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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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We monitor reviews for authenticity

Tennessee
2 reviews
2 helpful votes
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Changes privacy settings too often and too much ads

Date of experience: December 9, 2013
Virginia
3 reviews
104 helpful votes
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One of the famous Site Around the world because of this i got a lot of friend not only in United States but also in korea Hongkong and singapore Etc.

Date of experience: December 6, 2013
India
4 reviews
5 helpful votes
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A site that made me keep in touch with childhood to up-to-date friends.

Date of experience: December 6, 2013
Arizona
24 reviews
20 helpful votes
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Facebook is OK I guess... I just wish someone would come out with something better though...

Date of experience: December 4, 2013
Washington
3 reviews
5 helpful votes
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Ughh
November 27, 2013

Ughh.
Do I even have to start! Highschool is so fun now with facebook :) Not only that, but I always seem happier there <3

Date of experience: November 26, 2013
MD
4 reviews
4 helpful votes
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You have to be careful what you post. Facebook is a great social network, probably the best - very addicting. If it sucks too much time, you can deactivate your account, but you never really can remove all of your photos or posts from theirnetwork.

Date of experience: November 25, 2013
Nevada
2 reviews
0 helpful votes
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Good social networking goes on. The usual politics go on, just like in any group situation with humans. Possibly a good place to do business, depending on your business.

Date of experience: November 8, 2013
Romania
6 reviews
4 helpful votes
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Very useful site where i can communicate with my loved ones from France

Date of experience: November 7, 2013
Paul C.
Pennsylvania
80 reviews
151 helpful votes
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Best social networking site ever. You get to like lots of different things such as products or businesses. It also helps you get in touch with friends you've known a long time ago. It's also a great news site. That's about it.

Date of experience: November 7, 2013
Alabama
4 reviews
2 helpful votes
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If they would stop changing things, I would be soo much happier, lol.

Date of experience: November 5, 2013
GB
22 reviews
117 helpful votes
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Why oh why does every good thing have to come to an end? Facebook, in it's prime was an amazing piece of social engineering... until the games took over and the shares came flooding in.
Gotta say, FB isn't what it used to be... I'm looking for my new networking site and to be honest, I think there are plenty to choose from... FB has sold out and I'm seeing really negative vibes with this site now... the only down side is the history and photo archive i have on here...: S

Date of experience: November 5, 2013
Saudi Arabia
3 reviews
6 helpful votes
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The website has offered us many opportunities to reach out and be connected to our long lost friends even our loved ones who has not been heard long years back. This website has allowed everyone to be connected to mobile phones in which I found it easier to communicate to my loved ones abroad at a minimal cost. Everyone has the chance to earn too by posting items for sale on the wall. The only disadvantage is we all have the freedom to post stuff in the walls of our friends with oppressive words which may not do good for such person, good if the account is protected with its privacy settings which everyone may not be knowledgeable about it. My suggestion to every account user: always set your privacy to the maximum level of protection.

Date of experience: November 5, 2013
India
2 reviews
1 helpful vote
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Yes
October 28, 2013

Yes. Both positive and negative experiences can be helpful to other consumers so long as your reviews are honest and provide as many of the relevant details as possible. Your opinions are generally protected, but posting false information can have legal ramifications.

Everyone gets a bad review from time to time. Chances are, one bad review will not hurt your website, as your happy customers or users will soon write good reviews. We often find websites that have one or two bad reviews to go along with their good ones often will get more traffic and customers. If you are affiliated with a website and would like to respond to a review,

Date of experience: October 28, 2013
New Jersey
2 reviews
2 helpful votes
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Donald Herman Is Awesome! Willow Creek Assisted Living Is Awesome! A great community serving the Las Vegas Valley for many years now. A top notch facility with the nicest staff around. Willow Creek and Donald Herman are a class act! If you have a loved one that needs assistance in their older age, look no further!

Willow Creek Management has been providing an essential service to Las Vegas senior citizens for many years now, and our established presence and otherwise great feedback from our tenants and their families are a testament to our friendly, positive, and non blackmailing atmosphere.

Donald Herman is a great man, and Donald Herman is a HUGE help.

Date of experience: October 25, 2013
Kentucky
3 reviews
5 helpful votes
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Best Social Media site on the Internet. I have found many lost friends, reconnect with people from High School, College and past work associates. Facebook has many games you can play as well. You can also post picture of your recent travels or events and share with others. I highly suggest you give Facebook a try if you have not already. And two bad if you did not buy there stock when it was at $18.00 a share. It is worth over $50.00 today.

Date of experience: October 23, 2013
Wisconsin
3 reviews
3 helpful votes
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Great for keeping in touch with family and friends... just enough with the changes.

Date of experience: October 16, 2013
Illinois
6 reviews
12 helpful votes
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What more can I say?
October 12, 2013

What more can I say? My life would be completely different without Facebook. I think that's good!

Date of experience: October 12, 2013
Georgia
3 reviews
4 helpful votes
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I love facebook!
October 3, 2013

I love facebook! It is so nice to talk to my family and friends when I can't see them in person!

Date of experience: October 3, 2013
Indonesia
2 reviews
2 helpful votes
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Very cool website i love it but make something different now, i think i connect with photo my friend

Date of experience: September 25, 2013
Philippines
4 reviews
8 helpful votes
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I'm so thankful that facebook.com allows everybody from all parts of the world to connect with each other. Easy navigation and all. Just that people should learn to be responsible with how they use facebook though.

Date of experience: September 23, 2013

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
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