Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fabletics

Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
grey stargrey stargrey stargrey stargrey star

Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Share Review
Report Review

Delivery
June 17, 2024

Item was not delivered. Was told the house was unreachable which is not true. I live on a residential street with a ton of parking, safe neighborhood, no dogs, no gates, etc. Then had to reorder to get the shipment.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
Follow Brandice D.
Unfollow Brandice D.
Share Review
Report Review

Short People Problend
June 17, 2024

I'm desperately in need of more Powerhold High waisted leggings in Small/short, I've been waiting for months and they haven't restocked. I check all the time. Had to order the Regular this time around, just doesn't fit the same, have to fold them at the bottom. Just a bummer. Hope they restock soon.

Date of experience: June 7, 2024
Illinois
1 review
0 helpful votes
Follow Ray I.
Unfollow Ray I.
Share Review
Report Review

Either a scammer or they did this

I do not know how to reverse these charges

Date of experience: June 7, 2024
New Hampshire
1 review
0 helpful votes
Follow Jamie J.
Unfollow Jamie J.
Share Review
Report Review

I love Fabletics stuff but the amount of time it takes to actually get to me is excruciatingly slow!

Date of experience: June 7, 2024
Ohio
1 review
0 helpful votes
Follow Ruth E.
Unfollow Ruth E.
Share Review
Report Review

I don't like subscriptions
June 17, 2024

I wish I could be a member and place regular order without having to decline orders month when I don't want to purchase something. Otherwise I like the quality of Fabletic leggings.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
Follow Micheline W.
Unfollow Micheline W.
Share Review
Report Review

Review
June 17, 2024

I liked the clothes I received but the scrubs I got cause all my other clothes to turn blue when I washed it. There was no warning on there about that happening, usually they put a tag on clothes stating that it may happen. So now my other scrubs are ruined. I had a membership and then cancelled it because what's the point of trying to save money with a membership if it ruined all of my other scrubs which was worth well over $200. Disappointed…..

Date of experience: June 7, 2024
New York
1 review
0 helpful votes
Follow Alissa V.
Unfollow Alissa V.
Share Review
Report Review

Anazing
June 17, 2024

My whole entire wardrobe is pretty much fabletics! Love it so much!

Date of experience: June 6, 2024
North Carolina
1 review
0 helpful votes
Follow Austin Z.
Unfollow Austin Z.
Share Review
Report Review

I got charged 2x for the same product and I only wanted one and I actually want to just return both of them and get a full refund please.

Date of experience: June 6, 2024
Texas
1 review
0 helpful votes
Follow Amy Z.
Unfollow Amy Z.
Share Review
Report Review

Uniform
June 17, 2024

Very nice! They fit very true to size and I love the color and style!

Date of experience: June 6, 2024
Minnesota
1 review
0 helpful votes
Follow Roxanne M.
Unfollow Roxanne M.
Share Review
Report Review

My Opinion
June 17, 2024

I didn't like the ribbed joggers. Too long.
I'm not going to enter 50 characters

Date of experience: June 6, 2024
Puerto Rico
1 review
0 helpful votes
Follow Ana R.
Unfollow Ana R.
Share Review
Report Review

Enamorada
June 16, 2024

Siempre recomiendo a Fabletics porque hasta ahora mi experiencia ha sido excelente. Me
Encanta la calidad y la silueta que me hace esta ropa.

Date of experience: June 6, 2024
District of Columbia
1 review
0 helpful votes
Follow Rhyane N.
Unfollow Rhyane N.
Share Review
Report Review

I've been rocking with Fabletics for about 7 years now. The powerhold leggings are still my absolute favorite. Fabletics is my go to first choice for workout gear. I'm pleasantly surprised by each new monthly drop. Color selections and size inclusive options are what I find most appealing. Customer service and shipping are superb.

Date of experience: June 6, 2024
Colorado
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

Mediocre brand, very overhyped.
June 16, 2024

I finally tried Fablectics to get their deal on scrubs. I also decided to order some gym clothes and some swimwear. Almost everything felt cheap or was not accurate to the sizing charts on the website. You also have to make sure to cancel your VIP membership if you don't want to be charged about $60 per month. Returns were easy which is a pro. I personally will not buy from fabletics again...

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
Follow Anthony A.
Unfollow Anthony A.
Share Review
Report Review

I've had a few orders from Fabletics and although standard shipping is 6-10 days, it always takes over two weeks. This most recent order was sent back due to an incomplete address even though the address I had put on the order was 100% accurate. When I spoke to the representative he told me that the shirt that I ordered was out of stock and would not be able to send it regardless of the one that was being sent is being returned, so there was no solution, just disappointment. I asked if I had to wait standard shipping for this inconvenience on their part due to shipping and now lack of inventory that they refuse to send back, they said I had to still wait standard shipping for the rest of my order. Throughout my experiences with Fabletics I keep getting the bare minimum with support and it makes it difficult to want to keep shopping with this company. It would be nice to have good workout clothes if I ever get to receive them in less than a month, but truthfully I think their intention is to force shoppers to pay for expedited shipping to earn that extra buck on our expenses.

Overall, their products can be worth the purchase, but the inconveniences and even hit or miss on the fabric is making it difficult to shop here.

Date of experience: June 6, 2024
North Carolina
1 review
0 helpful votes
Follow Mariana M.
Unfollow Mariana M.
Share Review
Report Review

I love the quality of the items although the last pair of black flares I received (in a previous purchase) were not as good quality as usual. The fabric started pilling with the first wash. Now, it looks like an old rag. :( It is a shame because I love the pants.

Date of experience: June 6, 2024
Texas
1 review
0 helpful votes
Follow Tim T.
Unfollow Tim T.
Share Review
Report Review

Easy
June 16, 2024

Whenever you see advertising for a site that claims a deal to go to be true it should give you pause. That is how I was with Fabletics. I kept searching for the catch. There isn't one, picking my items, finding the right size, and placing the order was incredibly simple and straightforward. I would highly recommend these clothes. They fit extremely well, are very comfortable, and great whether you working out or hanging out. The only potential catch is remembering your credit the first of the month.

Date of experience: June 6, 2024
New York
1 review
0 helpful votes
Follow AMC Z.
Unfollow AMC Z.
Share Review
Report Review

Great
June 16, 2024

All items: shirts, bras and open bank tanks were high quality.

Date of experience: June 6, 2024
Oregon
1 review
0 helpful votes
Follow Andrea Y.
Unfollow Andrea Y.
Share Review
Report Review

Overall Excellent
June 16, 2024

The app and website is very user friendly and I love the sales and clearance sales just wish there were more of them. The clearance sales. The only thing I would change is although the quality is excellent, the price can be too high and if it were just a small scale down I feel I and others would buy more often.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
Follow Alicia H.
Unfollow Alicia H.
Share Review
Report Review

Disappointed
June 16, 2024

It was hard to find the top and bottom I wanted in my size and color

Date of experience: June 5, 2024
Croatia
1 review
0 helpful votes
Follow Lawrence E.
Unfollow Lawrence E.
Share Review
Report Review

Fabletics is fantastic
June 16, 2024

I'm new to Fabletics. I've seen it and would always start the process to sign up but then talk myself out of it. Thinking 🤔 "what's the catch" here… After many starts and stops, I finally gave it a shot… I can return the stuff or cancel "right". I got my first order and there was only one issue, a pair of pants 👖 should've been ordered as classic fit and not slim fit. Other than that I am hooked. 96 percent of everything fits true to size and that is hard for me to find as I'm an athletic shorty. And most inseams of other brands are too long in the crotch making it look like ya pooped ya pants. I'm 5'5" and Fabletics "Short" inseam, size S fits perfectly in bottoms and the sporty look is on point.

Date of experience: June 5, 2024