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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Company does say in terms and conditions that when you sign up they will take £44 from your account each month - THIS IS VERY WELL HIDDEN AND NOT CLEARLY MENTIONED WHEN YOU SIGN UP. No other company I know runs a business model like this and its a truly unacceptable ethic to assume this is a general term or condition to purchasing goods or items from this company.
Stay away from this company, the "deals" are not deals. The company "signs" you up for a "membership". Their customer service is deplorable and canceling is a major time issue due to the lack of commitment by the company.
At first i thought this was great, but until i had to deal with them, lack of customer service, scams, poor quality. Lack of followthrough. Unable to cancel easily
My account keeps getting charged $49.95 - they scammed my daughter -- she didn't even know they had signed her up for it. I'm disputing through my credit card company -- STAY AWAY FROM THIS SITE!
VIP membership is a con and they are taking cash from people in an underhand way. When you complain on Facebook they remove all negative feedback to give a very positive bias on there feedback.
Company is a total disgrace, I would recommend you don't order anything from this company.
The quality of the clothes is very poor and the sizing is completely wrong. Do not waste your money! They will also charge you monthly and the credits you get are just hairbands and other garbage. The worst company ever. Do not be fooled by this scam, stay away!
Every so often, one of the Fabletics employees enters a review on how their company is"not" a scam. But, it most certainly is, take it from me, an ex-customer... They disguise all their hidden fees as a one time payment for one item. But somehow they are still able to charge your credit card without you knowing. Don't fall victim to the scheme.
Fabletics is a lot like JustFab. If you do not want to make a purchase for the month, you have to remember to "Skip the Month" so that you will not be charged.
I was a Fabletics member for about six or seven months. I skipped every month except for twice. The clothing quality is subpar. I would compare the quality to Forever 21's athletic line. The tops that I have from Fabletics faded and became dingy after two or three washes. The workout leggings are not breathable or comfortable (at least the ones that I have are not). Fabletics is far overpriced for the quality.
Take my advice: Save up your money and purchase workout clothing at Lululemon or Under Armour.
I only bought these clothes because it was from Kate Hudson... terrible reason. I dont think the monthly charges should be that much considering you only save me like what... 30 bucks on an already overpriced outfit. Also, when I went to cancel my VIP I got some woman who could hardly string a sentence together and continued to tried and convince me three times to keep a membership that I said I wanted to cancel. The call was terrible and all I heard was background noise, a woman who was hard to understand, and would say "like" and "um" after every word... UGH! I am so disappointed with this company.
Do not buy from this company, unless you are happy for them to take money from you whenever they want - even after you have written to them and told them you did not intend to create or even want an account.
I cant believe another rich movie star trying to get more rich by scamming fans into a "MEMBERSHIP" just because you ordered clothes she endorses and put her name on! If it WAS that good, WE WOULD ALL KEEP ORDERING! So why scam us for monthly fees! I WILL NEVER SEE A KATE HUDSON MOVIE AGAIN!
I was a member for more than 6 months. Didn't want anymore product. Quality was ok. But when I called number to cancel I got recording. Number has been changed or no longer inservice. Well, this is only way to cancel. Got online to chat with customer service, confirmed I had right number, continued to get recording & then it hangs up. I'm sure they have high volume of calls but this was not the message I got nor did it give me opportunity to be on hold. I'm sure they were hoping I'd give up & get automatically charged for another month. Felt trapped with no way out. I finally called my credit card service to block further charges.
I have been a Fabletics VIP member since the company started. Recently, I had over 940 points (1000 to earn a free outfit) when Fabletics decided to change the rewards program. It now takes 2000 points just to get a top or bottom! How shady of a deal is this? Also, the choices they give you are items you have already purchased or are being discontinued. Shame on Fabletics! If you are thinking of joining - DON'T!
Signed up under the pretext I would get a free outfit after earning 1000 points. Then all of a sudden they changed this and you pick a item that has been discontinued or ugly colors left. Customer service sucks, it's like they say the same thing no matter what your problem is. Designed in California and made in some sweat shop. Could at least given Americans jobs especially because of the high pricing. Not even the costumer service employees are in the US. I will no longer participate in this circus. KATE HUDSON SHAME On YOU!
Fabletics kept billing me EVEN THOUGH I cancelled my credit card. The charged me TWICE a month over a period of 5 months until I found out. Again, even if you cancel your credit card because of their previous unauthorized charges, the will still charge you to that bank account you used the first time. Luckily for me, I had used American Express and they took care of everything. I go online and there is no credit with them for those $49.95 they had been charging; so where does that money go? It says a lot about a company who knows about how unsatisfied their clients are and does NOTHING about it. So BE AWARE.
This company is absolutely shocking. Very misleading site. I made a purchase on the 7th of April for £75 today the 11th of May they have taken £44 from my paypal account which they will not refund according to their terms & conditions!. As far as I was aware I made a purchase end of story. When you try to ring the company you are holding on for at least 10 mins. I will never purchase from this company again.
I called into fabletics months ago to cancel a VIP account I never signed up for. Basically they have taken over 200 dollars from me even though I have called their line four separate times to get them to cancel this account. They still havent done it correctl. I am a struggling college student I don't need to be shared by this company and it is completely ridiculous. DO NOT SIGN UP! All they want is to steal money from you without being very clear up front about the process you will have to go through to cancel these payments. I could have bought mugh higher quality athletic wear outfits from lululemon at this price.
Their customer care sucks. They are advertising products they don't sell on their site and when you write to customer care you get the answer to the wrong question, have to start again, etc. I also don't know who would pay $50/mo to order product. Over them and not buying. Shame on Kate Hudson.
Horrible customer service. I missed the "skip the month " by one day. I called customer service to see if I could skip the month. They use a foreign call center that READS you the rules of signing up for the VIP membership. Even though you are talking to a human the response is robotic. No compassion. I called to cancel my membership and I was on hold for 15 minutes. They are sending me a $50 outfit - they have no idea what size I am. Do not sign up for Fabletics. They do not care about a person they just care about screwing you out of $50 each month for their fee.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

