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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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Tennessee
1 review
0 helpful votes
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Last minute order for the Kirby High School Cheerleaders Homecoming Game. The Cougars were very sporty in their team football jerseys. The order was received in time for printing, and the Jersey looked great. Happy with this product.

Date of experience: October 26, 2021
New York
1 review
0 helpful votes
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As the title states, this platform is not very friendly or inclusive. I am not one to be very social or think much of social media in general, my experience on Facebook just confirms this. I was in hopes to have a profile to connect with family and/or have it as a place to vent out my frustrations anonymously to other like minded individuals. I was going to use my pen name, Johnny Buck, but apparently that "violates community guidelines" and was disabled right out the gate and not even given a chance to have a profile. On top of that, their "customer service", and I use the term very loosely, is next to nonexistent. Upon further reviews, there is no guarantee I would even get a reply if I were to try an appeal. There's no option to chat. The "phone number" given is just an automated answering service directing one to an email that, again, no guarantee anyone would even reply, and no real person to speak with. So again, this platform is not very friendly or inclusive, especially to those who just want to vent like an open diary or something similar.

Date of experience: October 19, 2021
Missouri
21 reviews
12 helpful votes
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From 2014, I'm using Facebook. I am impressed with the customer service they solved my query within 1 working day.

Date of experience: October 17, 2021
Turkiye
6 reviews
8 helpful votes
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Hey fakebook
October 16, 2021

Hey fakebook

Ticket support [

I tried to comment on a news but it seems a lot of spammers and anti freedom of speech reported my comment as hate comment.

If that action doesn't removed and get apologize of this non sense, get ready for a nice law suit then!

FB-IEPX9O32

No regards for fake book

Date of experience: October 16, 2021
Florida
1 review
0 helpful votes
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This is ridiculous!
October 13, 2021

Be careful when buying on this site, do not refund or pay for everything, have an order canceled hours later, without sending it, they will deduct 80% of the value, and this is ridiculous.

Date of experience: October 13, 2021
Canada
3 reviews
8 helpful votes
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I believe many men are not aware of why Asian Date is so popular. It is facebook. Facebook is the chat platform that powers these lies. Facebook is not allowed in china yet somehow they made a deal with the Chinese government to be allowed to operate there. Facebook is making millions from fake lying people. Remeber all pictures posted on facebook are their property and they can do as they please with them which is where so many of these fake profiles come from. Again Asian Date is advertised all over facebook, you email servers and adds on all sorts of google and yahoo sites. You will not see other asian sites advertised so well in the western countries and that is because this is a facebook scam. They are partners with SOL networks. This is huge money for facebook and they absolve themselves of any wrongdoing publicly because nobody is aware of the deal they made with china government to be able to operate there. Do you guys really believe millionaire and billionaires from china are actually interested in you. Haha give your head a shake. Does it not seem odd to you they will not cam share? Does it not seem odd to you that they want phone calls to exchange info and once phone call is made they give fake info. OR as the latest is now they just refuse to give information even though they are the ones who insist on call. There is nothing legitimate about these profiles it is just big business taking your money

Date of experience: October 11, 2021
Missouri
1 review
0 helpful votes
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Your company made my ordr right but my order was delivered 6 days late becasue the shipping company was "busy" no phone calls or communication from them, i had to track down my order. Promises were made 2 days and they said GUARNTEED my order would be delivered Monday and then Tuesday, instead had I not made 8 phone calls Im not sure they would have ever delivered it, The first call I made they didn't even kinow where my package was. Initially I was told my package had been delivered, nope sure was not then they couldnt find it. Unorganized and not ok when I needed the items on Friday and didnt get them until the next Wednesday. You NEED to hold your delivery companies responsible.

Date of experience: October 7, 2021
Pennsylvania
36 reviews
20 helpful votes
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At one point in time, when people wanted to meet new mates, they'd go to the mall, theater, park, etc. But someone had the not so 'great' idea one day to make an online platform where you can meet people from all over the world and then... never talk to them.

Who cares if you only have 3 mates at school and one of them is the lunch sheila who scoops mashed potatoes? As you can have 3000 mates of FB that are eager to read your every waking thought, look at your booty, or steal all of your images and then use them to catfish other people, well, you're going places!

If you like having your information stolen and sold to companies, while not making a dime but giving the founder pennies on the dollar for each second you're glued to your screen, you're in the right place! If you love giving away your every location through live streaming to your eleven and a half fans, so that the big bad's in the world know exactly where you are, what you look like, and that you didn't like that bagel you ate earlier, well, then Facebook is right for you. A lobotomy might be as well, but that's irrelevant.

Date of experience: October 5, 2021
Pennsylvania
1 review
0 helpful votes
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I was on facebook for years and quit 2 months ago. I had two accounts, one for animal rescue and a personal account. Facebook disabled my animal rescue account not saying why but it was apparently because, they said I wasn't using my real name. I even uploaded my drivers license to appeal, which they say you can do. But they would not even let me appeal. I frankly was so pissed off, I deleted my other account also.
Facebook has double standards! 90% of the over 2K people on my friends list were not using their real names for a fact. But facebook chooses who to delete or disable according to their bias. They even left my page up and visable for OVER a month and may even still be there, I haven't checked in awhile. Which should be illegal!

They allow accounts that are illegal, abusive, and all sorts, but they harass others that do nothing at all.
I'm very much at peace after leaving facebook now, and deleted my instagram too.
No platform should have that much power and they have been sued before.
They are just plain trash and I'll never go back.

Date of experience: October 5, 2021
India
1 review
0 helpful votes
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My personal Facebook account sir please recover my account my account really account I'd name, pic really no fake id

Date of experience: October 4, 2021
Florida
83 reviews
176 helpful votes
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I have to use Facebook for work because a dimwit at my job thought it would be a good communications tool for the company. Now, I'm front of the monitor checking on Facebook from Twitter...
I had to suffer through intermittent outages but 3 hours and counting?!

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Date of experience: October 4, 2021
New York
3 reviews
12 helpful votes
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It seems that ever since there was that incident at the Capitol building that Facebook's moderation has gone bonkers. You can no longer make jokes with friends without getting ban, but yet animal cruelty, child pornography groups, fake accounts of people impersonating our service members to prey on Americans, and scammy accounts and links are all over Facebook. You can report as many things as you'd like, but they're never taken down. I think Mark Zuckerberg really needs to fix whatever is going on with Facebook because it's incredibly annoying and stupid. I know I'm not alone in being the only one agitated by this. I miss when Facebook didn't suck.

Date of experience: September 30, 2021
Ohio
3 reviews
0 helpful votes
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More Than I Imagined
September 27, 2021

I'm normally not a fan of downloading any app or program that suits my fancy. Grammerly however, has proven to be helpful for my future endeavors.
I have been toying with the thoughts of writing a book. I have attended a virtual writer's retreat and spent money to improve my understanding of writing. When I came across a Grammerly advertisement I thought I should at least give it a try.
Wow! Grammerly is more than I Imagined! It has revived my energy and renewed my confidence in my ability to produce a quality product because I have written intelligently and with clarity.
Is It possible that my book will turn into a series of books? Yes, it is, thanks to Grammerly!

Date of experience: September 26, 2021
Pakistan
6 reviews
19 helpful votes
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I had been a regular user of Facebook, but due to the non authenticity of information coming from everywhere, I switched Facebook. There is a lot of advertisement on Facebook, which always irritates me. There is no mechanism to publish some verified information on this platform. Although, Facebook is a social media platform, but it is also being used for business purposes, so fake, hateful, and political publishing should be avoided to make this platform professionally sound.

Date of experience: September 26, 2021
Arizona
19 reviews
76 helpful votes
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FACEBOOK attacking people
September 18, 2021

Facebook is attacking me with my videos that I make on JIBJAB site.
The videos I make for everyones occasions, I pay for them. Now facebook is reporting my videos
And saying it is spam, and goes against facebook guidelines. Facebook is going against freedom of speech

Date of experience: September 17, 2021
South Dakota
7 reviews
1 helpful vote
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Facebook.com
September 17, 2021

A good place to share posts, pics and videos and to make friends with people all over the world. You can also like pages and posts and join different groups.

Date of experience: September 17, 2021
Indiana
3 reviews
2 helpful votes
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I stopped by the Amoco gas station at 2299 Greenfield Ave, Noblesville, IN, on 9/15/21 around 12:15 am. I purchased gas and got quarters for the air machine. I put $2.00 in the machine, but it was not working, so I went back inside and told the cashier that the air machine took my money and no air came out. He was on the (speaker) phone talking when I told him, and I heard some guy tell him "No Refund". He went outside and couldn't get the air to work, that's when I told him that I want my $2.00 back, he got very angry and started speaking in his native language. We both went back inside, he got the $2.00 from the cash register and threw it at me, then told me to get out. This Rude guy was an older man with white hair and a beard. The customer service there is absolutely Horrible, the worst that I have ever encountered. I will Never patronize that gas station ever again. Instead, go to the Speedway gas station across the street. You'll get much better customer service and they don't throw things at you.

Date of experience: September 16, 2021
Switzerland
3 reviews
0 helpful votes
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Facebook
September 17, 2021

Very lovely app. You can meet new friends and communicate with friends, family members and loved ones on this app. I'll definitely recommend.

Date of experience: September 16, 2021
New Jersey
2 reviews
0 helpful votes
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Sufficient information
September 9, 2021

This account is a proof of sufficient and legal information to the community and it should be encourage to enhance some benefits

Date of experience: September 9, 2021
New York
2 reviews
0 helpful votes
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Censorship
September 9, 2021

Whenever we as people post something on Facebook whether it be true or not funny or not they will censor it for no reason you can have a post 5 years on Facebook and then the sixth year it's against community standards nothing crazy nothing provocative just they didn't like it and honestly last time I checked in the United States we still have freedom of speech who are they to censor us from freedom of speech a lot of companies censor us from our freedom of speech why have a platform where we cannot speak our mind I thought that's what Facebook was about we can have fun with funny we can joke around but unfortunately Facebook doesn't see that as they wanted to censor everything about us which I feel is not fair and honestly against the law and our constitutional rights of freedom of speech I believe which is the fifth amendment

Date of experience: September 9, 2021

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
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