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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Very happy
March 27, 2018

I received my fabletics pants about a month ago and I love them! The material is very nice quality not see through at all which is something I worry about when purchasing any type of legging. I would definitely purchase again!

Date of experience: March 25, 2018
Texas
1 review
0 helpful votes
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I order several of the same outfits for myself and a few friends. The items came after the time i needed them and when I got online to make a return I then realized that everything i had ordered was final sale. Fabletics did work with me on the order but for future i feel like final sale should be noted large and towards the top of the page and then again at checkout before you process your order.

Date of experience: March 25, 2018
Sherry E. — Fabletics Rep
over a year old

Hello Melissa,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,
Sherry

Illinois
1 review
7 helpful votes
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Total crap did not realize that by ordering I have also joined a VIP club for which I will be paying $50 every month. It took me two payments to notice something's up and this has been such a waste of money. My bad for not reading the fine print I guess. But why on earth would anyone want to pay $50 every month for membership at a store where you will be spending anyway!?
So disappointed with this brand!

Date of experience: March 24, 2018
New Mexico
1 review
0 helpful votes
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It arrived on time
March 28, 2018

The package arrived on time like they said, and the leggings fitted me better than I thought, and I like design, also I like the way feels comfortable firm feeling

Date of experience: March 24, 2018
Sherry E. — Fabletics Rep
over a year old

Hello Denise,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Sherry

Indiana
1 review
0 helpful votes
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Meh.
March 26, 2018

Initially, I was very pleased with my experience. However, after some time, Ive had issues with refunds, not receiving full orders, and being charged when I chose to skip the month.

Date of experience: March 24, 2018
Texas
1 review
0 helpful votes
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AMAZING
March 28, 2018

Great quality leggings and super cute! Are great for working out especially squatting! Arent see through at all! Quality feels like lulu lemon if not better!

Date of experience: March 24, 2018
Sherry E. — Fabletics Rep
over a year old

Hello Lily,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Sherry

Illinois
1 review
0 helpful votes
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Was very satisfied with my products but was not happy at all when they signed me up to take out 50$ each month. I did not want that and it was a hassle to get back.

Date of experience: March 24, 2018
Colorado
1 review
1 helpful vote
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Read the fine print
March 25, 2018

Hold up. I am not sure what all of these negative reviews are about. There are very basic instruction on what happens if you forget to cancel on the 6th day of every month during your VIP membership pass. As long as you hit skip that month before the 6th of every month, you will not be charged. They also have free cancellation, so as far as I can tell, this is a great deal.

Date of experience: March 22, 2018
Sherry E. — Fabletics Rep
over a year old

Hello Keiana,

Wow! Thank you so much for an awesome feedback! We are happy to know that you love our products and services! Have a fabulous day!

Best,
Sherry

West Virginia
1 review
1 helpful vote
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I love it!
March 24, 2018

I really enjoy ordering my workout outfits from fabletics. I have loved all of the leggings I have ordered.

Date of experience: March 21, 2018
Texas
1 review
7 helpful votes
Follow Addison L.
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I called to cancel the membership because they do not make s simple online portal to end the service. I recommend ordering from amazon or even china before ordering from fabletics and in all honesty it looks like they get all there stuff from china anyway $50 for nothing is never a good deal. No matter how good the discount. Thankfully I read the fine print. BUT WAIT there is more, even if you choose to "skip a month," once you click the "skip link" it takes you to a page where you have to confirm that you want to skip! I almost over looked this... At that moment I knew the company was shady. Anyway please stay away!

Date of experience: March 21, 2018
Florida
1 review
0 helpful votes
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Awesome products
March 24, 2018

I've enjoyed all items ordered from Fabletics. I have not been disappointed and the choices are great.

Date of experience: March 21, 2018
Ohio
1 review
0 helpful votes
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Excellence
March 24, 2018

Very please with all outfits; never have received anything that is not true to size.
Exceptional service when replacing items not up to par.

Date of experience: March 21, 2018
California
1 review
0 helpful votes
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Great
March 23, 2018

Love the outfit. Has great quality to it and is very comfortable. Would definitely recommend Fabletics to other.

Date of experience: March 20, 2018
D M. — Fabletics Rep
over a year old

Hello Rebecca H,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Sherry

Arizona
1 review
3 helpful votes
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My leggings (after I finally got them) were great quality. However when I tried to get help from customer service they tried to pretend they had answers when they didnt and it took my correcting them multiple times before they finally got my order right without so much as an apology

Date of experience: March 20, 2018
Washington
1 review
1 helpful vote
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I wish I'd never signed up.
March 23, 2018

They just didn't fit my body, and I'm not huge. Returning them was fine, but joining a VIP club was more work to leave than join.

Date of experience: March 20, 2018
California
1 review
0 helpful votes
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The best workout pants ever
March 23, 2018

Love my fabletics. The power hold are the best fitting for boot amp workout I do. I love all the colors and the bras are good too

Date of experience: March 20, 2018
New Jersey
1 review
0 helpful votes
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I love fabletics!
March 23, 2018

Love the work out clothes they are great! Great pants love the bold colors. Everything fit beautifuly. The wash really well.

Date of experience: March 20, 2018
Sherry E. — Fabletics Rep
over a year old

Hello Liz,

We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!

XO,
Sherry

Massachusetts
1 review
0 helpful votes
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Love the outfits, I usually order something twice a month. Lately after I spent ohdels of time selecting my outfits, its time to check out. Now here is the headache the promotions are not all reflecting in the basket. Example I received an email stating that ALL bottoms were 20 dollars. I had a total of 4 items in my cart. When I went to pay the total was 130 dollars so I called customer service to receive assistance. They was able to resolve the issue thank fully... but this is now the third time this has happened...

Date of experience: March 20, 2018
Sherry E. — Fabletics Rep
over a year old

Hello Natalie,

We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.

Best,
Sherry

Georgia
1 review
0 helpful votes
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Love how I feel in these outfits!
March 23, 2018

The clothes are so soft and so comfortable to wear. I feel so good and look great! Motivates me to workout

Date of experience: March 20, 2018
Texas
1 review
1 helpful vote
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Quick and easy.
March 23, 2018

Love the way your product looks on my wife but, more than that I loce the way she feels qhej she is wearing your products.

Date of experience: March 20, 2018