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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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USPS (United States Postal Service) lost my package not only once, but twice for the same product. I had to call Fabletics Customer Service in both instances. When I called the 2nd time to report the issue, I didn't think that they will resend the package for the 3rd times. I thought I would just let them know that I didn't receive my package. To my surprise, they honored a 3rd package and mailed it out to me. This time I requested the package to be held at the post office and I was able to pick it up. This is one of a kind quality customer service. So, impressive! Fabletics got my families and friends business for years to come. Thank you Fabletics!
I ordered a body suit and the stitching came undone as soon as I tried it on. Customer service told me to send it back for a replacement and I only have 7 days to do so. I mailed it back weeks ago and I still do not have the replacement. I emailed customer service again and received an automated response that they will no longer be using emails for customer service. I have NEVER heard of such a thing.
Used for a few years to keep my workout gear up to date and cure
Love all my pieces
I like fabletics products. However, shipping takes forever! I placed an order January 7 and have yet to receive my order.
Since I joined monthly pricing has continued to rise while some options has become very limited for sizing making it harder to redeem credits for a true value.
Initially joined because the value of combos/outfits was worth the price. The styles/packages have changed creating less interest in continued participation in the program.
I ordered a pair of scrubs thinking they were teal and when they came, they were a dark blue, and I was very upset because I couldn't wear them to my nursing class because of the color
I had a $30 "gift" from HP through Nift, and I started an order with Fabletics, I tried several times and could never see how to use the $30 gift, so I paid for the times myself. I felt like I'd been scammed.
But I received the items, I really like them both, however the top was too small so I sent it to my daughter and she loves it.
I usually have trouble navigating the Fabletics website. It will be helpful if you group sets and coordinating tops and bottoms on the same page. When opening some bottoms, it will be helpful if you add the coordinating tops underneath, in order to purchase sets, when possible.
Great clothes great value amazing price for men and women
Fabletics has great customer service and has rectified all issues I've had but one particular carrier OnTrac has lost packages. They've had numerous issues finding my home which has caused me to contact OnTrac customer service for help. This has caused delays in multiple packages. I would rate OnTrac a zero if I could. However the quality of Fabletics clothing is outstanding. I will continue to purchase even though it can be a lengthy process.
The products I purchased were great--good quality and all products I ordered were shipped. The shipping is a little slow compared to what we've gotten used to with Amazon and other companies but no complaints on that.
Though I love the apparel brand, this is the second time I've gotten the wrong items and had tracking/shipping issues based on the third party currier chosen. Upon calling my only resolve was keep waiting. Product did arrive but the size and style was incorrect.
Different styles yet same size…fit differently. Quality not as good as original Fabletics product.
Some clothes are great but some are cheap and it's hard to tell online.
Prices were raised without notifications.
Some pieces I was impressed by the quality like the fleece jacket and flair leggings I purchased. Other things just felt extremely cheap like the tank tops. It's somewhat hit or miss on trying to find things that aren't going to fall apart after 2 washes. I also am a tad frustrated that 1 member credit can either get you a really nice jacket or just a tank top, it doesn't really feel like this service is equitable.
Fabletics has some great products with sizes available for all bodies! The quality of fabrics are more often than not the best and their sales... You'll always get a great deal!
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

