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Fairy Season

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Fairy Season

2.0

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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.

service
77
value
70
shipping
73
returns
61
quality
70

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Illinois
1 review
5 helpful votes
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Scam!
December 5, 2016

Do not order from this company! They're scammers! I ordered a shirt at the beginning of October and paid for 4 day shipping and still have not received my order... it's now December. Every time I inquire, they ask me to just wait a little longer, and that they have no control of the shipping company... which makes me ask, why are you offering expediting shipping if people pay extra if it's not a legit service? I have asked for a refund several times and they refuse

Date of experience: December 4, 2016
California
2 reviews
8 helpful votes
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Do not order from them
December 4, 2016

Items are not the right color... Christmas t-shirt was orange. Thanksgiving shirt didn't arrive on time and then was xxl instead of medium. Dresses are strange and cut and designed incorrectly. Waste of money and buy US products. I didn't realize they were in a factory in China.

Date of experience: December 3, 2016
South Carolina
2 reviews
5 helpful votes
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Sizing is so off, material is off, look is off, I was dumb and ordered a second order before getting my first... First were camo hoodies that don't even look near what should be and sizng is for a child!
Second order the items were better looking but sizing way off. Not even same material. They say if sizing is off by 3cm they'll give you credit for another order haha not true... Then they tell you that you can ship it back to them for $40-50. Not even worth that and they know it. They don't even state they are from China. Bad bad place

Date of experience: December 3, 2016
Arkansas
1 review
5 helpful votes
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Ordered 2 items on Sept 10, never received, opened a dispute on Paypal, they VERY quickly responded, and requested that I drop the dispute, that they would be shipping my items immediately. BIG mistake. Now I have no recourse to get my money back, and I am sure I will never see these items. DO NOT ORDER FROM FAIRYSEASON.COM. I TRULY BELIEVE THEIR INTENT IS TO RIP PEOPLE OFF!

Date of experience: December 3, 2016
Florida
1 review
8 helpful votes
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Great experience
December 3, 2016

I already placed my order when I thought to myself wait did I just get scammed. So, I decided to look up reviews and found this forum. I thought I was out 50$ but it arrived yesterday so I decided to share my experience. I ordered the mama bear t shirt and the sweat shirt. The two tone shirt is beautiful exactly as pictures. The sweatshirt is truthfully a long sleeve shirt with a hood. Was disappointed as I was hoping it to be thicker but it is not. The shipping took almost a month 3 weeks 4 days to get it. They came with out tags but individually wrapped. Do go up a size though I did the measurements online and I'm usually a small but ordered a medium thinking worse case senario I can have it taken in but it actually fit perfectly. There was no smell or sent of chemicals either which I was surprised about.

Already placed another order for wine soxs. Hope this helps those out there!

Date of experience: December 3, 2016
Tennessee
1 review
2 helpful votes
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Don't waste your money!
December 3, 2016

Sure their clothes look very nice in the pictures but wait till you finally get them home after a month of waiting and see that the quality of the material is so flimsy that falls apart the first time you wash it. The sizes are children sizes when you order a large or extra-large that's what you will get something for a child. Don't waste your money this company is a scam when you try to get your money back they won't even answer your emails

Date of experience: December 3, 2016
California
1 review
4 helpful votes
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These creeps should be reported to every regulatory agency in the country. They are awful. The merchandise will not look anything like what you ordered, it will fit a child instead of an adult and they'll give you the runaround when you request a refund.

Date of experience: November 28, 2016
New York
1 review
10 helpful votes
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Insulted and Frustrated!
November 28, 2016

No returns, crap merchandise and HORRIFIC customer service! I ordered 3 shirts on 10/22 & have yet to receive 1 of them. One of the 2 that I did actually receive, did NOT look like it did on the website... and when I sent them a picture and told them I wanted my money back, they told me that they thought the item was adorable! They also offered me 10% back on the item, AND 15% off my next purchase! Are they delusional? No way in hell am I ever ordering from fairyseason.com again... and I still haven't received the rest of my crappy merchandise!

Date of experience: November 28, 2016
Colorado
1 review
3 helpful votes
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Order several items in Sept., received a shipped notice the next day, two months later never received anything. Contacted them several times and I they would do was tell me verify my info. After 4 times of verifying my info I asked for a refund. They wanted to reship my stuff, I told them I did not want to wait another 2 months to see if I was going to get it, that I would rather have a refund. They said they would have to deduct 6 dollars for the free shipping. Finally got a refund after posting neg. Info on their posts. But they deducted 6 dollars.

Date of experience: November 28, 2016
GB
1 review
2 helpful votes
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They send broke item
November 28, 2016

I bought a blouse, arrived in time but does not match the size and have defects, is broken.
Respond very difficult to email, and suggested to keep the product for me or my family. I will not ever recommend this site to anyone and I'm not buy anything from them

Date of experience: November 28, 2016
Virginia
1 review
7 helpful votes
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Should have read reviews
November 28, 2016

According to Fairy Season my package shipped 10 days ago. Of course because it was free shipping, it cannot be tracked. This is a seasonal top. If delivery could not be made during the holiday season, it should not be on the site. I ship packages to Australia and they arrive in 10-14 days. I would NOT order from Fairy Season again.

Date of experience: November 27, 2016
California
1 review
10 helpful votes
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Longest delivery ever
November 27, 2016

I ordered 3 items in October 2017 received an email that my order was shipped 10/24/16 I received 1 of the items 4 weeks later. It's now November 27th & still waiting for the other 2 items. I have sent an email to their customer service & hoping to get a response. All items were PAID IN Full

Date of experience: November 27, 2016
Georgia
1 review
8 helpful votes
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Scam
November 27, 2016

I ordered 5 shirts, received 3 and was told the same story that the others were stuck in customs. Haven't seen them. Do not order from this company.

Date of experience: November 27, 2016
Canada
1 review
3 helpful votes
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The sweater I reacived in the mail looks NOTHING like the picture on the website. It's orange black and leafs not green camo that's promoted on the website. The size I ordered was so small definitely not XL more like S (I fit everything xl) as soon as I put it on the pocket ripped it feels cheap and it is cheap. Sucks there isn't exchanges...

Date of experience: November 24, 2016
Canada
1 review
6 helpful votes
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DO NOT ORDER FROM HERE
November 24, 2016

STILL NO ITEMS... NO REPLY... NO NOTHING... BUT YOU HAD NO TROUBLE TAKING MY MONEY... 100% SCAMMERS... SAID ORDER WAS SHIPPING OUT 5 WEEKS AGO, TRIED MESSAGING 100 TIMES AND KEEP GETTING SAME MESSAGE AS EVERYONE... PLEASE CHECK YOUR INBOX FOR REPLY OR PLEASE GO TO CUSTOMER SUPPORT... THEN NOTHING NOTHING NOTHING... PLEASE PEOPLE SHARE THIS REVIEW PAGE EVERYWHERE

Date of experience: November 24, 2016
Ohio
1 review
3 helpful votes
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ZERO STARS
November 23, 2016

Do not order from them. The sizes are for dolls for something I usually wear a size large shirt. I got my husband a size 3x so he could wear it over more cloths for the winter and his 3x did not even fit me. And now I can get my money back on a $60 order. I am beyound pissed and will never order from this sight again. Please don't waist your money. I wish I would have read the reviews before I ordered

Date of experience: November 23, 2016
Brazil
1 review
8 helpful votes
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I've paid my order on July 31. Still waiting for it. Every time I complain they just answer that "It normally takes more time to arrives Brazil". FOUR MONTHS?

Date of experience: November 23, 2016
Minnesota
1 review
31 helpful votes
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Well IM Happy
November 25, 2016

I was worries after reading all of these awful reviews! I'm a very petite person so maybe thats yalls issue... I ordered some items because I'm having a baby and the Small fit like a woman's small should... The T-shirt material was durable and it was all just perfect. Took 8 days with free shipping. I'm extremely relieved. Maybe you sticky beeka need to order larger sizes. It's OK.

Date of experience: November 23, 2016
Illinois
1 review
5 helpful votes
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Don't Do It
November 22, 2016

Sizes are for dolls, or maybe small children. I opened a Paypal dispute to have my money refunded and they expect me to pay to ship the item back to China. Don't do it!

Date of experience: November 22, 2016
Ohio
1 review
4 helpful votes
Follow Renee K.
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I wish I would have read all of these reviews before I ordered. Everything that is said is 100% true. I paid for faster shipping when I ordered on 11/10. I ordered shirts specifically for Thanksgiving and will not have them in time (today is 11/22). They sent an email stating they were shipped on 11/16, but the tracking numbers do not work and I cannot find record of shipping anywhere. I should have known better when the confirmation emails, etc were not in proper English grammer or punctuation. This is a total scam and I regret my purchase!

Date of experience: November 22, 2016

From the business

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fairyseason.com
London, LONDON, United Kingdom