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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great quality
February 12, 2025

Fabletics has truly impressed me! The quality and variety of their products fit seamlessly into my lifestyle, and I'm always receiving compliments on my outfits. One standout feature is the fit guarantee—something I haven't found anywhere else! The return process is a breeze, which is such a relief. I also love how they introduce new products every month, along with a points system and the flexibility to skip membership months. Almost all of their items fit true to size, especially when it comes to the length of the bottoms, which is a game changer for me. Navigating their site is easy, and I appreciate the option to select models that resemble my size and body type—a feature not many brands include.

However, I didn't give Fabletics a full five-star rating for a few reasons. For one, I believe that the monthly VIP membership should always offer free shipping without any purchase minimum—or at least consider lowering the membership cost.

I've also noticed that the darker shades of fleece and year-round cottons tend to develop odd spots after washing, even though I diligently follow the care instructions to a T: turning items inside out, washing in cold water, and tumble drying on low.

Additionally, I've found that popular new items sell out super fast, and it would be helpful if they offered a restocking notification option.

As someone who's tall, I'm still on the hunt for that perfect pair of leggings. While I've tried several styles, many tend to run small and are cropped higher than I prefer. But I remain optimistic—I'm sure I'll find a winner soon!

Lastly, while customer service is usually stellar, I did have a hiccup during an exchange that made the follow-up a bit challenging and time-consuming. Overall, I'm excited about my Fabletics experience!

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Extremely Happy With My Purchases
February 12, 2025

I've been buying Fabletics for about a year and am extremely happy with all of my purchases, most are leggings. Great quality, great fit and support. Prices are great too, I am a VIP.

Date of experience: February 2, 2025
Maryland
2 reviews
0 helpful votes
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Site does not work well on mobile
February 12, 2025

Slow, lags, drags. Not great for mobile shopping. In fact, a real pain.

Date of experience: February 2, 2025
South Carolina
1 review
0 helpful votes
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Cloud Jersey Rocks
February 12, 2025

My husband and I both purchased cloud jersey joggers and shirts. They are perfect for casual weekends in the very cold winter. Additionally. They was well.

Date of experience: January 9, 2025
California
1 review
0 helpful votes
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Supply
February 12, 2025

Great products, issues with supply availability. Some glitches with app, and fit app where some features are not accessible.

Date of experience: February 2, 2025
South Carolina
1 review
0 helpful votes
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Meh!
February 12, 2025

I'm not a huge fan of this brand. I submitted an exchange for size and it took 3 weeks. By then the item I was exchanging was sold out. Bummer! The fit is also not very flattering on most tops, colors selections great! Hoping the taupe slate colored leggings come back. Wanted those as well but returns take an eternity. So they are now sold out.

Date of experience: February 2, 2025
Georgia
1 review
0 helpful votes
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Best damn leggings on the market
February 12, 2025

Experience in- store and online was wonderful! I would go to fabletics every time to buy this leggings! They make a long which is difficult to find and they hold everything in the right places making your butt look good! 😊

Date of experience: February 2, 2025
Georgia
1 review
0 helpful votes
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Monthly payment scheme
February 12, 2025

Poorly described scheme to pay each monthly. Poor quality zippers on the pants I bought

Date of experience: February 2, 2025
Michigan
4 reviews
0 helpful votes
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Leggings
February 12, 2025

Very good experience with the online site. Easy access and easy to use. Great products.

Date of experience: February 2, 2025
New Jersey
1 review
0 helpful votes
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Too small
February 12, 2025

Quality very good, however uniforms fit is to snug

Date of experience: February 2, 2025
Pennsylvania
3 reviews
0 helpful votes
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Great clothing
February 12, 2025

Happy with my purchases, only issue can be limited choices by size.

Date of experience: February 2, 2025
Massachusetts
1 review
0 helpful votes
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Quality
February 12, 2025

I have ordered from Fabletics for many years. The product is superior consistently.

Date of experience: February 2, 2025
Michigan
1 review
0 helpful votes
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Always out
February 12, 2025

The outfits would be advertised but then never actually in stock.

Date of experience: February 2, 2025
Italy
1 review
0 helpful votes
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Package not received for the third time
February 12, 2025

I have attempted to order from Fabletics three times over the past 6 months. I live overseas and use an APO mailbox. I have received orders in the past to this same APO. This year they have been shipped, I wait to receive the package, then I get notice of my "return". This is disappointing and frustrating. I am not sure if they changed shipping companies, but this was not an issue before. Extremely disappointed in this lack of service. Fabletics customer service is courteous, but the shipping company is apparently unable to actually ship to an APO address any longer. Disappointed and frustrated with the shipping is the best description.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Very comfortable
February 12, 2025

This sweater was very comfortable and had it on with a cute pair of jeans. I approve

Date of experience: February 2, 2025
Florida
1 review
0 helpful votes
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Fabletics-great product!
February 12, 2025

As advertised! Huge sale with % Off most items. Excellent fabric and colors. Needed a larger size on some of the workout legging styles but top sizing was perfect!

Date of experience: February 2, 2025
Hawaii
1 review
0 helpful votes
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Purchase
February 12, 2025

It was a great experience shopping at Fabletics online.

Date of experience: February 2, 2025
Oklahoma
3 reviews
0 helpful votes
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Shopping Fabletics once again
February 12, 2025

Always have a pleasant shopping experience on Fabletics site. Ease of use, well done web site and excellent products keep me coming back for more.

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Great product. Great customer service.
February 12, 2025

Excellent and responsive customer service
And the products are well-made

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
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Not sure what platform Fabletics is running on but the UX is terrible. Frequently doesn't load. Automatically provides filters based on profile sizes and I can't turn that function off. Shows items as available/in stock when they are in fact not. I've been a member since Fabletics launched and the experience gets worse every single year.

Date of experience: February 1, 2025