PLEASE DON'T GIVE YOURSELF A HARD TIME? STOP ORDERING FROM FABLETICS!

I have ordered a pair of running trousers for 17 pounds. I have received the item and paid for it. Few weeks later I went through my bank account when I realized that 44 pounds were taken off from my bank account. I spoke with a member of staff at Fabletics, who informed me that I have joined to be a VIP member. I clearly haven't join to be a member, as this was only an one off occasion I wanted to buy something from Fabletics. I have claimed my money back and I have been told that there is no way, that my money will be returned to my account. Please read the reviews before you shop! It says a lot about the company. I CAN'T BELIEVE that this company can get away with ripping off people.

I purchased a 'set' of clothing from fabletics in June 2015 for roughly AU$37. I thought it was a bargain! Not until last week when I was going through my bank statements did I realise they have been taking money out of my account since June 2015! It equated to AU$646.89! I can't believe this. I've just gotten off the phone to fabletics.com to cancel my membership and get a full refund as I did not knowingly sign up to spend approx. $70 a month on emails that went straight to my spam/junk folder! The man cancelled my membership right away and said that I would be fully reimbursed after I argued the point that it was a scam and I had been robbed. Allegedly I will be reimbursed, however they were not able to send an email with a confirmation of this and a reference number... So only time will tell. However, I have lodged a transaction dispute with my bank too.

DON'T USE FABLETICS.COM!

My mum ordered me a pair of leggings and a matching top from Fabletics. I disliked the outfit so we decided to cancel the order around 10-15 minutes later.We found nothing on the website so we called customer service and the man insisted that our oder was already on its way.We found this pathetic as we only ordered it less than 15 minutes ago.He refused to cancel the order and said that we would have to send the parcel back. Online it says that each package takes a certain amount of days to be dispatched, however he seemed convinced that this wasn't the case.Not only will we have to wait for it to arrive but we will then have to send it back, and wait for our money to be refunded. Please do not use this company, there costumer service is $#*! and they talk to you like a child.The only reason I gave it a star is because you have to choose a rating.

So being a teenager I went through a phase of joining the gym and wanted cute looking outfits... so I went to Fabletic's. Thought it was a good idea until such times as they starting taking £44 out of my account each month. This time i called and asked them to cancel my account. Though it was fine to which they refunded me 3 months worth of £44 (equaling £132) which was good of them. 6 months after 'cancelling' my account another lot of £44 has been taken from my account, to which i called and was told that i didn't actually cancel my account only freezed it. When asked if i could have a money back, they just said 'we can only refund once' - bull$#*!. They have taken money from me and didn't even give it back. It is a rip off. Never ever recommend it to anyone. Bloody daylight robbery.

STRONG WORD: Do not use then as they will rip you off!

Lulu Lemon will cost you less in the long run. Such an f'n hassle! Such a POS site. No way to get your money back or cancel orders. I was charged and credited $49.99 which is closer to $70.00 Canadian. Went to use my credits and couldn't? I want to spend my money how I f'n please! So I ordered pants and bra in order to use my credits, but instead was charged in full! So I've now spent $140.00 on $#*! I didn't want in the first place? Now what? How do I spend my credit. I do t want to spend another dime on this stupid site. Also leggings I did buy when I first got sucked in, have an ugly seam right down the middle of the crotch and makes it look like camel toe. Don't sign up for this $#*!! Nothing but regret!

I was suckered into the Fabletics scheme early on. Every month since then I've skipped. Last month I forgot to skip, so they charged me $49.95 and I can use that money as a credit- or so I thought. Since I've paid them I figured hey, might as well buy something. I didn't buy a whole outfit, just a bra because that's all I really need. Turns out my own money can only be used towards a full outfit, so that bra was taken out of my checking account. Ok, I thought, I'll just cancel the order. THERE'S NO WAY TO CANCEL AN ORDER. When I saw that I knew I was done. It's such a joke. Do not join them, they are a freaken scam.

I have tried to cancel my automatic payments twice now and the first time it was not clearly explained to me. The second time the consultant was better and explained I can not stop my automatic payment and keep the credits that I have. I have to use the credits before they can stop the automatic payments. Apparently there is no way for them to stop the payments other than to close your account which means you lose your credits. I already paid for them so they should be mine to keep and use whenever I want. Their cancellation policy is not clearly stated anywhere. This is the dumbest set up I have ever encountered.

As most of you know fabletics advertises big time on Facebook. I got suckered in by the cute styles and the price. The capris I ordered where so cute but after two hours wearing it the color turned the white parts to light blue in the crotch area. It stained permanently. This is Very cheap clothing if the colors will bleed just by wearing it a few hours. I called to cancel my VIP membership that I had no idea I signed up for. Customer services was more about keeping me VIP then making every effort to give me an option to replace the pants or give me my money back. I'm very disappointed that Kate Hudson has her name to this. I would think she would read these reviews and try to get out of whatever sad business deal this would be.

You are lured in by this "Half price first outfit" deal, and become a VIP, sounds good no? I personally didn't know why I'd been made a VIP but thought as a first time buyer I was simply getting my first outfit free to encourage me to but from their company. I checked my bank account last night and they've taken £44 from me, two months after they've taken money from me for an actual order I placed; I hadn't placed any since. I call in and explain why I'm rather angry about this random sum of money they've taken from me. Turns out if you choose the "half price first outfit" option, they take £44 off you the next month as part of your "VIP membership" as a credit for their store i. E. you can only spend it on their stuff and you can't get your money back even though this was not and is not made clear when you go through the initial process of buying your first outfit. They only inform you in the small print of your first Order confirmation, so watch out for this because they'll take £44 off you and not give it back. That's 10% of my student loan gone for this month. Not impressed at the lack of information supplied about this ridiculously high membership fee when you actually sign up, and they only tell you in small print at the bottom of an order confirmation email? Surely not? But yes, this is how sneaky they are and I wish I didn't have to buy from them again but may as well because they won't give me my money back anyway. They must make millions doing this, sneaky sneaky company.

Absolutely awful company. They have charged me multiple times after I have specifically gone in and "skipped the month." When I called to cancel it he woman all but refused to cancel my account, resulting in a horrible conversation in which I had to eventually hang up. I'm going to try calling back tomorrow because I just got another charge. Stay away!

Similar to most of the posts on here, I did not realize I was being charged monthly until 3 months in and was out the money for those 3 months. I have been waiting to get rid of this membership - of course you can't opt out online, you have to waste your time on the phone speaking to people who can't help you. I have been trying to use my remaining credits so I can cancel this membership, and I can't because THERE ARE NEVER ANY SIZES AVAILABLE!!! I have also used the online chat service, and after waiting for 10-15 minutes for someone to come online, I have been cut off with a 'chat session has now ended. Thank you for using' before I even had a chance to ask my questions. TERRIBLE customer service. What makes it worse is that Fabletics went from charging in CAD to charing in USD, which, for all of us Canadians, is a significant difference at the moment with the Canadian dollar being down so much. I wanted to like this company and their clothing, but I absolutely do not recommend it to anyway and have suggested to several interested friends to stay away.

The quality and the style of their clothing is decent but their business strategy is so filthy. they basically just want to make money of you in every way possible. Their system is extremely sneaky. Basically, once you become a member (which you automatically become if you buy ANYTHING from them online and you will be notified after). Once you become their member, you have to go on their website and 'skip a month' for every month you don't want to shop from them. If you forget to do that each month, they will punish you by charging your credit card. Basically for EVERY month you don't want to shop there you have to let them know. If you miss, they don't even have the decency to pay you back even for that month even if you lost your internet connection or something. you know why? because they make $#*! load of money this way so they don't have to beg the costumers to stay...sneaky isn't it? plus now that you have already paid you are probably tempted to stay their member so you can use the credits you FORCEFULLY received to buy their products and that's more business and advertisement for them! DON'T fall into this trap. Don't support them. This is stealing... of course legally, because everything is stated in their terms of use with in font size 2.

I ordered from Fabletics once about a year ago. First off, yeah the clothes are cute BUT the quality sucks. Kate Hudson is a liar and my whole outfit shrunk in one wash. Of course when I signed up I was unaware of having to spend or 'skip' a month. I completely forgot about this, having not received ANY emails until this month, I checked my account and found out my credit card has been CHARGED $549.75! I called to cancel and of course I couldn't understand the 'consultant' very well. She said she would refund me for up to 5 months which is about $249US (Im in Canada) and that I should use the remaining credit. I'm not interested in ordering more crap from this place. I called back and spoke to a different consultant who was extremely annoying who said "ohhhhh that might be a problem" when I said I wanted to cancel. She switched my membership account to a guest account so I'll no longer be charged every month. I requested for my credit card and address to be removed from my account but of course I have to wait to be refunded and will have to call for a third time and waste my time talking to these $#*!s. Unlike other websites that allow you to unsubscribe/cancel by just using their website, noooooo you have to waste 20min on the phone with an idiot who doesn't care about your best interest, they just try to reel you in again. Avoid ordering from this place at all costs. IGNORE THE COMMERCIALS AND FACEBOOK ADS!