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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Georgia
3 reviews
0 helpful votes
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Very nice
June 13, 2024

I had a return with no problem thank you. The return was easy and

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Wanted to love these!
June 13, 2024

I wanted to love these scrubs! I received the wrong color. Instead of getting help with the problem I was told since they were embroidered there is nothing they could do! Such a shame b/c I run a medical office & we were testing different companies to see what to purchase for the business!

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Cloud Joggers
June 13, 2024
Updated review

Love the cloud joggers! Lightweight but still thick enough for fall weather in the south.

Date of experience: June 3, 2024

New Joggers
May 16, 2024
Previous review

I was excited to get these... been searching for some similar to my Nike brand ones that i am obsessed with, and these come pretty close.

Date of experience: May 6, 2024
Ohio
1 review
0 helpful votes
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Not with the Money
June 13, 2024

The sizes run very small. The XL I bought was skin tight. Not a product for people built like me.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Annoyed
June 13, 2024

Annoyed annoyed annoyed annoyed annoyed 50 characters 59 characters

Date of experience: June 3, 2024
Minnesota
2 reviews
0 helpful votes
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Nice merchandise
June 13, 2024

I do like the merchandise however do not like that I'm charged monthly and have to go in and skip every month.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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Deceptive
June 13, 2024

I went to buy shorts, underwear and pants. They said they had deals like 2 for 19, etc. I signed up to be a vip to get the discounts. Charged me full price. Over $300

Date of experience: June 3, 2024
Illinois
2 reviews
0 helpful votes
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Won't let you unsubscribe
June 13, 2024

Tried unsubscribing, they wouldn't refund an automatic withdrawl, so I had to use it, sent back again because nothing fits appropriately. Swimsuits have bunched seams in the wrong places and who wears shorts and pants up to their bra? High waisted bottoms are WAY too high. And let your cheeks hang out the bottom.

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
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Great product
June 13, 2024

I feel the comfort of my shorts every time I wear them, love the fit.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Poor Customer Service
June 13, 2024

Customer service had multiple chances to rectify their mistakes, but they failed to take action. I'm considering switching my membership because prices have increased without any improvement in quality. Additionally, I've noticed they are imposing tariffs on their customers.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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A bunch of sold out items show up
June 13, 2024

Many many items that are sold out re not showing up, and that is frustrating. It is also a bit messy

Date of experience: June 3, 2024
Kentucky
2 reviews
0 helpful votes
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Love the shape wear!
June 13, 2024

It does flatten my tummy and definitely makes my butt lifted and bigger! Cute designs too!

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Great quality, great price
June 13, 2024

I've been a customer of Fabletics since they only had an online presence and no brick and mortar locations. The quality is comparable to much more expensive brands and the price is much more reasonable. Most of my gym clothes are Fabletics and I wear them proudly.

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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Trouble Cancelling
June 13, 2024

I reached out to cancel my subscription and was told to just skip each month. I don't want to have to do that - I just want to cancel.

Date of experience: June 3, 2024
Tennessee
1 review
0 helpful votes
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Great Quality for the Price
June 13, 2024

Everyone knows the deal, sign up for the offer, cancel the membership once it ships. It's so worth the hassle. I would not say these shorts are worth what they try to offer at full retail, but they are great.

Date of experience: June 3, 2024
Indiana
1 review
0 helpful votes
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A little disappointed
June 13, 2024

Fabletics use to be my favorite brand and it still is. I'm a very loyal customer, but I will say that I feel like the quality has gone down a bit. The powerhold leggings don't seem to be as tight as they once were and I swear the fabric seems thinner. My new leggings get holes in them almost as soon as I put them on. I've never experienced that in previous years.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Comfy scrubs
June 13, 2024

Great! The process of ordering and shipping was super easy. Definitely recommend

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Best leggings
June 13, 2024

I live in their powerhold leggings. They have the perfect amount of compression, non see through, and true to size. I wear a M. The only thing I will say is sometimes their legging will differ in length and that's a bit annoying. Over all I have about 10pairs and love them.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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Aamazing!
June 13, 2024

I thought this was just another mediocre subscription, but no! Their stuff is amazing and I absolutely love their skorts!

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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No one to talk to
June 13, 2024

They sent me the wrong sizes, I reached out to every single avenue of customer service with no response. Asked to cancel my subscription and they conveniently never answer. Scam all around, stay far away

Date of experience: June 3, 2024