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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Fabletics has truly impressed me! The quality and variety of their products fit seamlessly into my lifestyle, and I'm always receiving compliments on my outfits. One standout feature is the fit guarantee—something I haven't found anywhere else! The return process is a breeze, which is such a relief. I also love how they introduce new products every month, along with a points system and the flexibility to skip membership months. Almost all of their items fit true to size, especially when it comes to the length of the bottoms, which is a game changer for me. Navigating their site is easy, and I appreciate the option to select models that resemble my size and body type—a feature not many brands include.
However, I didn't give Fabletics a full five-star rating for a few reasons. For one, I believe that the monthly VIP membership should always offer free shipping without any purchase minimum—or at least consider lowering the membership cost.
I've also noticed that the darker shades of fleece and year-round cottons tend to develop odd spots after washing, even though I diligently follow the care instructions to a T: turning items inside out, washing in cold water, and tumble drying on low.
Additionally, I've found that popular new items sell out super fast, and it would be helpful if they offered a restocking notification option.
As someone who's tall, I'm still on the hunt for that perfect pair of leggings. While I've tried several styles, many tend to run small and are cropped higher than I prefer. But I remain optimistic—I'm sure I'll find a winner soon!
Lastly, while customer service is usually stellar, I did have a hiccup during an exchange that made the follow-up a bit challenging and time-consuming. Overall, I'm excited about my Fabletics experience!
I've been buying Fabletics for about a year and am extremely happy with all of my purchases, most are leggings. Great quality, great fit and support. Prices are great too, I am a VIP.
Slow, lags, drags. Not great for mobile shopping. In fact, a real pain.
My husband and I both purchased cloud jersey joggers and shirts. They are perfect for casual weekends in the very cold winter. Additionally. They was well.
I'm not a huge fan of this brand. I submitted an exchange for size and it took 3 weeks. By then the item I was exchanging was sold out. Bummer! The fit is also not very flattering on most tops, colors selections great! Hoping the taupe slate colored leggings come back. Wanted those as well but returns take an eternity. So they are now sold out.
Experience in- store and online was wonderful! I would go to fabletics every time to buy this leggings! They make a long which is difficult to find and they hold everything in the right places making your butt look good! 😊
Poorly described scheme to pay each monthly. Poor quality zippers on the pants I bought
Happy with my purchases, only issue can be limited choices by size.
The outfits would be advertised but then never actually in stock.
I have attempted to order from Fabletics three times over the past 6 months. I live overseas and use an APO mailbox. I have received orders in the past to this same APO. This year they have been shipped, I wait to receive the package, then I get notice of my "return". This is disappointing and frustrating. I am not sure if they changed shipping companies, but this was not an issue before. Extremely disappointed in this lack of service. Fabletics customer service is courteous, but the shipping company is apparently unable to actually ship to an APO address any longer. Disappointed and frustrated with the shipping is the best description.
This sweater was very comfortable and had it on with a cute pair of jeans. I approve
As advertised! Huge sale with % Off most items. Excellent fabric and colors. Needed a larger size on some of the workout legging styles but top sizing was perfect!
Always have a pleasant shopping experience on Fabletics site. Ease of use, well done web site and excellent products keep me coming back for more.
Excellent and responsive customer service
And the products are well-made
Not sure what platform Fabletics is running on but the UX is terrible. Frequently doesn't load. Automatically provides filters based on profile sizes and I can't turn that function off. Shows items as available/in stock when they are in fact not. I've been a member since Fabletics launched and the experience gets worse every single year.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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