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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Truth
May 14, 2024

Love all the products. But the site navigation and layout is weird. The deal for new accounts is a bummer I can't get the deals and I'm a member. Two shorts for 19. Just stuff like that.

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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Multiple purchases
May 14, 2024

I love that you have the option of monthly credit when you're a member. I've purchased shoes which didn't have great reviews. I loved them. I found them comfortable and lightweight. The scrubs sets I've purchased are form fitting which I don't particularly like however they are very reasonably priced, stretchy and have plenty of pockets. I have also purchased yoga pants. I absolutely love them. They are very comfortable and come in a variety of colors. The only downside to this company is the international charge associated with some items. As a member, I don't feel I should have to pay that.

Date of experience: May 4, 2024
Ohio
1 review
0 helpful votes
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I love my jumpsuit.
May 14, 2024

Yes, yes,yes I love my jumpsuit and had a lot of compliments wearing them. I got 2 of them Blue and black. I think I love the blue better. The only issue that I have is that the tied(belt) got wrinkle during the wash and the end of the belts came off( fabletics signs- in rubber) causing it to be longer and not so cute. I don't have any issue going to the toilet because the zipper to long enough to quickly accommodate. It's very flattering and fit perfectly. Will purchase again.

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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Fabletics
May 14, 2024

My experience with Fabletics so far has been great. The material is very nice and I'm so glad they have pant size long as an option for my long legs!

Date of experience: May 4, 2024
Michigan
1 review
0 helpful votes
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Wrong size sent twice
May 14, 2024

Ordered a medium, received a small. Return process took weeks and guess what size they sent AGAIN. Plus they run super small

Date of experience: May 3, 2024
Spain
2 reviews
0 helpful votes
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Excellent
May 14, 2024

Love their stuff. Affordable and fits nicely. Theses items have become my favorites

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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Quality has gone down
May 14, 2024

I ve bought several pants, the first ones were great the last few are lower quality, they shrink or rip quickly.

Date of experience: May 3, 2024
Nevada
1 review
0 helpful votes
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Maybe it's just my body, and I am very naturally busty, but the bras leave me with too much side boob showing. I want something that covers the sides completely.

Love the leggings/pants. They fit perfectly.

Date of experience: May 3, 2024
California
1 review
0 helpful votes
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Scrubs
May 14, 2024

Fabletics Scrubs are amazing and are definitely worth it if you value high quality scrubs at an affordable price. These scrubs are not only comfy, but they are also stylish and provide plenty of storage for whatever your healthcare needs are.

Date of experience: May 3, 2024
Michigan
1 review
0 helpful votes
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Amazing
May 14, 2024

Love Fabletics! Never switching. The quality of the clothing, the customer serive and discounts... UNMATCHED!

Date of experience: May 3, 2024
Minnesota
1 review
0 helpful votes
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Ruined my wash
May 14, 2024

Both the brown and the purple bled their dye onto my other colored clothes. My clothes were ruined and this was beyond disappointing. The items bled for two washe, and this should be highlighted by the manufacturer. Not the typical "wash with like colors"

Date of experience: May 3, 2024
Wisconsin
1 review
0 helpful votes
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I likes the cloths.
May 14, 2024

I got to say the cloths are very good quality, but I eneded the subscription plan because I was able to only get one item per month. If this subscription plan allowed me to get two low cost items per month I would reconsider.

Date of experience: May 3, 2024
Illinois
1 review
0 helpful votes
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Not true to size
May 14, 2024

Is very inconvenient not to be able to try on scrubs. Went to return in store and flabetics store does not carry scrubs, the only way to get them is to order online. Even thought I didn't like the scrubs I had bought I have to stay stuck with a membership that I will never use.

Date of experience: May 3, 2024
Arizona
1 review
0 helpful votes
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Horrible Experience
May 14, 2024

Used OnTrac, cheap but incompetent, to deliver and shipment was lost. Customer service at Fabletics should be called customer abuse department. Totally unhelpful. Shipment showed up inside my locked mailbox two weeks later at which point I dropped my claim with my credit card company. Product I received was mediocre at best. Avoid this company at all cost.

Date of experience: May 3, 2024
New Jersey
1 review
0 helpful votes
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Materials suck
May 14, 2024

The quality is not anywhere near what I expected nor what the price would imply. Probably ending my subscription

Date of experience: May 3, 2024
Maine
1 review
0 helpful votes
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Most my Clothes are Shapeless
May 14, 2024

After 1 wash most my clothes are shapeless. My jacket's zipper is broke after 1 use.

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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Makes my skin feel free
May 14, 2024

The way the clothing feels on my skin makes me feel free. I wear fabletics everyday of the week and that's not exaggerating. I'll continue to wear this brand.

Date of experience: May 3, 2024
New Jersey
1 review
0 helpful votes
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Quality
May 14, 2024

Love the quality of the fabric and perfect fitting! Washer safe

Date of experience: May 3, 2024
Georgia
1 review
0 helpful votes
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Subscription for clothes
May 14, 2024

For me, It is too expensive to belong to a subscription service for nice-to-have clothes.

Date of experience: May 3, 2024
Georgia
1 review
0 helpful votes
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I have purchased Flabetics merchandise for years now. I have always been satisfied. The addition of scrubs was a plus.

Date of experience: May 3, 2024