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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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The clothes are high quality and I have never had an issue with items not holding up through workouts and even marathons.
I really like all of the clothing I have gotten. But I think it's really wrong that the credits expire after a year.
Customer service was great, everyone was so helpful!
Everyone in the store was great and very helpful! Loved my experience there
Online ordering is simple and being a member, the prices are amazing. The quality of the clothing we have received is top notch. The customer service rep was wonderful when I called about a glitch in the free item that was coming up at a discount and not free. My only complaint if I had one is delivery takes a lot longer than other companies.
I buy these shorts for my son and he loves them. They fit true to size and he loves that the inseam can be ordered in different lengths and the waistband is wide, comfortable and doesn't pinch around his waist. He has over 10 pairs of shorts and wants me to order more.
Garbage marketing strategy. Have the products available for a decent price it's not that complicated
I love the quality of all of the clothing. It really stands up over time!
I have had a number of occurrences where I was charged for the fee for the monthly subscription before the first of the month.
The first item I ever purchased from fabletics a few years ago exceeded my expectation.Since then I joined the membership and have spent thousands of dollars on items that I hoped would have the same fit and quality, but none of it does. Fabletics changes their product too much, I can buy 4 different patterned leggings from the same line and the products don't always have the same stretch, compression and fit based on the material of the fabric and size. I constantly have to size up or down, buy a different color or pattern to find the right fit… and sometimes I never do and just end up returning it all. That is extremely frustrating! I would like to find my right size and fit and be able to order online and know that when it arrives it will consistently have the same fit. Also, yes I have gone in and been fitted by the store workers several times and that still has not helped, so at this point I'm moving over to another fitness clothing line. Also can you bring the optional 9 in biker shorts back everyone doesn't like to wear short biker shorts… they have gotten shorter and shorter every year.
6 in… 5 in… 2in…again inconsistent
I received my package late.
It happens 2 times.
Thanks
This brand is amazing. The clothes fit perfect. I have been buying from the website for a little over a year now and I can honestly say I'll continue as long as the quality continues being good and comfortable.
It's not fair at all that the prices triple if you don't have a membership. I understand having a discount but the prices are so high without the membership that you can't even buy their items.
The quality of the items selected is wonderful, however color choices and options in my size were limited.
Products are always as represented, style, size, color. Never disappointed
I order these for my staff and they love them. They are comfortable, the colors are beautiful and the quality is excellent.
Like the product but having to cancel the stupid credit charge monthly is what drove me away. I forgot to do it once and wound up with that credit. If that was cash credit to be used on whatever I wanted I'd still be a member, not the stupid member credit.
Last month I skipped so I didn't have to make that payment and I still got charged. That's not right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members