Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
We monitor reviews for authenticity
The products that they sell at fanatics are excellent in all sports no matter what you are looking for
I enjoy doing business with Fanatics for all of my sport related needs. Disappointed that the cost of shipping has went up, but Fanatics does offer free shipping at certain times.
Wide selection of styles for the team I was shopping for.
Easy to make a order, also good pictures of the products.
Website is easy to navigate. Info on items is spot on...availability, sizes, etc. Shipping of items is fast even during Christmastime.
But not a fan of the shipping cost and handling fees. Many retailers at a certain dollar amount offer free shipping but not fanactis:-(
However, great selection of styles and wares to represent your team.
Great experience jerseys were great
Loved the fact they had my favorite teams.
I love that I can find the gear for my college and professional teams. I can also easily find gifts for friends and family and never have to worry if they will be delivered safely.
I ended up with duplicates on an item (our internet is terrible)…they made the exchange easy. I buy a lot from Fanatics!
The purpose I made was a gift for my husband he was very pleased with the purchase it was good quality and fast delivery the price was great also
Great value, quality, selection and outstanding customer service!
Easy site to navigate and great service. Site well laid out and easy to use
Good selection of items; kept informed of order status.
You guys always have good stuff and there's a problem You can always return Thanks guys 😎
The sizing of clothes are true to size, great material, great quality of work, fast shipment
I ordered an FSU long sleeved tee mostly due to the new Fan review section. It was spot on, the shirt fits and is sized exactly as described.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

