds ago. Worst site/app out there. To top it off they admitted it, see picture.

Date of experience: January 30, 2023
Michigan
1 review
1 helpful vote
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I never seen dealer with 10 showing 9 out of ten times, they barely let you win a hand. It's so obvious. I won't recommend playing this... I HOPE THEY GET EXPOSE ONE DAY... THEY REALLY SCAMIN US OUT OUR MONEY WITHOUT A FAIR CHANCE

Date of experience: January 29, 2023
Michigan
1 review
1 helpful vote
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Cheating
January 27, 2023

I have been a franduel cust for almost a year, I've won and I've lost but recently everytime I go on one of my favorite games, the franduel app start jumping, in affect interfering with my winnings, do not get this app for cansino, because franduel starts cheating after a while.

Date of experience: January 26, 2023
Ohio
1 review
3 helpful votes
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They don't pay
January 25, 2023

I put money on the Bengals bills game.The spread was bengals under dog by 5.5 points.I live in Cincinnati and took my bengals. They won by 17 points. Fan duel will not settle my ticket everyone knows the bengals beat the bills pay up FanDuel!

Date of experience: January 25, 2023
Michigan
1 review
3 helpful votes
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Scam
January 24, 2023

I play black jack and there is nothing random or fair play about it. The dealer gets a 20 60% of the time and when they have to hit the draw into 20 or 21 80% of the time. Mathematically it's not possible but they sure do it. When I have to hit I bust 90% of the time. Totally not "fair play" RIGGED for sure and you can't change my mind. $#*!in ripoff

Date of experience: January 24, 2023
South Carolina
1 review
1 helpful vote
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Georgia vs Ohio st CFP game. The players that won the top money had a player who had a salary of $1. By spending only a dollar for some player that doesn't even play in the game the money winners were able to pick top 4 of 5 players without having to worry about their salary cap. See Thornton from Georgia in picture $1 salary. Never seen player with only $1 salary. The picture is the winning team for that slate.

Date of experience: January 22, 2023
Ohio
1 review
0 helpful votes
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Rigged Blackjack
January 21, 2023

Easily the worst blackjack site out there. At least Draftkings and BetMGM occasionally let you win a hand. My overall win rate over thousands of hands is definitely under 20% compared to close to 43 on Draftkings. You always get a 12-16 against a dealer 10 and then pull a 10 to bust. Like a lot.

Date of experience: January 21, 2023