This whole website and concept is very misleading. PLEASE BE CAREFUL anyone ordering anything! I have just had two months' worth of £44 deducted from my account after purchasing the marketed first order of £22. I'm very concerned that there is no real communication as to what you are getting involved in at purchase. I have just called Fabletics and they have tried to explain it to me but i am just so shocked at what i have been paying out for. There was no refund available and i have had to buy another two outfits with the £88 credit i had on the account. I couldn't even buy items to the value of £88 only the £44 outfits!? It's all outrageous and i am still so confused as to what a VIP member (which is actually what i became apparently) offers me other than a big headache! Obviously i have cancelled my account immediately and will not have anything further to do with Fabletics!

My first order in April as a VIP was fabulous, not a problem.
In May, I selected to skip month on 5/3 as getting a workout outfit was not in the budget for the month. It came to the screen that stated "you have successfully skipped for the month" once I selected to skip.
On the 5th, 5/5 (today), I received an email while I was at work saying "thank you for your purchase and your order is being processed and will ship shortly". I DID NOT make a purchase. I DID NOT have anything in my cart. I WAS NOT even on the site. The sizes selected were not even my sizes. The shipping and billing address was correct and to me, however. I do not know what happened, but I cancelled my membership and the order immediately. How can you purchase items on someone's credit card? I do not recommend this site if this is what mysteriously happens when you want to skip a month.

I first bought from this store about 2 months ago--got a 3 piece outfit (long sleeved top, capri leggings and sports bra) for about $30. I love the outfit, it's cute and comfy and I get loads of attention in it--frankly a bit too much! Lol. The capri pants in particular were really flattering. ;) The sports bra was a bit too tight so I didn't use it, but even then I feel the price was a bargain for the great clothes I got!

I've never bought from stores like Juicy Couture or Lululemon as I think it's overpriced. But I love my Fabletics outfit.

I've skipped the next 2 months so far, as I haven't been working out much recently. :( But once I start working out regularly again, I'll definitely order more outfits as I saw lots on the website that are cute, comfortable and reasonably-priced! I'm a happy customer :)

I did not order because I saw the ongoing monthly charge and trying to contact you in any way always brings one back to your home page to purchase an outfit. Though I did not, nor do you have any billing info on me, I no longer wish to receive your mailings. I do not want to get involved with such business practices. Your reviews are less than positive and found that those who did give you their billing info were quite frustrated trying to get away from monthly charges. NO THANK YOU!

I tried this product based on a promotion offering a reasonable priced outfit for trying them out. I did not read the offer close enough because I got billed a membership fee several weeks later. The first outfit was okay the first time I wore it but after one wash the shirt could not be worn again. The only way you can cancel a membership is by phone and I waited over an hour in total to cancel the membership by phone. They have very long hold times. I called four times before getting a hold of someone. I tried writing the company and they would only cancel by phone. I was very clear I wanted to cancel and they kept trying to get me to order more things. I finally had to be rude to get her to stop talking about other purchase options and just get the membership canceled. They did cancel but would not remove charges for the membership and or the defective merchandise. I would not use this company again.

I was a bit excited about these outfits as first and I really love their Lima capri work out pants. But the changed their rewards program and it's not what I agreed to. I agreed that if I accumulate 1000 points that I would get a free outfit. Now they changed it so that you have to get 2000 points to get one piece (a top, bottom) plus it's such a limited choice of what you can get. I was already at 1000 points and they just changed the program and it makes me so unbelievably unhappy. I emailed customer service and told them how wrong it is that their company are terrible with customer service. Absolutely terrible. Don't sign up. It's not worth it.

Unbelievably cheap outfits. The shirt stretched out immediately, and the pants rode up to give me a "camel toe." The "sports bra" was not fit for anything involving "sports" other than yoga-- possibly. Do NOT enroll in this program. I've spent over $800 (2 accounts... one for a friend) and not found anything worth purchasing. And the membership costs $49.95/month but the outfits are mostly $59.95 and up. You're better off at Target, Nordstrom Rack, Ross or Marshall's.

This company charges you monthly to be a member... its $50 a month to be a member. You get credit, but if you cancel, they charge you higher prices with that credit making it not worth it. It's a total rip off! Then if you try to cancel it they give you a runaround with people that barely speak English, so its hard to understand them. The clothing was just ok. The size was not true to size. I would never recommend using this company EVER!

Unsatisfied customer

I resigned after a few months of being charged and not finding anything that fit my needs. I did not receive the "free" outfit. I also had a difficult time finding outfits that were age and body shape appropriate.
I lost about $100 in the deal as the company would not refund my monthly charges that were automatically placed on my credit card. After I thought all was "fixed" as far as leaving the membership and not having my card charged, I received yet another $49.00 charge. I had to dispute the charge with my card company. When I called Fabletics, I was placed on hold due to heavy calls. I can see why. I waited for a representative for over 30 minutes. I would not recommend this company due to the unusual sales tactic. It feels like a scam.

If you have had problems with Fabletics then you don't understand how the VIP membership works. Each month you have from the 1st of the month to the 5th of the month to select and outfit. If you fail to do this, your card will be charged $49.95. That money goes into a credit account to use at a future date. If you don't like any of the outfits that month or just don't want to spend the money that month, all you have to do is click on "skip this month". I have skipped a month, I have ordered on others. Plain and simple. You just need to read. The leggings are wonderful!

I ordered an outfit from Fabletics. First, I never got my order. The company claimed they delivered it to my address, and yet did not leave a note or a contact number or anything. Second, when I called to check on the status of my order, the woman told me a neighbour had signed for it. A neighbour from the building next door. Someone I have never heard of. I will never see that outfit. Third, I called to get a refund on my order and cancel my account, and then ended up with another charge on my credit card. A surprise membership fee I had no idea about. Even though the people on the phone were nice and seemed to be trying to give good customer service, they did not even try to do anything to rectify the situation. I would never recommend this company to anyone. It was the worst experience. Buying beautiful clothing should never make someone so frustrated. If I could give an overall rate of zero or below, I would.

I love fabletics, I have the VIP membership and I love how much they cut the prices, I buy sports bras from other places and the it is cheaper on Fabletics. I keep reading the reviews about the fees.The only fee you are charged is if you don't buy every month and you can use the credit from that month to the next month. It clearly states that they will charge you every month and when you first buy if you don't want to do VIP it has an option not to and you'll be charged full price. I think that is a matter of people not bothering to read the fine print of anything, don't blame Fabletics for your irresponsible behavior.

I can agree with everything the bad reviewers are saying, Quality is awful, sizing too big, returns from Australia would be a complete waste of time & money and the biggest scam is the automatic VIP membership that takes money from your credit card every month<> after being bombarded almost every day with emails I didn't read them and thought unsubscribing would do the trick. Did not know my credit card would be charged every month if I did not play their shopping game. Tried to cancel my membership, it cannot be done on line and tried for an hour to call them to cancel. Lines are closed apparently. Only choice I have is to speak to the bank and stop my credit card being charged.

Pleases no one should shop with the company. They should be stopped because immediately you make a purchase they store your card and take £44 out of your account without any warning! The customer service team will say any rubbish to keep the money even if you are saying to them clearly I don't want to make another purchase. The biggest FRUDE I have ever seen operation on line. I asked for my money back after and hours long chat of please can I have my £44 back. They put the £44 back and took it out again thesame day. I now need to ring up again for another long chat of them telling me, am a VIP member. Gosh, is insulting because giving is a name (VIP member)-does not take away the clear fact we are all dealing with modern day Internet theft.

Did not receive any email notifying me that my card was about to be charged $50 USD until after my credit card was charged and was too late to cancel... Appalling customer service, was stuck waiting on the phone to them for an hour which was all read from a script, emails were general canned responses which did not answer any of my questions, my first order I purchased from them got sent the wrong size and way too much of a hassle to return it from AUSTRALIA, not to mention the ONLY way to remove your credit card details is via phone (wtf?!? I cant even remove my own private card details?!)
Save your time, money and sanity and just go else where, its really not worth it.

I never post reviews for consumer items and I am a seasoned online shopper who has clicked plenty of boxes and made plenty of mistakes. If I sign up for a "membership" and forget to cancel, etc., shame on me. Those who wrote that we should have read the fine print more closely don't understand how sneaky this scam is. There has been so much media pushing these clothes and offering 50% off the first order etc., of course consumers are interested and eager to avail of the 1/2 price first time purchase discount. I thought it sounded great and I was hoping I loved the clothes. So you pick out your outfit and then at check-out, they ask you to click a box to get MORE money off and be a VIP. Sounds good. I can guarantee that 99% of those who checkout out and checked that box did not realize they were required to buy workout gear from Fabletics every month or be charged $50! It's not the sort of product that lends itself to a "membership", so in your consumer brain, you're not thinking that way. You quite literally don't see the fine print. The marketing company that came up with it knows that, but they thought they would give it a shot and see how many people they can scam. You buy workout gear when you want or need it. It's not the Book of the Month Club! The marketing is genius but so low. I was furious when the rude robot of a customer service agent tried to tell me that it is clearly stated at checkout. How is it possible that every customer service agent on earth has the same exact voice? Needless to say I got my refund. For skin care products like Meaningful Beauty - yes, those are products that you would renew and they ARE very clear that products will be shipped unless you cancel - but work-out clothes? Come on. Infuriating. Can't believe Kate Hudson would allow her name to be used for such a dirty marketing trick. P.S. The clothes are below average. I think I'll stick with Nike.