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Family Dollar

1.3

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Family Dollar Reviews Summary

Family Dollar has a rating of 1.3 stars from 206 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Family Dollar most frequently mention customer service, store manager and corporate office. Family Dollar ranks 688th among Discount Shopping sites.

service
107
value
100
shipping
54
returns
62
quality
89

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Michigan
1 review
0 helpful votes
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They
January 13, 2024

They are the worst customer service company around. They not on one schedule. Some do cash app payments some don't. I drove around to 3 different locations in the winter storm to make payments to cash app. It's sad that was the worst for me. I wrote this on 01/13/24

Date of experience: January 13, 2024
New Hampshire
1 review
0 helpful votes
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Unprofessional
January 4, 2024

Teresa is the rudest employee at family dollar in ossipee. She swears at customers doesn't matter if you have children with you or not and has a very bad attitude. She discriminates against people that are affiliated with other people she doesn't like. She should not be in customer service!

Date of experience: January 4, 2024
Tennessee
1 review
0 helpful votes
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It doesn't matter which family dollar you go to in Memphis all are ghetto. I gave an employee $100.00 more than I intended to she took her own draw out went to the back in the office pretended to count her draw down came back in about five minutes and said her draw didn't have an extra $100.00 I knew she was lying and I know manager suppose to count the draw down but the manager was looking like a dumb A- - They all play loud music in every one of the store and using profanity also. These stores need professional managers and employees. We to another family dollar store the cashier didn't give me all my change telling me she's short on change again the manager standing next to her looking like an idiot. When I purchase an item I WANT ALL MY CHANGE! The crap already too high as it is I earned this money not FAMILY DOLLAR!😑😑😑😑😑😑

Date of experience: January 3, 2024
Idaho
1 review
0 helpful votes
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Bad service
January 3, 2024

Never go to family dollar in chubbuck, Idaho the workers rip you off. They apply amounts that you didn't want. They don't listen. Every time I Go there some sale associates f**k me over. I now never to go there again. They should shut there doors.

Date of experience: January 3, 2024
Illinois
1 review
0 helpful votes
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EXCELLENT JOB
January 1, 2024

I would like to give an amazing review about Andre Johnson me and my fiance entered his store 3 times out of the 3 times 2 of the times the line was backed up due to him working by hisself. I think he did an amazing job with getting the customers out and on their way in a reasonable amount of time while under pressure to trying to assure that he is also giving great customer service at the same time. I recommend he may be able to run his on store soon. Thank You. A SATISFIED CUSTOMER

Date of experience: December 30, 2023
Michigan
1 review
2 helpful votes
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Bad management
December 29, 2023

Nada of rawsonville rd store rips employees off.she receives a bonus for turning your hours in late to payroll.by turning in your hrs late will negative your daily pay.end result you will end up owing a bunch of transfer fees for daily pay.witch means you won't get paid just like bunching a check.she did that to me at Christmas time 12/1/2023.she also did this to my sister last year and shaves hr.and the district manger ron be touching employes off camera.never gets fired.

Date of experience: December 29, 2023
Florida
1 review
3 helpful votes
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Shameful
December 15, 2023

I went into family dollar in Lake Butler today only to find out Amber is no longer there. Shame on you. With customer service is at an all time low they let one of the best managers go. It will be mine and others who never come back. This girl knew your name your family and gave the best customer service. Perhaps you should look at the real issues. Again Shame on you.

Date of experience: December 15, 2023
Florida
1 review
0 helpful votes
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I went to Family Dollar to purchase a birthday card and gift card. I could not find one staff member in the entire store that spoke English. This is sad because English is our 1st language.

Date of experience: December 9, 2023
Wisconsin
1 review
0 helpful votes
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Staff/store
November 29, 2023

Staff is rude. Too much talking not enough working. Store is messy and not worth going there. Staff is not polite enough when they smoke right outside the door to go away from it.

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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The manager is very rude, very unprofessional. The young lady does not need to be there.
Does not want to help customers.
Tell you you don't want it just leave it

Date of experience: November 18, 2023
Oklahoma
1 review
0 helpful votes
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I've always loved this store, they have everything you could want and then some! I've seen many employees come and go through the years, but this latest cashier is loud, sloppy, rude and brash. I wouldn't want to bring children in the store when she's at the register. They must be desperate.

Date of experience: November 11, 2023
Virginia
1 review
0 helpful votes
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THEY DONT HAVE SMALL BASKETS TO HOLD YOUR ITEMS.THE BIG BASKETS HAS A 10FT POLE ON IT.NOBODYS USING THAT 3 WHEEL PIECE OF CRAP.EVERY SINCE THOSE RUDE AFRICANS CAME,PEOPLE DON'T BOTHER TO GO IN THAT STORE.THEY HAVE NO MANNERS,PEOPLE SKILLS,AND DAMN SURE DON'T KNOW HOW TO APPROACH THE CUSTOMERS...THEY NEED TO GO BACK WHERE THEY COME FROM AND TAKE THAT BALLHEAD BOOCAKE WTF EVA THEY CALL IT/HER!

Date of experience: November 1, 2023
Texas
1 review
1 helpful vote
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The food and drinks are expired and nasty and they blame you for no reason they will soon that you're stealing

Date of experience: October 9, 2023
Utah
1 review
0 helpful votes
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Super rude!
October 8, 2023

Had my scooter with me and they said that I couldnt put it up by the register for keep saving so it wouldn't get stolen while I shop. Extremely rude about it to!

Date of experience: October 8, 2023
Texas
1 review
0 helpful votes
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Never stocked, always missing common items. I've had to return food items 2 times in one week. Expired food and mold on bread. Do not ever buy food from this place. Employees could care less. No apologies. Nothing.

They let homeless men who probably aren't homeless hang out outside all day and harass customers for money. One stuck his head in my car yesterday when I was putting items in car. Unbelievable. Would not get out of my face. I've tried to talk to employees about it. One just stared at me. Said nothing. Another one laughed and said "Oh well". I can no longer go to this store.

This store is on Greenville Ave in Dallas near Ross. Closest one to me. I still like prices on household cleaners. But now have to drive to another location because this store is flat unpleasant.

Someone needs to step in and do something. It's also not clean. Employees look like zombies. Miserable unhappy zombies.

Date of experience: October 8, 2023
Rhode Island
2 reviews
0 helpful votes
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If anyone, anyone, anytime. Has tried to contact family dollar corporate on down, knows what i mean.there's absolutely no way, no how to contact them. It's only thru attorneys and perseverance can you get ANYWHERE- with this company. Filing a lawsuit is best. They absolutely have taken the position of: hire attorneys and fight whatever- than answer anyones rightful claims! I was tackled today Outside of a family dollar in providence, RI!. Over an alleged bag of cool ranch Doritos! That I had absolutely paid for! And there's no recompense?! It's absolutely not my fault that they hire untrained and untrainable high school drop-outs to manage a store!

Date of experience: October 2, 2023
Michigan
1 review
0 helpful votes
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Gang stalkers
October 2, 2023

Yes I'm getting gang stalked and harassed by employees and people at this family dollar store. When I shop here the manager and employees got to grab they cell phone to take a picture of what I'm buying

Date of experience: October 2, 2023
Alabama
1 review
0 helpful votes
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Store opens whenever
October 2, 2023

Store address 4341 Bessemer Super Highway, Bessemer Al. *******. Store #******* This store is opens when it feels like it. Maybe 2 or 3 days in a row its open. Then its closed again for days or wks. Cars be parked out there but they put a note on door saying closed. This store use the be the number one store in my neighborhood until they got rid of the manager and her crew. She kept that store together and in stock. Always opened on time. But it the recent yrs the employees open and work whenever. The store is very convenience to the neighborhood because there are no other stores around. But now its never open. So that has become an inconvenience to the people in the neighborhood that cant really go far because its walking distance for me. Please fix Family Dollar as a lot of people rely on this store. Thanks

Date of experience: October 2, 2023
Michigan
1 review
0 helpful votes
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Horrible
October 1, 2023

This family dollar is the worst store. Not very clean. And every time you go In there they only have one cashier and a very long line.

Date of experience: October 1, 2023
Illinois
1 review
0 helpful votes
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Don't ask to use restroom.
September 30, 2023

The Family Dollar/Dollar Tree in Bryson City refuses to let anyone use their restroom. Guess they don't need my business. Walmart here I come.

Date of experience: September 30, 2023