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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Just sell clothes, not a sub I have to opt out of monthly. Silliness galore.
The merchandise is garbage quality
It's overpriced
It rarely is sized traditionally
They add dumb handling fees that no other online retailer adds
They charge restocking fees
Can't wait for the day they go out of business. I will throw a party
Avoid at all costs
Do not use
Find any alternative
Got wrong order told I have to pay again then had to wait several weeks before getting my order
I called to cancel. Took forever 1.5 hrs after trying to talk me out of it then instead of confirming h my request I was transferred to the virtual agent again and had to start all over
I like it. And feel very comfortable and good adjust
I was disappointed that there was no front fly or back pocket in which I always carry my cell phone
My wife likes your products; however, your sizing is extremely erratic. My wife is handicap and does not like to try on clothes in the store. So, take home and try on. This causes multiple trips to the store to get one that fits.
Quality clothes. Customer service good.
But alot of styles are not my style. To many revealing clothes. Cropped tops, low cut.
I love Fabletics and have been a member for years now. I recently started using the app and find it more challenging to navigate and the sort/filter options don't work as intended (e.g., filter by size only to be shown options that are not at all available in my size). I'm hoping they can fix that issue because it would make looking and buying a smoother experience.
Your website and product is great. You purposely make skipping a month difficult. When you send out an email about using the monthly credit or skipping, I should have the skip button on that email and not have to search for it on my Account. Every month this is frustrating to have to take time to do this, making me do this doesn't make me want to see things to buy, it just makes me want to cancel the membership,
I got a gift of a jacket and leggings. They did not fit and I did not like style...I wanted to return and they store said I had to get the same product in a different size...WHAT! I didn't like it...I called many times to the corporate no luck.went back to store Many times...finally a manager had some sense and got me a return and some leggings in my size that I preferred...Terrible policy...I will never go back!
I Sent 5 items back for return. The warehouse only found 4. I was charged for the 5th item that i no longer have. I didn't keep up with my return receipt. It took nearly a month to process the return and i honestly thought it had been returned already. Never had a warehouse lose my return before. Shouldn't there be an extra pair of pants lying around?
I love my leggings and apparel
I get from Fabletics and YITTY. It was just crazy how expensive it was getting so I sadly had to cancel.
Continuously charged after skipping nothing is worth the $59 monthly fee, unable to ever reach a life person to cancel
Definitely size up by two for the power fit. Power fit is also not very soft as compared to other brands. Returns challenging.
Incredible fabrics and incredible price. Cannot believe the quality of the product
The membership pricing is confusing and leaves the member wondering if they really paid the price marked. On the order page it shows member price. On final order page it shows original price. Then subtotal. Then overall discount not individual discount. So you never really know how much you paid for each item especially if you do large orders. Plus the tariffs charge was ridiculous and almost made me cancel before each order. Felt like that was a sneaky up charge. The whole process was convoluted!
The quality of the product has declined. Probably due to cost measure savings. The fact that you have to join the club and potentially get charge $60 a month if you forget to skip the month is a deterrent. There are better options.
I managed to order the wrong size. I originally ordered a 35 ways 32 length. When I should've ordered a 36 waist 34 length.
The checkout process is very confusing. The price of goods and discounts never equals the display prices. It's very hard to determine what I'm paying for a product, especially before I put it in the cart.
The product great quality, customer service pretty good. But I returned to items at the beginning of Jan and still not refund it's been a month. I was told to wait three weeks now I am past that. I am a very patient person but this is a little much.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

