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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was easy to send back but I need to CANCEL my subscription! I have tried to cancel a couple times and was told wasn't right window. I have enough athletic wear!
Difficult to find the skip the month feature on the mobile site
Hello Valerie,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the skip-the-month feature. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Quality items but the charged my card $60 and I didn't get any credits.
Hello Liz,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our credit system works. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The only issue I have is the length of the pants and shorts. I'm on the taller side and would like an option to have longer products.
Hello Ken,
Thank you for taking the time to leave feedback! We'd be delighted to assist you further with your concern about the size of our product. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
My experience with Fabletics as always been Great... Quality of the products, Quantity on hand in my size. I've never had a problem
Hello June,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
Great great great great. Very nice very nice very great
Hi Larry,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!
Best,
Tina
Great site and great quality clothing, it takes a while for shipments to arrive. The only thing is you have to sign up as a member to order stuff a membership is like $60 a month or something and you get points for that $60 or so that you can put towards a future purchase. Great deals as well with membership, just didn't want to have to worry about forgetting to skip a month and getting charged.
Hi Gabe,
Thank you for providing feedback about the VIP membership! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.
Best,
Kim
Order 3 pairs of the same shorts, 1 of them is significantly bigger than others. They won't respond to my emails
Hello Dustin,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
My experience with Fabletics has been great! I like how everything fits so comfortably on my body (prices are a little higher than the Department stores gym wear) and I love some of the colors which bring out my skin tone beautifully.
Hello LaiTasha,
We appreciate the feedback you shared regarding the prices of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I did sign up… my fault. When I went to cancel there was some issue and didn't go through. Many months had passed and I did not realize I was being charged still monthly (again my fault). When I called to explain and ask for the 8 credits on my account to be refunded and cancelled I was told I must use 6 credits and the last two could be refunded. I agreed, the man said this is the best he could do. I used the 6 credits and almost one month later my account still has the last two credits and no refund. I was lied to.
Hello Eric,
It is with great regret that we received your feedback regarding the VIP membership. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I've been a happy customer for years and have never been disappointed. My leggings have lasted the rest of time and keep bringing me back for more!
Hello Laura,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Great quality. Hip pocket is essential. Love the selection of colors.
Hello Griselle,
Thank you for your feedback. Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
So I placed an order for one of their outfit deals for one member credit. I was suppose to receive leggings and a sports bra. I received the sports bra in 3 days but I have yet to receive my leggings. I placed this order almost a month ago. I've tried to contact them but it's so difficult when you have Robots answering you.
Hello Keri,
Thank you for writing a review! We would love to assist you further with the concern you had with the missing shipment. Our Member Services Team will email you right away to further help you.
Best,
Dean
So much that I like but there's very few tall sizes
Hello Kathy,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the availability of our sizes. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered many items, Mens shorts for my husband and teen sons, and leggings and shorts for me. Product feels great and durable! It is light weight so it breaths well. Recently when I order I am very limited with stock. Everything I attempt to get is not available. The last pair of leggings did not have some of the features I normally get because it was not an option (cell phone pocket).
Hello Kirsten,
We appreciate the feedback you shared regarding the options we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I love how diverse the sizing is… Fabletics is so inclusive when it comes to plus sizes and they create amazing products with quality material that I know will last for a long time to come! Super satisfied customer and would definitely order from them again!
Hello Kaitlin,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
I like the clothes and the way they fit and hold you in but I feel like the styles are so similar so I really don't have a need for a subscription to clothing... I don't need a new outfit every month and I've forgotten about and accrued too many credits. Subscription services are scams and it feels like shady business practices. I am moving away from supporting any subscription services for fashion, makeup, etc.
Hello Kimberly,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shorts with the built in liner tend to slide down my butt when I'm running around and I fear my crack is showing. I like the shorts, but don't like having to pull them up every couple minutes
Hello Gary,
Thanks for sending your review! Your feedback about our product style and sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Very pleased with my purchase, fits great and always love the feel of the material Fabletics uses.
Hi Jennifer,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!
Best,
Tina
Love the leggings but I recently bought a pair and they already started ripping from the seam :/
Hello Eileen,
Thank you for writing a review! Your feedback about the product you've ordered is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Larilynn,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about account cancelation. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz