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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Mark N.
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At my job with the city we are required to wear uniforms. They are tight, scratchy and hot. These Fabletics, are close in color and are like wearing shorts. They are a nice light breathable fabric that works as hard as you do keeping your cool all day in the heat. They protect your legs from scrapes and injuries. They look great, feel super and are really comfortable. I bought several pair and my colleagues are buying them too!

Date of experience: July 1, 2024
Minnesota
1 review
0 helpful votes
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I've been a Fabletics VIP for 3+ years now and it's a genius program. There are always new products on the first of the month so if I see something I like, I'll purchase my credit and redeem right away. If I don't, I'll skip the month and look at sales to see if anything catches my eye. The products are always very high quality and arrive very fast. Returns also go very smoothly. They also have a corresponding workout app if you are a VIP and that has some great workout options!

Date of experience: July 1, 2024
New Jersey
1 review
0 helpful votes
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Low quality
July 11, 2024

Your clothes are not good quality. Not much more to say

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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Great for the most part
July 11, 2024

I have several pairs of pants for work and I love them. Their zippers worry me a little as they are not very heavy duty. I also have several pairs of workout shorts. I love them except that this last order I got, the lighter colors are see through.

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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VIP rewards alternative
July 11, 2024

Love the merch. Love the deals. However, I liked when the monthly VIP charge went towards future purchases and not a single item or set. I don't buy the bra tops so I'm limited on what I can use my rewards for that gives me true value.

Date of experience: July 1, 2024
New York
2 reviews
0 helpful votes
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Not many options
July 11, 2024

A lot of fake advertising and promotions. Whenever I see an AD and try to find the items on the website its not there/available. A lot of the same things in different colors, but not a lot of styles. Sizes are definitely off as well- I don't ever remember being a large, only at Fabletics. Might cancel my membership and go somewhere else

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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Amazing for all
July 11, 2024

The men's and women's lines of Fabletics did not disappoint with this purchase. With the amazing savings deals I was able to provide for the summer workout season and athletic season needs for active teens. They will not only play great but look amazing in the process.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Website speed/access needs work
July 11, 2024

I absolutely love the products but a lot of times don't complete an order because the app is so incredibly slow at loading (same for my husband) & the online site seems to be the same.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Awful fabric
July 11, 2024

Fabric is awful. Leggings are Thick and scratchy. Bathing suit fabric doesn't even feel like bathing suit material and the stitching is so cheap looking. I don't like the collabs with Khloe kardashian and Lizzo, 2 celebrities that absolutely do not reflect a healthy lifestyle.

Date of experience: July 1, 2024
Virginia
1 review
0 helpful votes
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Sweatpants were fantastic! Great fit and comfortable. However, pay special attention to what you're signing up for. Unbeknownst to me (because it was never spelled out clearly in the purchasing process), what I was doing was not purchasing sweatpants, but signing up for a recurring monthly membership payment. No big deal you say? Just cancel it? Oh no no no. You can't cancel online; it requires actually calling and speaking to someone…. Like I said, good clothes, but unethical business practices. I am warning all my friends and colleagues to steer clear of Fabletics.

Date of experience: July 1, 2024
Maryland
1 review
0 helpful votes
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Dissapointed
July 11, 2024

Last order was cancelled because I choosed for it delivered while on vacaction at a hotel adress instead of my home address. Instead of calling or asking me to call and confirm. Because of that I missed the special price and to make it worst items were no longer available.

Date of experience: July 1, 2024
District of Columbia
1 review
0 helpful votes
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Scrubs
July 11, 2024

I always have a problem the scrubs, either tight or too big. Theres no medium, were its just right.

Date of experience: July 1, 2024
Missouri
1 review
0 helpful votes
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Great sizing options!
July 11, 2024

Thankful that there were many choices. Made me feel included because I usually have to buy something completely different from my coworkers when they all get branded merch that matches eachother because my size is not offered. Thank you, Fabletics!

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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They have great gear but they're always out of my sizes (Men's L). However if you go in like a guest the items are available often. So they save their stock to get new members then rarely have your sizes after that.

Date of experience: July 1, 2024
Connecticut
1 review
0 helpful votes
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Love the products
July 11, 2024

Great products, great discounts, great company, and Kate Hudson is awesome

Date of experience: July 1, 2024
Virginia
2 reviews
0 helpful votes
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Member credit process
July 11, 2024

There should not be such a high penalty for forgetting to skip the month.

Date of experience: July 1, 2024
Wisconsin
1 review
0 helpful votes
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Amazing
July 11, 2024

Fabletics is amazing in every way. The clothing is very good quality, cute and stylish.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Waiting and can't find.
July 11, 2024

Orderers take too long to come in. And quite often the things that i want aren't in stock. I've been trying to get a pair of khaki shorts for a couple months and no luck. I also wanted the shorts that go with my cabana shirt with no luck. Another issue is inconsistent fits. I ordered 2 pairs of khaki pants in the same size as some black ones that fit great but they wouldn't even fit over my calves. I love the product…it's all that I want to wear but it's just difficult to purchase.

Date of experience: July 1, 2024
Indiana
1 review
0 helpful votes
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Email
July 11, 2024

After speaking with customer service I had a hard time understanding her hoping to clear things up reading the email that I never received explains and confirmation of cancelation for VIP
And still don't see return on afterpay?
Ty Rhonda Fillmore

Date of experience: July 1, 2024
Massachusetts
1 review
0 helpful votes
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Great Products
July 11, 2024

Love the fabletics products, but the jogger didn't meet the expectations.

Date of experience: July 1, 2024