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Fanatics

1.7

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

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New York
1 review
0 helpful votes
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Easy to shop and fast delivery. I have ordered shirts shoes autographed merchandise everything has always been exactly what I ordered the fitting was perfect

Date of experience: May 10, 2024
Indiana
1 review
0 helpful votes
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Missing fan cash
May 20, 2024

I have now called in twice for missing fan cash, and have yet to recieve it. And being this is the second attempt and only the first email about it, I'm pretty pissed off. I honestly hope that I can get what I was supposed to over a month ago for signing up for your betting site app for a free fifty dollars in fan cash.

Date of experience: May 10, 2024
Virginia
1 review
0 helpful votes
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Could have been perfect
May 20, 2024

Liked everything and would still be using it but, ran out of money and then converted my fancash into free bets to use before I deposited more onto my account. When I did this my fancash disappeared and never go the free bets for it. So, while I would like to use Fanatics, out of principal I will never put another dollar on there.

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Amazing company and merchandise
May 20, 2024
Updated review

My experience was wonderful,amazing and great customer service 👏

Date of experience: May 10, 2024

Amazing company
January 26, 2024
Previous review

Amazing sales customer service and great fan gear

Date of experience: January 26, 2024
Georgia
1 review
0 helpful votes
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Clark
May 20, 2024

Excellent service. Have always gotten the items I wanted.

Date of experience: May 10, 2024
Mississippi
1 review
0 helpful votes
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Great Products
May 20, 2024
Updated review

I have always had a wonderful experience with Fanatics :) Never a problem! Always a joy to deal with

Date of experience: May 10, 2024

Always a wonderful experience :)
January 27, 2024
Previous review

I never have any problems with orders. They always arrive on time. Wonderful experience!

Date of experience: January 26, 2024
Minnesota
1 review
0 helpful votes
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Fantastic
May 20, 2024

They know what they're doing I really enjoy fanatics

Date of experience: May 10, 2024
New Jersey
2 reviews
0 helpful votes
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Never have a problem
May 20, 2024

No matter what I purchase from Fanatics I never have a problem. Everything arrives on time & in perfect condition.

Date of experience: May 10, 2024
Illinois
4 reviews
0 helpful votes
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Great deals here. All your favorite teams and gear. Items are unique and often can't be found elsewhere. Fast shipping. Easy returns policy and great customer service. Always.

Date of experience: May 10, 2024
Massachusetts
1 review
0 helpful votes
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Always on point
May 20, 2024

No matter what I've ordered in the past, the merchandise was always delivered in a timely fashion and exactly what was requested. The quality and pricing is yet another indication of Fanatics continuing commitment towards customer satisfaction.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Great service
May 20, 2024

Everything went exactly the way you said that it would go. And you made me and my grandson very happy! Thanks again! Ron

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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Good product
May 20, 2024
Updated review

Good service and product and good delivery service. You have a good supply of product to choose from.

Date of experience: May 10, 2024

No job title just personal use
March 4, 2024
Previous review

Very good service and good products to choose from.

Date of experience: March 4, 2024
Minnesota
2 reviews
0 helpful votes
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Excellent selection of fan apparel of your favorite sports franchise!

Date of experience: May 10, 2024
Georgia
2 reviews
0 helpful votes
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Awesome!
May 20, 2024

Awesome thank you so much for sharing your experience with us and your team I appreciate that you shared this information and we are happy!

Date of experience: May 10, 2024
Indiana
1 review
0 helpful votes
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My grandson loved it!
May 20, 2024

My grandson is a Lakers Fan and he loves the hat I bought him from Fanatics! He is very small and I got the children's adjustable and we finally found a hat that fits him. Thank you!

Date of experience: May 10, 2024
Virginia
1 review
0 helpful votes
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FLAWLESS AS ALWAYS
May 20, 2024
Updated review

Took advantage of bonus fan cash & bought matching hats for my son & I.

Date of experience: May 10, 2024

FLAWLESS CUSTOMER SERVICE
April 7, 2024
Previous review

Had two issues with one order. Wrong size for shorts & one item lost in the mail completely. I used fancash for most of the order so figured I was gonna lose that in all the melee. NOPE! That was included with partial refund for the shorts so I was able to order right size at same price I originally got them for. Called to let them know the fiasco the post office was putting me through with the "lost item." Fanatics instantly shipped me a replacement, overnight no less & provided me with a great coupon as well for future purchases. All my years of shopping with Fanatics, I've never had an issue. The first time I do, I'm quickly reminded of why I love this place as much as I do.

Date of experience: March 28, 2024
Florida
3 reviews
0 helpful votes
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Another great purchase
May 20, 2024

What more can I say always super service always around

Date of experience: May 10, 2024
Michigan
1 review
0 helpful votes
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Great buy and love the style and color. Would buy this item again

Date of experience: May 10, 2024
Wisconsin
1 review
0 helpful votes
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Waiting on my return experience so other than that very good

Date of experience: May 9, 2024
Arkansas
1 review
0 helpful votes
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Shipping Hats
May 20, 2024
Updated review

Hey guys the hats are good but when you ship hats plz try to put them in plastic bags then put them in the box cause sometimes they do get dirty or might get a spot on them I know I don't want a dirty hat that I paid high dollar for just saying guys thanks

Date of experience: May 9, 2024

The products
January 28, 2024
Previous review

It was good no trouble product came on time as expected

Date of experience: January 28, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States