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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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It's the service, not the product
August 11, 2024

Not happy with the fit. Bigger issue is with the changes to the "subscription " service. Go back to giving the buyer a heads up before charging. Our lives are just as busy as yours and it feels like Fabletics is taking advantage of the customer when we are not given the automated option to opt out of an automatic charge each month.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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The swimsuit material is so uncomfortable. It is heavy and does not stretch well. The shorts are beautiful and great quality but I thought I got blue and it looks more like purple.

Date of experience: August 1, 2024
Ohio
1 review
0 helpful votes
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Great shorts
August 11, 2024

My favorite shorts I own are all from fabletics. Love the liner, they're lightweight, and the material feels high quality.

Date of experience: August 1, 2024
Illinois
1 review
0 helpful votes
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Need more filter options on website
August 11, 2024

I wish Fabletics had more filter options on their website. If you look at how Lululemon filters the leggings, for example, you'll see it is much easier to navigate their site. I like being able to filter by size, length, fit, color, style, etc.

Date of experience: August 1, 2024
New Jersey
1 review
0 helpful votes
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Great clothes
August 11, 2024
Updated review

Almost everything I get I love, one exception, I like my shorts and sweats with a drawstring, as I lose weight some things without drawstrings be too big, thats my only complaint.

Date of experience: August 1, 2024

Great products
June 13, 2024
Previous review

All of the products are fantastic, I'm always buying something, I only gave you a four stars because my only complaint would be the description sometimes are not good, I like pockets and when I get the product, the pocket is tiny or is just enough for my keys and only on one side of the short. The description will say, hand size pocket, but they must be for small hands. I still love the brand and will keep buying them.

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
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Mixed bag
August 11, 2024

I don't like the automatic credits and having to skip it each month. Sizing is always a concern as well. Sometimes a large would fit an NFL linebacker, other times a large is just right.

Date of experience: August 1, 2024
Wisconsin
1 review
0 helpful votes
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Great Company
August 11, 2024

Love Fabletics and the deals they have for their customers

Date of experience: August 1, 2024
Nevada
1 review
0 helpful votes
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Best Store Hands Down
August 11, 2024

This store is probably the best in the west. The employees are so helpful and recognize regular clients as soon as they walk through the door. The amount of personalized service they offer is second to none and I only shop at this store for all my needs.

Date of experience: August 1, 2024
Virginia
1 review
0 helpful votes
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Last order
August 11, 2024

I love the items I received, so comfortable. Great quality

Date of experience: August 1, 2024
Indiana
1 review
0 helpful votes
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Bad review
August 11, 2024

My hat came bent and was unable to purchase another one. The pants were too tight. I usually wear the size that was bought but they were super tight so size was not wearable. Furthermore, I could not re-order because items were discontinued. Walked away with no clothes and had to make a trip to a brick and mortar store because I could not return items from the comfort of my home. 😢

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
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Too much work
August 11, 2024

I wanted to keep subscribing to Fabletics but it was too much having to skip each month or have a charge of $70.00. I like their leggings and clothing but they are only worth the member credit. Just felt like they wanted me to forget to skip so they can make money.

Date of experience: August 1, 2024
Illinois
1 review
0 helpful votes
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Not easy to cancel at all
August 11, 2024

I love the leggings hate the price. Since the membership "can be canceled at any time" I take advantage of signing up to get cheap leggings every other(ish) year.

It might be able to cancel at any time. But this is upon circumstance. As their chat fails. They don't respond. Or in the case you call, you get placed in a queue of 82 people (waiting at this moment). So you're left waiting all day or skipping for months on end. I guess if they charge, I saved all the screenshots of me trying to cancel, so I'll just dispute the charge. Fabletics has quality leggings, but not quality customer service.

Date of experience: August 1, 2024
Florida
2 reviews
6 helpful votes
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I am so fed up with Fabletics and the fact that they rarely have size small. When they do have my size it never fits properly. I am so fed up with the inconsistency of the way the clothing is made. Further, Fabletics is now passing their import tariff onto the customer which is bull. If you have to pay an import tax for doing business, then you either incorporate that in the cost of the clothing or eat it as the cost of doing business.

Date of experience: August 1, 2024
Texas
1 review
0 helpful votes
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FABLETICALLY FABULOUS!
August 11, 2024
Updated review

IN A WORD "EXCELLENCE"...GREAT CUSTOMER SERVICE AND PRODUCT QUALITY.
THE TWO GO HAND IN HAND AND THAT MAKES FOR A CUSTOMER WHO WILL NEVER LEAVE YOU! KEEP UP THE AWESOME DELIVERY ON ALL COUNTS.

Date of experience: August 1, 2024

GREAT QUALITY AND SERVICE
April 15, 2024
Previous review

I'VE BEEN A CUSTOMER FOR SEVERAL MONTHS NOW AND I LOVE THE QUALITY OF THE CLOTHING. I'M 5'2 AND THE JUMPSUITS ARE AN EXCELLENT FIT FOR ME. I AM QUITE PLEASED WITH
MY EXPERIENCE OVERALL.

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Ugh. Fabletics. I see why you're offering so many sales. Quality has gone down to a zero, since you began online selling.

Date of experience: August 1, 2024
Georgia
1 review
0 helpful votes
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Love Love Love Fabletics
August 11, 2024

I am a leggings girl and they are mostly what I wear. I never have issue with receiving my order and they ship pretty quickly. My one issue - which really isn't an issue, is that I am an average sized woman and usually my size runs out quick. I have tried others but keep going back to Fab! Guess that says it all

Date of experience: August 1, 2024
Iowa
1 review
0 helpful votes
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Good product/bad business
August 11, 2024

Any big business that uses USPS(a government funded program) for standard shipping let alone anything to save a couple bucks at the customers' expense is a business that won't continue to get my money. There are better shipping companies available. All of them are faster, better, more efficient than the government funded and regulated USPS.

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
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Not what is use to be
August 11, 2024

I thought I would try Fabletics again but unfortunately the style, price and quality wasn't there. I was shocked at the pricing. I went into the store to see the quality before ordering online and was disappointed. I returned everything I ordered. Nothing was flattering and the style was boring. I had a $50 credit so I purchased the least expensive thing, a $75 sports bra which I don't recommend.

Date of experience: August 1, 2024
Texas
3 reviews
0 helpful votes
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High-quality
August 11, 2024

The stuff is great you will not be disappointed and if by some miracle you are unhappy their customer service is as great as chick fil as drive thru

Date of experience: August 1, 2024
North Carolina
2 reviews
0 helpful votes
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Great product
August 11, 2024

I love these leggings,bras and shorts they are soft and true to size.

Date of experience: August 1, 2024