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Fanatics

1.7

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow Anna M.
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I ordered Michigan National Championship Merchandise on 1/9/2024 and have only received 1 of the 5 items I ordered. Some have been moved to February for delivery. A disclaimer when ordering would have been helpful. I would have gone local to get items if I knew it was going to take this long.

Date of experience: January 24, 2024
Georgia
1 review
0 helpful votes
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Great Service
January 24, 2024

The small sweatshirt was too small and had to go up a size. Customer service walked me through exchange and the process was so easy.

Date of experience: January 24, 2024
Pennsylvania
1 review
0 helpful votes
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When there's a sale most of the time items that I want they don't have the sizes or colors that I'm looking for.

Date of experience: January 24, 2024
Missouri
1 review
0 helpful votes
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Christmas
January 24, 2024

Every order was delivered on time. It was easy to order online and sales were an added plus.

Date of experience: January 24, 2024
Canada
1 review
0 helpful votes
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Very thoughtful and helpful customer service contact

Date of experience: January 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Improvements Observec
January 24, 2024

I've noticed a marked improvement in the processing and shipping times over the past couple of months. I applaud you for whatever was done to improve these times!

Date of experience: January 24, 2024
Alabama
1 review
0 helpful votes
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Keep up the great work, Fanatics!
January 24, 2024
Updated review

Prices are competitive, shipping is quick, and the quality of the merch is top notch. My only minor issue is that quantity is sometimes limited on the stuff I'm looking for.

Date of experience: January 24, 2024

I'm a big fan….no pun intended.
November 9, 2023
Previous review

Fanatics has become my go-to for sports fan and music merch. My only minor complaint is that when they advertise "site wide" deals, there are some exclusions. Other than that…aces.

Date of experience: November 9, 2023
Mexico
1 review
0 helpful votes
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Great buy
January 24, 2024

Availability of products, great price and fast delivery

Date of experience: January 24, 2024
Tennessee
1 review
0 helpful votes
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My overall experience was excellent.
January 24, 2024

Fanatics products are of great quality and reasonable prices. The shopping experience is fast and easy.

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Value and service
January 24, 2024

I have purchased several items from fanatics and have always received what I ordered in perfect condition and in a timely manner.

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Great job on your end
January 24, 2024

Never had a problem what I have ordered has been correct and completed

Date of experience: January 24, 2024
New York
2 reviews
0 helpful votes
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Positive Return Policy Experience
January 24, 2024

I'm always leery of return policies, but not so with Fanatics. I followed their instructions and received an immediate response along with a UPS Return Address to print. Once received, they emailed me that they had received the item, and that the refund would be taking place within a matter of days.

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
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Go Bulls!
January 24, 2024

High quality team items. Sizes are true to size. Bold colors.

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Speedy delivery
January 24, 2024

I have bought most of our sporting attire from here and I can honesty say they never disappoint.

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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I really do enjoy the site for sports betting and the gear we order from their store is great. I get a little upset with there promotion emails. Those emails can be misleading and not stated that most them are for new customers only. They are still behind DraftKings and FanDuel when it comes to that.

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Great team selection and product availability. There's a good variety of prices so it's easy to find something within your intended budget. The sales and the promotion are exceptional 👌

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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Great customer service
January 24, 2024
Updated review

Great customer service quality product and great price

Date of experience: January 24, 2024

Great customer service agent
November 11, 2023
Previous review

Very courteous and helpful Very satisfied customer five-star company

Date of experience: November 11, 2023
Missouri
1 review
0 helpful votes
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Disappointed
February 16, 2024

The shirt I received was not finished. The neckline was not finished not sewed.

Date of experience: January 24, 2024
Virginia
1 review
0 helpful votes
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I love the site
January 24, 2024

No complaints at all I love everything I got from there

Date of experience: January 24, 2024
New Jersey
2 reviews
0 helpful votes
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Great selection
January 24, 2024

My son enjoyed shopping for a University of Michigan shirt after their national championship win. Shopping on this site was easy.

Date of experience: January 24, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States