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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Customer Resolution
November 15, 2024

Our purchase was wonderful and my son loves the shorts. The problem is I have been receiving a monthly bill for your membership, which I have called about already twice. I keep being reassured that the monthly billing will be stopped and it continues. Both Customer Service Reps were absolutely wonderful and very attentive and understanding. It is just a shame that your employees and products are so good, but your systems and programs actually ruin the experience.

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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Fabletics
November 15, 2024

Overall it's good. I like that I can skip an unlimited amount of months. The clothes last a long time. Sometimes the sizing is off and I think the prices are ok.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Scam
November 15, 2024

Somehow I unknowingly signed up for a $59 mo. Membership! Two months went by before I noticed the auto debit to my account! Who charges $59 to allow you to buy stuff from their store. And how did I get sucheted into it without knowing?! 😡

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Shorts
November 15, 2024

Ordered a few pairs of shorts, and very happy with them so far,highly recommend 7 inch with inseam

Date of experience: November 5, 2024
Indiana
1 review
0 helpful votes
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Did not receive refund
November 15, 2024

I did not receive the refund for my returned product

Date of experience: November 5, 2024
Connecticut
1 review
0 helpful votes
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Good quality comes at a price
November 15, 2024

Love my active wear - I purchased 4 sports bras, 4 pairs of leggings (full length) and 1 pair of shorts with my sign up order. Since then, I've attempted to cancel my membership with no success - just putting it on hold each month. I wish instead of a great sign up deal that the items were more affordable for multiple purchases but they fall beyond my personal expense allowance for these items after the initial sign up purchase. Quality of my leggings is good, I've done many "bend" tests to ensure that as a gymnastics coach - the kids parents aren't getting any additional "show" while I'm leading stretch with my class kids. They only become sheer in some very major stretches (basically only if you're trying to see if they become see through) - good quality and will buy more someday when I can afford it.

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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Super comfortable
November 15, 2024

Fabletics clothes are the most comfortable I've ever owned. Perfect for lounging and working out.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Nothing compares
November 15, 2024

Not sure how competitors cannot get the compression shorts to fit, while Fabletics has the perfect fit for, what seems like, every body type. Thank you!

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
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No refund
November 15, 2024

I was promised a refund but do not see one. But it's not too late. Fabletics can show me the refund.

Date of experience: November 5, 2024
Pennsylvania
2 reviews
0 helpful votes
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I started out as 1 outfit.
November 15, 2024
Updated review

I decided to start working out and bought myself a new outfit from Fabletics. Here it is 3 years later, and I have two drawers full of not only workout clothes but shorts, dress pants, jackets, and more.
When I buy outfits as gifts, the recipients are overjoyed and feel incredibly special.

Date of experience: November 5, 2024

Awesome clothes and great customer service
June 14, 2024
Previous review

I had an issue with a pair of Flares with a broken zipper. The exchange was wonderful & easy. I love the clothes so much I have my friends buying from Fabletics!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Who's shaped like this
November 15, 2024

If I order a 3x bra that means i have a large chest, they're big around with cups the size of a toddler. Something in their material has changed chemically that they use and I'm now becoming allergic to their clothing. Be careful because refund? What is that?

Date of experience: November 5, 2024
Maryland
1 review
0 helpful votes
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Love their quality products!
November 15, 2024

So many great options for an active busy mom! Love the high quality material and their style!

Date of experience: November 5, 2024
Virginia
2 reviews
0 helpful votes
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Tennis Skort
November 15, 2024

Great product.so cute 😍

Love wearing it out.

Can pair with leggings in the fall

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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What happened to your cargo pants?
November 15, 2024

I ordered the tan cargo pants and love them. I went back to order them in black and could not find them on your website to order. Let me know if you bring back cargo pants in black. Thank you

Date of experience: November 5, 2024
Massachusetts
1 review
0 helpful votes
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Pants
November 15, 2024

Pants come with a lot of wriggles, hard to get wriggles out of pants.

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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Put two things in my cart. I was really looking forward to trying the Don pant, but when I went to checkout only one item had the sale price. So obviously the leggings I was buying for my wife were what I purchased.

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
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Beyond imaginable comfort!
November 15, 2024
Updated review

The clothes are the most comfortable clothes I have ever purchased and worn! The cool weather pants are great for winter as I like to wear these year round! The ordering was very easy and the clothes arrived right on time!

Date of experience: November 5, 2024

Fabulous Fabletics!
September 1, 2024
Previous review

The clothes are the most amazingly comfortable I have worn from their bras and panties, workout clothes, or swim wear I have found my go to brand! They have amazing deals and it's so easy to turn on and off your membership.

Date of experience: August 22, 2024
South Carolina
4 reviews
0 helpful votes
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Bought So Many Fabletics Leggings...
November 15, 2024
Updated review

I can't remember which leggings I bought in Aug. 2024. What I really LOVE is that all these pants have a small waist for the person with an Hourglass figure. I bought XL, weigh 128,5' 2" and they fit perfectly. They wash/dry easily (I hang them up to dry), keep their shape, the stretch material is top-of-the-line excellent, can't see through them, I loved the sales from Fabletics Outlet. The sale Yitty leggings were awesome, especially the "Olive Juice" colored pants, and the silver-shimmering pumpkin-colored pants. The warm leggings are wonderful as well. Can't say enough about Fabletics

Date of experience: November 5, 2024

I just Bought my SECOND pair of Fabletics Leggings!
August 29, 2024
Previous review

I Loved my first pair of Fabletics leggings, and I back for more, this time with flair legs instead of tight leggings to ankles. I have not received them yet, so I am unable to review them.

Date of experience: August 19, 2024
Wisconsin
1 review
0 helpful votes
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Love most of the clothes
November 15, 2024

Kept the subscription because I'm in between sizes and the clothes fit. Had one occasion where my pants ripped wasn't able to use coupon given for replacement. Overall nice quality compared to other brands.

Date of experience: November 4, 2024
Virginia
1 review
0 helpful votes
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Another subscription
November 15, 2024

Reels you in with a great deal, but then you have to remember to skip the month unless you actually want an outfit or item. It's hard to use the member credits because there is constantly a sale so you'd rather use cash versus a credit.

Date of experience: November 4, 2024