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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Wonderful clothes at great prices!
February 13, 2025

Order purchase and received delivery within a few days, very timely!

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Obnoxious website
February 13, 2025

So much scrolling for each color. Why can't they just have one for each article of clothing and then you can swipe on that one or click it to see all the colors? Also they are always out of 90% of what they offer.

Date of experience: February 3, 2025
Pennsylvania
1 review
0 helpful votes
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Poor quality
February 13, 2025

Zipper doesn't work well and the lining has a hole in it

Date of experience: February 3, 2025
Georgia
1 review
0 helpful votes
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Getting expensive
February 13, 2025

I thought Fabletics was great when it was $50 for an outfit. But now they have slowly increased the price to $70 and the product hasn't changed and they don't give you anything extra. Plus they make it so expensive to earn "free items"!
What happened to affordability!?!

Date of experience: February 3, 2025
New Jersey
1 review
0 helpful votes
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Fit
February 13, 2025

Love the fit and feel, of them they are really good.

Date of experience: February 3, 2025
Virginia
1 review
0 helpful votes
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I love Fabletics clothing but I'm so frustrated with their subscription/membership model. It makes it so hard to purchase clothes confidently and without remorse. It's so obvious they designed it this way so people buy more from them, but it's pushing me away and looking for similar brands who don't do this.

Date of experience: February 3, 2025
Colorado
1 review
0 helpful votes
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Inconsistent sizing
February 13, 2025

I have had multiple issues with sizing variability. The first pair of scrub joggers I purchased were perfect in a size small tall. Since then, I have received items without pockets, too tight in the thighs and waistband, and strangely short in the rise. I have also ordered mediums, which were the same size as the smalls. Each order generally requires a return and repurchase (can't do an exchange) for a better fit. The knees in the joggers also seem to wear thin rather quickly.

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Quality
February 13, 2025

Comfort and quality. Great pricing and customer service

Date of experience: February 3, 2025
Virginia
1 review
0 helpful votes
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Metallic Jacket
February 13, 2025

Christmas gift that Exceeded expectations and pleased recipient

Date of experience: February 3, 2025
Tennessee
1 review
0 helpful votes
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Never Received the pants
February 13, 2025

I Never Received the pants. Enough said. I'm getting ready to cancel my subscription

Date of experience: February 3, 2025
Ohio
1 review
0 helpful votes
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Clothes
February 13, 2025

Excellent design and great looking! Rey comfortable

Date of experience: February 3, 2025
Uganda
1 review
1 helpful vote
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Money scam
February 13, 2025

The $60 credits are a complete scam. When using the website to purchase items with credits, often times you are using a credit to purchase an item that does not cost $60. This is dishonest and stealing.

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
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NONE OF THE ITEMS FIT ME
I HAVE BEEN TRYING TO REACH A LIVE HUMAN TO RETURN A THE ITEMS AND GET THE LABEL BUT YOU MAKE IT IMPOSSIBLE
THE WORST CUSTOMER SERVICE
I BLOCKED MY CREDIT CARDS WITH YOUR COMPANY / MOTE OVER OT TOOK WEEKS TO GET THE ITEMS US THE PRICES I ORDER YOU CHANGE IT AND CHARGE ME FULL PRICE PLUS A MEMBERSHIP/ THIS IS FRAUD. REPORTED TO BETTER BUSINESS BUREAU TO MY ATTORNEY GENERAL TO THE COMMERCE DEPARTMENT IN WASHINGTON DC I ALSO REPORTED IT TO HARVARD LAW TO START A CLASS ACTION LAW SUIT AGAINST FABLETICS INC FRAUD SCAM PRICE CHANCE IN WEB SITE DIFFERENT DATE OF ESTIMATED DATE OF DELIVERY TOOK A MONTH LONGER SIZED IRREGULAR NOT WELL SAWN DID NOT FIT DID NOT LOOK LIKE ADVERTISING PRICE CHANGE INCREASE PRICE IN BILL TOTAL FRAUD IS FABLETICS

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Amazing product!
February 13, 2025

Amazing product,amazing customer support,and delivery was fast

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Difficult to cancel membership.
February 13, 2025

Difficult to cancel membership.I would prefer to have easy access to cancellation options

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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Very nice scrubs
February 13, 2025

Material has only slight stretch but is very comfortable and sturdy, good construction of fabric/seams.

Date of experience: February 2, 2025
New York
2 reviews
0 helpful votes
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Worth the price!
February 13, 2025

Good quality brand. I have 5 pairs already, gonna add more for my collections

Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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Quick fix!
February 13, 2025

My package was missing with no movement from fedex in 9 days. The associate was able to get a quick package sent out to me with expedited shipping.

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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Comfy and cute!
February 13, 2025

I've enjoyed my finds from Fabletics. My hubbie gave me a gift card for my birthday and I'm hooked. All the clothes fit and are good for casual wear and for workouts. I love my fuzzy long coat, my bathrobe, my red off the shoulder sweatshirt etc!

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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GREAT SERVICE!
February 13, 2025

I received exactly what I wanted in quick time. I am. always impressed with Fabletics. Their items represent a variety of clothes. I appreciate how they change models' pictures so I can see what the item would really look like n my plus size. It helps me make a more informed choice

Date of experience: February 2, 2025