I bought a couple of items to go on holidays this year - throughout the purchase process I was not made aware that I was signing up to a subscription service, otherwise I would have left the site - simple as that. I have since discovered that two amounts of £44 have been taken form my bank account, without my consent for September and October. I do not need £44 worth of fitness clothing and I suspect not a lot of people do. I called the company to ensure the money was returned to be only to be told very rudely that they would not return it. So in response I will ensure that every female and mum's forum is warned that purchasers are not merely buying clothes as per any other clothing website they are being forced into a subscription service that they have not knowingly consented to. Off to cancel with bank. Absolutely disgusted with Fabletics, this is not how to build up a loyal customer audience, your clothes should speak for themselves!

Let me preface this with the fact that I have never written a review for any company, ever. However, anyone considering giving this company their credit card information should know that this company has stolen hundreds of dollars from me.
I have cancelled my account with Fabletics on two different occasions, and have been charged $49.95 every single month since then.
DO NOT SIGN UP FOR VIP MEMBERSHIP.
They have outright STOLEN my hard earned money.
Kate Hudson should be embarrassed to own this company.

Cannot believe Fabletics are allowed to use their current so-called 'loyalty' system. Here's how it works:
1. You sign up to be a VIP
2. They charge YOUR BANK $49.95 every month
3. They tell you that you have $49.95 STORE CREDIT (which is in fact your money, not their generous gift)
4. Unless you intentionally SKIP the credit within 5 days, BAM, your $49.95 is gone.

Without my knowledge, I was charges over $100 AUD for being a 'VIP' over two months. I was being told I had $49.95 STORE CREDIT on my account (I though, Oh how nice of them), where in fact they were taking $49.95 each month OUT OF MY bank account and forced to spend it with Fabletics. The skip system is too complex and OF COURSE most people will forget to bypass the $50 charge each month. Disgusting marketing ploy. I work in marketing, this is disgusting and embarrassing for Fabletics.

FRAUD! This was very sneaky and wasn't clear when you signed up. They took over £130 of my money. Please do not sign up for Fabletics VIP. I have been fighting to get my money back for 4 days. Even had to call an American number from the UK which cost me a bomb. I will be writing a letter to get the whole of my money back. How dare they take money when I haven't aurthoised it or received any emails or letters to say they so. Disgusting company!

You're automatically charged ~$50 every month unless you log onto their website and elect to 'skip' the charge within 5-day period each month. You can't stop the recurring attempts to charge without calling their phone number, where they force you to sit and listen to minutes of sales spiels (I actually didn't make it until the end of the spiel it was so bad). They rebuff attempts to cancel accounts via email.

Customer service is intentionally unhelpful and obtuse - they're trying to create so much friction to disengaging with the company that you just give up. It is a terrible, terrible way to do business and it's really biting them. Here's a tip: if your product sucks so much that you have to slime and manipulate your way into keeping customers, you should probably just give up.

I strongly encourage anyone dealing with an unauthorized charge from this company to dispute it with their card issuer and place a stop-debit on the merchant.

I will NEVER do business with this company again. I signed up for a VIP membership months ago and have purchased a few items using the discount. I'll admit that the clothing is high quality and I have had no issues with the products. But the company is sketchy on its best day with business practices. At 50 bucks a month, I eventually decided keeping the membership was not in my budget any longer. The most annoying part of this company has to be that you must call and speak to a representative to have your membership cancelled. It's nearly impossible to get someone on the phone, and when you do they refuse to cancel your account until they have tried several different ways to keep your business. After ten minutes of declining basically every discount and free item in the book and pleading with the woman on the other line to just cancel my account and let me get off the phone, I thought I had finally succeeded. WRONG. I was charged the very next month the full amount! This meant I had to call the company again and go through the same process of having someone "look into it", cancel my account (for real this time), and promise a refund to my account within "5-7 business days". Extremely frustrated and will avoid this company in the future.

What kind of company deceptively signs you up for some ridiculous "V. I. P." service, which I am sure no one making a complaint on this website, thought they were committing to. I never would have agreed to this type of arrangement and did not notice until recently that I had been being charged for last 7 mos. $49.95/mo. After I made what I thought and intended to be a one time purchase. I complained to my Amex card and they initially reversed the charges. I then cancelled this service by calling Fabletics, which they insisted I had requested, even though I had no awareness of it and never purchased another item from this company. Immediately they sent Amex "proof" that I had signed up for this crap so now they are recharging the $350 back to my card. I have filed a complaint with CA BBB and I hope all of us can reach a resolution and be refunded the money that was basically stolen from us.

Since posting this review here and one on yelp I was able to get help from Fabletics customer service and they refunded the money to me!

Placed an order on 26th of august 2016. It took me nearly an hour to make a selection as some of the itmes were out of my sizes. Payment went out of my account received a confirmation of the order.
28th of September a month later still nothing from fabletics! Called "customer services" were told oh sorry your order didnt go through and basically since you have asked we will refund you and if you like go back to the website and put another order through. Thats just not good enough! A whole month? If I didn't call them then nobody would have bothered to let me know of the issues. Manager was absolutely useless and sarcastic! Absolutely disgusted!

Kate Hudson is a millionaire and scamming middle class people! I saw a commercial with a offer and went with it. Until my credit card keep getting charges. So I tried doong the online chat, what a joke! Got charged $100.00 for memebership ohh what $99.00. Still paid for top and bottom, which don't fit and return policy is crazy! They make you fill out a crazy size chart (NOPE WASTE OF MONEY)! GLAD KATE HUDSON HAS A LITTLE MORE MONEY! DON'T BUY THIS PRODUCT!
JEN