Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Facebook

Facebook

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Facebook?
grey stargrey stargrey stargrey stargrey star

Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Ashley D.
Unfollow Ashley D.
Share Review
Report Review

Hi
December 5, 2021

Hang h:'(fghdfjetnsfndndv etbatnsf sg dgnsg eg etbetbeyneg dtbeybeybsybst eyndybey dy dh dh dy dy sybwt

Date of experience: December 5, 2021
Germany
2 reviews
3 helpful votes
Follow adad a.
Unfollow adad a.
Share Review
Report Review

A dangerous platform
December 5, 2021

A dangerous platform that does not respect the privacy of its users. The worst social media platform in the world. They try to direct what you think, buy, do!

Date of experience: December 5, 2021
New York
1 review
0 helpful votes
Follow Dwayne S.
Unfollow Dwayne S.
Share Review
Report Review

No stars
December 4, 2021

Democrat run like the others. Only see what Facebook wants you to see. Dropped them all.
It's all bs just like news media.

Date of experience: December 4, 2021
Canada
1 review
0 helpful votes
Follow Vicky B.
Unfollow Vicky B.
Share Review
Report Review

Excellent. Can even find a lots of friend's here. A Great platform to connect with world. This could be much better as the largest social media platform. Suggestions are the best.

Date of experience: November 30, 2021
India
1 review
0 helpful votes
Follow Hema P.
Unfollow Hema P.
Share Review
Report Review

This App Is Any Time My Account Disable And I Have Not Post My Company Profile Why Are You Disable My Account? I Am Not Satisfied Your Service Pls My Account Is Reactive

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
Follow Roze C.
Unfollow Roze C.
Share Review
Report Review

This is my 2nd order with LuckyVitamins and I am so satisfied with their service. Im from Canada and I received my orders prior in good condition plus quick delivery too! Will definitely order here again!

Date of experience: November 21, 2021
GB
1 review
1 helpful vote
Follow RAYMOND P.
Unfollow RAYMOND P.
Share Review
Report Review

I have been with facebook for a number of years now and today closed my account, have been subjected to constant unfair blockages unable to post or even respond to friends posts due to them making accusations about bullying and unacceptable comments which are completely unjustified, there seems to be an increased prejudice where Fb seems to work to a political agenda and doesn`t allow members to express an opinion that goes against it, watching video clips and making comment on them which is based on what the videos are depicting seems to upset fb and you find yourself being unable to pass any comment for 30 days. Being treated like a 5 yr old and being scorned for answering back is what it feels like although you aren`t even able to respond or engage in dialect about why you are blocked and believe me once you`ve been blocked once you are stalked and targeted as though you are a known criminal. Today I was told that I had 7 comments that went against FB`s policy however I couldn`t` tell you what the comments were or what they were related to. So I have decided enough is enough they are getting far to big for their boots and are constantly being put under the magnifying glass for there information and data gathering on members which is in itself a concern.

Date of experience: November 18, 2021
Texas
3 reviews
5 helpful votes
Follow Annie W.
Unfollow Annie W.
Share Review
Report Review

Facebook seems to be partnering with people who scam other people. They are allowing users to make fake profiles and pretend to be other people. How do I know this? Well, it's because I am one of the victims. There are people posing to be me on Facebook and when I report them Facebook tells me that it does not go against their community standards. Smh. A website created for those who like to scam is what Facebook has become.

Date of experience: November 16, 2021
India
4 reviews
0 helpful votes
Follow Neeraj K.
Unfollow Neeraj K.
Share Review
Report Review

I consider Facebook the topmost social media platform which was earlier known for only social networking but now plays a big role in business perspective too. I found Facebook as the best place for networking and business. The best place.

Date of experience: November 15, 2021
Texas
1 review
0 helpful votes
Follow Dena B.
Unfollow Dena B.
Share Review
Report Review

Decky hats
November 15, 2021

Turned out great! My church loved them. They were well made. A good substitute for the Richardson hats I initially wanted.

Date of experience: November 13, 2021
Arizona
1 review
0 helpful votes
Follow JAN P.
Unfollow JAN P.
Share Review
Report Review

I wrote a status that simply said "Free Kyle" and I was slapped with a 30 day suspension! I didn't even use a last name! WTF?!

Date of experience: November 10, 2021
Canada
1 review
0 helpful votes
Follow jesse f.
Unfollow jesse f.
Share Review
Report Review

Its good
November 10, 2021

I enjoyed this website alot it had all the things i needed and it is a great website i would do it again

Date of experience: November 9, 2021
Sweden
1 review
0 helpful votes
Follow Abdul Basit S.
Unfollow Abdul Basit S.
Share Review
Report Review

Love it
November 7, 2021

I'm so happy. My life has become wonderful.
The products I just received was so good. I just love them!

Date of experience: November 5, 2021
Australia
1 review
10 helpful votes
Follow Deb M.
Unfollow Deb M.
Share Review
Report Review

No Business Support for our Business
November 4, 2021

Facebook's AI and machine learning to review Businesses Ads has never worked for our account. We have endured constant mistaken Ad Account bans, Facebook Marketing Experts seem to be false advertising because in my own experience I have clicked on the banner to schedule a call and it always says there are no time slots available.

Date of experience: November 4, 2021
Florida
1 review
2 helpful votes
Follow Judy S.
Unfollow Judy S.
Share Review
Report Review

Moral Crime
November 3, 2021

Moral crime against humanity especially children. Money is the root of all evil and Facebook has proved this adage.
This is not about a purchase this is about shaming and misinformation.

Date of experience: November 3, 2021
Australia
1 review
0 helpful votes
Follow Colin G.
Unfollow Colin G.
Share Review
Report Review

$#*! Facebook censorship
November 1, 2021

If you're looking for censorship this $#*!show would be your best bet $#*! them it is not suicidal thoughts to say the truth leave me the $#*! alone

Date of experience: November 1, 2021
Texas
4 reviews
5 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

PAH-THETIC
October 31, 2021
Updated review

Mark Zuckerberg is the worst CEO in history! He DOES NOT protect users from dangerous criminals and pedophiles lurking on the platform. In Facebook's early days, it seemed to be so innocent, and it was ok for people to talk to their friends, but now, there are criminals who hack users profiles and want to steal your money/identity/information. It's a shame that people can just get away with whatever they want to these days and not get caught!

Date of experience: October 30, 2021

Animal/Child Abuse & Security Concerns
August 29, 2021
Previous review

The platform HEAVILY allows animal and child abuse, and if criminals happen to see those photos and comments that others post, it's open season on those poor creatures. There are a bunch of child predators and animal abusers on Facebook. Believe it or not, Mark Zuckerberg himself is an animal/child abuser and SHOULD BE PUT AWAY! Facebook needs to shut its doors for good! Zuckerberg does not want to remove the cruel, abusive images/posts, because that's what fuels the company and keeps it running! Zuckerberg and the team are villainous and corrupt. The company is becoming very malicious. Not only do they allow pedophilia and animal abuse, but they are stealing your and your child's personal information(i. E., social security number). Whatever they tell you about privacy, DO NOT BELIEVE THEM. They don't care about your privacy. They're just out to hack your computer and get your money!

Date of experience: August 28, 2021
France
1 review
1 helpful vote
Follow Sandra W.
Unfollow Sandra W.
Share Review
Report Review

Merci Karen P.
October 31, 2021

Le rapport qualité prix est là, super service client (merci Karen P) je recommande les yeux fermés et je continuerais à commander auprès de PatPat

Date of experience: October 28, 2021
SY
1 review
1 helpful vote
Follow Fatema H.
Unfollow Fatema H.
Share Review
Report Review

I recommend
October 30, 2021

I started buying things for this site for a while now. And Their products are just awesome. It's very nice Buying a gift card at the this store always feels like magic. The code is correct, received immediately. Thank you for your service!

Date of experience: October 28, 2021
Nebraska
1 review
0 helpful votes
Follow Glen L.
Unfollow Glen L.
Share Review
Report Review

We were pleased with the good work that was done on our Maple tree that was damaged in the summer wind storm. The workers were very experienced and polite. When they left you could not even tell they were there except that the tree looked much better. Clean-up was fantastic. They also were two weeks ahead of schedule on the job which was great. Thank you again for your good work Sunworks, Inc Tree service.

Date of experience: October 26, 2021

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
See all photos