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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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The Scrubs!
March 12, 2025

Fabletics scrubs are quickly becoming my favorite. They are comfortable and durable. Love all the colors too!

Date of experience: March 2, 2025
Oregon
1 review
0 helpful votes
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My order was cancelled with no explanation and not because they were out of stock.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Bad return experience
March 12, 2025

I returned the pants because they were too long but didn't have the option to change the size and received the exact same size. Returned it again and was only able to choose a smaller waist size but if you place a regular order there is multiple size options.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Return
March 12, 2025

My refund was never issued for my return, I had to chase it down and when it was finally given it wasn't even the right amount. I'm extremely disappointed and it ruined my experience in using Fabletics.

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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Unhappy
March 12, 2025

Received the wrong leggings after driving an hour to exchange leggings that didn't fit. They were out of stock in the store so they had to ship them to me. Had to give them away!

Date of experience: March 2, 2025
Massachusetts
1 review
0 helpful votes
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Not too happy
March 12, 2025

I am very dissatisfy, since I can't not purchase anything with my points; if I do I lost half of the money; I pay 59 dollar. Month and most of the items cost less or too much; nothing in between. I really like the product, but not the selling concept.

Date of experience: March 2, 2025
Tennessee
1 review
0 helpful votes
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The Best
March 12, 2025

We love the clothing that is offered. This is the best brand for our athletic wear life style.

Date of experience: March 2, 2025
Missouri
1 review
0 helpful votes
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Birthday gift
March 12, 2025

The quality was good. She decided the colors did not match for her so we exchanged.

Date of experience: March 2, 2025
Michigan
1 review
0 helpful votes
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Disappointed
March 12, 2025

I wanted a few things form the order but I never even received the order and when I went to complain about it no one could tell me where my package went. I had a customer service rep help me as much as they could but I went to "reorder" and the bag I wanted was no longer available so I obviously didn't want anything else. I just wish I would've still gotten the order after I waited weeks to received and then it got lost.

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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No response and no return of cash
March 12, 2025

Itried to tell you that I didn't want to be a part of VIP. No one responded. You took money out of my account, and I have not received any clothing, which I didn't order to begin with.

Date of experience: March 2, 2025
Pennsylvania
1 review
0 helpful votes
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I love flares
March 12, 2025

I'm obsessed with flares and they have the best flare pants i ever wear with perfect Material!

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Not a Quality Vendor!
March 12, 2025

I was tricked into a purchase - meant to be free as an award, but it wasn't. On top of that I ended up with a subscription and regular charges. I was able to get those reversed, but I never want any further business or purchases from Fabletics!

Date of experience: December 23, 2024
Washington
1 review
0 helpful votes
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Disappointed
March 12, 2025

I've had a subscription for years with fabletics. Due to financial reasons I had cancelled my membership. Well they continued to take money out of my bank account, I had credits so I used them ( might as well, I paid for them) I cancelled again and had credits available to use again but because I cancelled they didn't let me use them. Not sure I will resubscribe. The only leggings I wear are fabletics and lulu lemon. I guess it's Lulus from here on out.

Date of experience: March 2, 2025
Minnesota
1 review
0 helpful votes
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Underwear
March 12, 2025

I ordered underwear the package never came the post office sent it back I tryed re order my underwear an you were sold out.

Date of experience: February 4, 2025
Ohio
1 review
0 helpful votes
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I've found fabletics to be pretty disappointing. The selection of colors is small, and when viewing the site or app, sold out options are listed and are only revealed as sold out when you actually click on the individual product. This gives the appearance in an initial search that there's more to choose from, leading to frustration and disappointment. Also, the site AND app are painfully slow.

The bras fit awkwardly and it's sad that leggings are no longer offered with the ultra high waisted rise.

It is also ridiculous that when I return via happy returns, I do not get refunded the tax I paid. That is the most ludicrous and insane thing I have ever encountered. No store does that. NONE.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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I have reached out to customer support too many times to count about a return. The return was never processed so therefore I never received a refund. I was finally told to send confirmation of my return to an email address so I thought it would be taken care of directly, but never got a response back.

Date of experience: February 12, 2025
Massachusetts
1 review
0 helpful votes
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Misleading
March 12, 2025

Typical whats the catch selling. Reading the fine print after you wasted time looking at their cheap prices.

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
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Good Product, Terrible membership
March 12, 2025
Updated review

The clothes are high quality and I prefer them to most other athletic brands, however the membership model is terrible. The prices are significantly higher when you are a member then if you are not. If you are interested in purchasing something, just wait for a sale and remember to cancel your membership, as you will pay higher prices if you keep it.

Date of experience: March 2, 2025

Clothes are good, business model is terrible
October 11, 2024
Previous review

I really like the clothes, but the membership model is terrible.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Poor
March 12, 2025

I like the clothes but not the program, too hard to remember to opt out for the month

Date of experience: March 2, 2025
Connecticut
1 review
0 helpful votes
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Fantastic
March 12, 2025

The jogger is fantastic, good quality and smooth. Love it.

Date of experience: March 2, 2025