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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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Kenya
2 reviews
0 helpful votes
Follow Cecilia A.
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This site is good butt it is not allowed in china why?

Date of experience: February 25, 2014
Tennessee
7 reviews
12 helpful votes
Follow TheAwesome Y.
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Facebook is wildly popular. Almost everyone I know has one, and it's really convenient if you have relatives who live far away. But there are many privacy issues with it. It's not safe to post anything there, really. If you are fine with everyone knowing your business, then FB is the site for you.
Another problem with this site is that people in general are annoying. There are the over sharers, who tell about every single thing they do every day. Then there are people who post a constant flood of memes. Don't forget the people who post vague stabs at "unknown" people who have apparently wronged them.

I am also sick of seeing "If you don't share this, you worship Satan" type things.

I'm sorry but FB is NOT great. As I mentioned before, it may be convenient to talk to family members you never see, but I don't know if it's worth all the irritation. Why not just call your family?

Date of experience: February 24, 2014
GB
3 reviews
6 helpful votes
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I just love facebook, it is the coolest site ever created, thanks to it I can keep in touch with friends from all over the world.

Date of experience: February 24, 2014
GB
3 reviews
17 helpful votes
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If FB was used properly and relative to its initial purpose I believe it would be a great social networking site offering all the possibilities and positive aspects of relationships, new friendships, support and advice, etc.
Unfortunately, as with most online services like this there will be inevitable flaws and various issues surface considering the massive online communities across the world who now have access to the internet and these sites, regardless of rules, such as FAcebook stating specific age restrictions which obviously cannot be monitored tightly and accurately or their no bullying policy and *******@facebook email they use in attempt to prevent it, among many company websites, these regulations act merely as guidelines for good practice alongside many insufficient and preventative intervention methods that are implemented with the right intentions, but at the same time they are fully aware their rules will certainly be broken, but more what is more concerning is the compromising of some real and sometimes very serious current issues, such as cyber bullying leading to self harm and potentially suicide in the extreme, right through to less serious issues such as teenagers using social networking sites to promote and advertise a pre planned fight on their local park.

Date of experience: February 24, 2014
New York
7 reviews
30 helpful votes
Follow Phar H.
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Pretty good for keeping in contact with friends and being able to share pictures and videos... although it gets kind of monotonous with posting the same memes over and over again, and the occasionally drama I could do without.

Date of experience: February 19, 2014
Kentucky
2 reviews
1 helpful vote
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Has so many games to play, you can chat with your friend I love facebook

Date of experience: February 15, 2014
California
6 reviews
17 helpful votes
Follow kelli h.
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All I can say is..
February 12, 2014

All I can say is.

If you were hoping that you would never see any of the HS geeks you were stuck with for four years back in the day... you better run from this site

Because they WILL find you!

Trying to get rid of all the fake folks LOL not reel them back in!

Date of experience: February 11, 2014
New Hampshire
4 reviews
5 helpful votes
Follow Tiffany M.
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Excellent for online communication. And keeping up with recent events.

Date of experience: February 11, 2014
District of Columbia
3 reviews
2 helpful votes
Follow Leticia A.
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I really love facebook
February 4, 2014

I really love facebook. But sometimes I feel I lost my real life friend. Facebook make our privacy now become public. So don't too easy to expose about our life.

Date of experience: February 3, 2014
Oklahoma
4 reviews
32 helpful votes
Follow Avera L.
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Advantage is to keep in touch with good friends you can't see a lot. Disadvantage is to add and accept people who are not friends and will never be. So the page is most commonly a watered down page, which looks more like an advertisement for parts of your more superficial soul, with a scattering of one or two contributions from real friends. Twitter goes to the other extreme however and as a result it is more like a slambook and headline-rolling device... and I can't use a site like that. In general I say that any social networking site reminds us that looking through this monitor-glass darkly, or brightly, or multi-colored-ly... is a terrible (in all that word's dire implications) substitute for squeezing all the juice out of life that we can, and when to suck on the inner skin, and then knowing when to throw the rinds in the compost pile;=)

Date of experience: February 2, 2014
Indiana
10 reviews
14 helpful votes
Follow Ashley F.
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No denying the popularity of this site. I personally just find it 'cool' not 'awesome' because if it disappeared tomorrow it would be no big deal.
It is nice to keep in touch with friends that live far away though. Since I'm one of the ones that moved away it's especially helpful to me.

Date of experience: January 15, 2014
New Jersey
9 reviews
14 helpful votes
Follow EDDY K.
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Face book is just another way to put ads in and comments with littel or no control of its replys and ads. And is being used by many of the hookers who got off of craigs list for personal ads. As a photographer i now stay away from models profiles on face book or personal profiles. I its not safe!

Date of experience: January 11, 2014
Washington
4 reviews
8 helpful votes
Follow crystal b.
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Aside from the occasional ex boyfriends girlfriend stalking me, or that creeper who read my name tag at work who randomly added me. I love this stupid website. I keep coming back for more. I must warn you that this website is addicting, and once you understand this jibberish about to come, then high five to you my fellow facebooker.
Is that my old childhood best friend? Oh my god. Who did she marry. Her kids are ugly. What's my brother up to. I decided to run a marathon (to the fridge and back to the computer) time to update my status. Sam Martini Likes this. Cheryl Crowe Likes this. Bob Jiggity Likes this. 'Here's my duck face, i like to party.' i post. Like. Like. Like. 'I put my boxer in a jacket.' Like. Aww not alot of people like this one. Now if you'll excuse me, i have some pretend crops to pretend harvest...

Date of experience: January 10, 2014
Pennsylvania
5 reviews
16 helpful votes
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As big as it is, it's tough to please everyone so it'll likely never be perfect for all. That said, facebook is one of the main ways I stay in contact with family and friends these days. It makes staying in touch and sharing life-news much easier. Plus, I love to share a funny here there -- or more.;-)

Date of experience: January 7, 2014
GB
4 reviews
7 helpful votes
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I love Facebook its a free way to keep in touch with friends and family and I use it daily. I would recommend facebook

Date of experience: January 3, 2014
Minnesota
8 reviews
11 helpful votes
Follow dregonfly m.
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I have a love-hate relationship with this site. It has become a need for musicians to advertise and network. However, it is easy to offend people in mass and the invites for games are bothersome. The invasion of browser history for ad targeting is a very negative aspect.

Date of experience: January 2, 2014
New York
2 reviews
4 helpful votes
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Worst customer service...
December 26, 2013

Worst customer service... cannot find any way what so ever to contact anyone. They request I send them a copy of my DL and marriage license for name change. I've waited 5 months now.

Terrible terrible social network

Date of experience: December 26, 2013
Romania
7 reviews
11 helpful votes
Follow John C.
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It tricked everybody to give in all their private data and private life and sells all of this data. Plus everybody is addicted and I do not see any value in it, whatsoever!

Date of experience: December 25, 2013
Bulgaria
3 reviews
4 helpful votes
Follow Plamen G.
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I find this social network to be really helpfull in connecting with old friends and family or just follow your favorite musical/movie artists but I don't like the fact that our personal information is used for commercial uses...

Date of experience: December 22, 2013
BN
3 reviews
6 helpful votes
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I like this site for join my family and friends frequently.

Date of experience: December 17, 2013

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
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