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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Fabletics scrubs are quickly becoming my favorite. They are comfortable and durable. Love all the colors too!
My order was cancelled with no explanation and not because they were out of stock.
I returned the pants because they were too long but didn't have the option to change the size and received the exact same size. Returned it again and was only able to choose a smaller waist size but if you place a regular order there is multiple size options.
My refund was never issued for my return, I had to chase it down and when it was finally given it wasn't even the right amount. I'm extremely disappointed and it ruined my experience in using Fabletics.
Received the wrong leggings after driving an hour to exchange leggings that didn't fit. They were out of stock in the store so they had to ship them to me. Had to give them away!
I am very dissatisfy, since I can't not purchase anything with my points; if I do I lost half of the money; I pay 59 dollar. Month and most of the items cost less or too much; nothing in between. I really like the product, but not the selling concept.
The quality was good. She decided the colors did not match for her so we exchanged.
I wanted a few things form the order but I never even received the order and when I went to complain about it no one could tell me where my package went. I had a customer service rep help me as much as they could but I went to "reorder" and the bag I wanted was no longer available so I obviously didn't want anything else. I just wish I would've still gotten the order after I waited weeks to received and then it got lost.
Itried to tell you that I didn't want to be a part of VIP. No one responded. You took money out of my account, and I have not received any clothing, which I didn't order to begin with.
I'm obsessed with flares and they have the best flare pants i ever wear with perfect Material!
I was tricked into a purchase - meant to be free as an award, but it wasn't. On top of that I ended up with a subscription and regular charges. I was able to get those reversed, but I never want any further business or purchases from Fabletics!
I've had a subscription for years with fabletics. Due to financial reasons I had cancelled my membership. Well they continued to take money out of my bank account, I had credits so I used them ( might as well, I paid for them) I cancelled again and had credits available to use again but because I cancelled they didn't let me use them. Not sure I will resubscribe. The only leggings I wear are fabletics and lulu lemon. I guess it's Lulus from here on out.
I ordered underwear the package never came the post office sent it back I tryed re order my underwear an you were sold out.
I've found fabletics to be pretty disappointing. The selection of colors is small, and when viewing the site or app, sold out options are listed and are only revealed as sold out when you actually click on the individual product. This gives the appearance in an initial search that there's more to choose from, leading to frustration and disappointment. Also, the site AND app are painfully slow.
The bras fit awkwardly and it's sad that leggings are no longer offered with the ultra high waisted rise.
It is also ridiculous that when I return via happy returns, I do not get refunded the tax I paid. That is the most ludicrous and insane thing I have ever encountered. No store does that. NONE.
I have reached out to customer support too many times to count about a return. The return was never processed so therefore I never received a refund. I was finally told to send confirmation of my return to an email address so I thought it would be taken care of directly, but never got a response back.
Typical whats the catch selling. Reading the fine print after you wasted time looking at their cheap prices.
The clothes are high quality and I prefer them to most other athletic brands, however the membership model is terrible. The prices are significantly higher when you are a member then if you are not. If you are interested in purchasing something, just wait for a sale and remember to cancel your membership, as you will pay higher prices if you keep it.
I really like the clothes, but the membership model is terrible.
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!
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