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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
This company does not typically respond to reviews

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California
1 review
0 helpful votes
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I will never buy another ad through facebook.
I have seen page after page, and post after post, be deleted (or hidden) per facebook's agenda. Facebook is crushing truth and free speech.

Date of experience: September 8, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect gift boxes
September 7, 2021

Every time I need jewelry gift boxes, I am never disappointed with my order! They are quality boxes in just the right sizes filled with a cotton layer. They make a professional presentation for my handmade jewelry.

Date of experience: September 6, 2021
Colombia
2 reviews
0 helpful votes
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I replied to someone on a post, the OP said he made multiple accounts on this website that is forbidden and now he's banned, I answered: "Why did you do that". And I got the notification that my comment was against their pathetic standards.

Date of experience: September 3, 2021
California
1 review
0 helpful votes
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I own a business and we have to work with Facebook on ads. First, their ad policies are terrible. But even worse, their "AI" robots will reject your ad for no reason other than it made a mistake. Even worse, if their stupid robots make a big mistake, they'll shut down your entire ad account. Even worse, when you chat with their support, they'll never tell you why it was rejected or taken down. You can get everything back up and running again if you constantly send it in for a review and after many reviews, an actual human will do it and reinstate it. Complete garbage of a system. At least tell your advertisers, some of who are spending hundreds of thousands or millions of dollars, what the issues are so they can fix them and adhere to your policies the next time.

Date of experience: September 1, 2021
Virginia
1 review
1 helpful vote
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Not up to no good company. Very recist and discriminators making this very ghard to sign up for some individuals of their choice, but oh well some many people can leave without it

Date of experience: August 27, 2021
RU
3 reviews
0 helpful votes
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Easy Process
August 27, 2021

Best advice I can give those trying to purchase an ID is to review the FAQ and photo taking guidelines. You do not want to have an ID ruined by a bad photo. I used those and got a Texas ID and it turned out great. Been using it for a couple months. Thanks again.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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I have been dealing with trying to get an old compromised account with my personal information, where I live, and about my family and friends and nothing has been done, and face book refuses to help, an employee of Facebook by the name NIKKI(chat has been saved), tried to help but then ghosted me after her "suggestions" did not solve the problem, and nor did anyone with security contact me. My personal information has been leaked and has been causing my life to fall apart because of this. I lost employment opportunities because of the account amount other interruptions in my personal life. And for over a year I've been sending the same reports and such with no help. I'd very much appreciate it if someone over at Facebook would KINDLY take the time out of their very busy schedules to fix this problem before fraudulent behaviour arises from that account. And these are the only responses I get. Why would someone pretending to be me have any say in this?, MY PERSONAL INFORMATION IS LEAKED!(it's been over a year of doing this I do not feel safe using face book knowing they cannot solve a simple issue like this)
-Matthew hill

Date of experience: August 25, 2021
Oregon
1 review
0 helpful votes
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Bought some socks from Compression Socks World on 3/18/21 returned 4/21/21 multiple texts, no funds.

Date of experience: August 25, 2021
Saudi Arabia
1 review
0 helpful votes
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I sent them several messages regarding Marketplace issue, but I never get any reply from facebook. Worst Customer Support ever

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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Facebook allows China to post fraudulent ads and take advantage of us. Facebook allow pages to be hacked. You can prove your identity but they wait until the hacker is finished fauding your friends before they allow you to take your page back.

Date of experience: August 14, 2021
Oklahoma
4 reviews
4 helpful votes
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Anti Social Network
August 13, 2021

This is a bad idea all around. I would like to see some information verification. I even tried their dating and that was a joke.

Date of experience: August 13, 2021
Morocco
2 reviews
0 helpful votes
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المعقول
August 11, 2021

أنصح كل واحد رأى هدا بالإنخراط بسرعة دون ضياع الوقت هدا سهل و مربح والله إسهل على الجميع إن شاء الله

Date of experience: August 11, 2021
Michigan
4 reviews
1 helpful vote
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Fascist censorship!
August 11, 2021

I have never seen such one sided obvious political censorship on any platform nor in any game I have ever played. These SJW's should be charged with many terrorist crimes including election interference and misuse of your information.
#fascistbook

Date of experience: August 11, 2021
Texas
12 reviews
72 helpful votes
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Was on a Facebook thread and posted just two comments. The next day when I went back to see if their were any responses there was one by a gentleman who had called me a name or two inside this paragraph that he wrote. Now having been on Facebook for quite a few years myself now I'm used to the name-calling as depending where you are on these threads you need to be wearing tough skin so I was like whatever. But I decided to report it anyways to Facebook as bullying and then I went back to hide the comment as I thought that it really was inappropriate the more that I thought about it. But what happened next was that the bullying comment was still there so I proceeded to hide it again only to notice that all of the "Like Reply and More" options under the comment itself were gone so I couldn't click on the "More" option to even select to hide or for report and/or support. Notice too that whenever you're reported as a user it gets done in an instant manner versus when users report someone or something it can take awhile? So in the end, my account gets restricted for 3 days while the Facebook employee gets to leave his inappropriate bullying words up. For a big company, Facebook sure loves to play games and makes its users look like the bad guys when they're the ones showing their true colors... FREAKING UNBELIEVABLE

Date of experience: August 10, 2021
Oregon
1 review
0 helpful votes
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I'd like to share my opinion of FB, but unfortunately I'd very likely be removed from FB if I did. And that alone wouldn't usually deter me, but for at least the next 1-4 years I would like to voice my opinion in the interest of preserving what remains of our country's democracy!

Date of experience: August 9, 2021
Florida
1 review
4 helpful votes
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This site is snobby. I once got a temp ban for 7 days and this $#*! Zuckerberg banned my content. White supremacist Allied $#*!s can post whatever racist content they want but insult a Nuyorican, Italian (non-white people) you get away with it. Zuckerberg should be beaten up. He has ruined Instagram. Die you $#*!.

Date of experience: August 7, 2021
Cameroon
1 review
0 helpful votes
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IELTS-Solution-Online
August 6, 2021

I was afraid make a purchase from IELTS Solution Online but i made it possible with them. They have the best tips to increase all your language skills. If you are planning to Take Ielts then you can also link up with them.

Date of experience: August 5, 2021
Yemen
1 review
0 helpful votes
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يسعني كثيرا ان اعمل مع شركة jocial وانشر الاعلانات علا الفيسبوك منصة jocial تعمل علا مساعدة الناس من خلال الدعاية والاشهار

Date of experience: August 5, 2021
Togo
1 review
0 helpful votes
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Le site est fiable sans problème ni pirate merci beaucoup je donne 5 étoiles bravo prochainement sortez un application

Date of experience: August 4, 2021
Florida
4 reviews
1 helpful vote
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I was a customer of Unique Visions Nursery and Landscape, Inc. (UVNL) for ten years. Every Tuesday they cut my lawn and trimmed my hedges; every first of the month I sent them my check. Recently, UVNL decided to trim my thirty-year-old, six-foot-high hedges down to 12 inches. Not only did this cause eight of my healthy hedges to die; UVNL also pulled down the fence panels from the north end of my backyard when they removed the five feet of cut hedges.

When I contacted UVNL's President to fix the damage they created, they told me that the hedges died due to too much rain. As far as the fence they tore down, UVNL said it was due to the fence being dilapidated. All I know is that I had a standing fence with lush green hedges before UVNL created the current situation.

All I have asked of UVNL is that they 1) replace the fence panels they pulled down and 2) replant the eight hedges they killed. To date, this has not occurred.

One side note, UVNL has cancelled me as a customer claiming Covid as their excuse. Meanwhile, I remain current on all of my payments due UVNL.

Date of experience: August 2, 2021

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Founded in 2004
Menlo Park, CA
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