FableticsReviews 13,325
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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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The fit on the leggings is flattering. Excellent variety of colors to choose from.
I wear a 2XL. Some scrub tops are labeled 2X, which are fine, but the ones labeled XXL are significantly smaller. Now I will no longer order their scrubs online because I have no idea which version I'll be getting. Sizing should be consistent! Also, there is a weird seam down the front of the tops that serves no purpose and should be eliminated. Other than that, I really like them, they are comfortable and seem well made.
Automatic charges are unwarranted. Also if you want to save your credits, you have to pause your membership. If you cancel, you lose the credits
Super comfortable and stylish.
Had an issue with my order, and was impressed at how quick and easy customer service helped me out!
Spent a bunch of time on the site deciding what I wanted. Placed a big order. After placing the order was sent a message that some of the stuff was no longer in stock. Then I never even got the order. Had to call 3 weeks later to get all my money back. Just placed another order, and I never received a confirmation e mail. I don't even no if you guys are sending it to me, or if you even got the order.
Ordered 6 items. Tops were all strangely shaped- bagged out oddly, or were strangely proportioned (very short, super wide), leggings were so-so, but unflattering even on slim figure. Tried to return them. Ended up with 2 return codes - 3 items on each. There was no indication of which items were on which code. I called fabletics snd after usual long wait was told that the second code covered all 6 items. Drove to ups (45 minutes for me), to be told that the code only covered 3 items, and they had no way to tell which items those were. The other code showed expired. Called - another long wait. They sent a "new" code. Next day, I drove back (45 more minutes, and by now probably more in gas $ than I'd get from the return). Ups said the "new" code showed up as already used, so they couldn't take it. Another call, while I had to explain I'm leaving town and can't spend ANOTHER 2 hours getting this return to them. Got a runaround and was told they'd send me a label to print so I can drive another 45 minutes to try again. Never, ever do business with these clowns! I'm expecting yo see fraudulent charges for their membership, which I cancelled early. No integrity, and no understanding of how business is done in the us. They may be able to get away with this in Asia (not one of the 4 customer service folks I spoke with had a full grasp of English, and all were clearly reading from standard scripts without the ability to understand either my issues or their own replies), but we expect some integrity here. If you say easy returns, you need to provide that! Fabletics does not! Tried to speak with a supervisor. After a long wait, it still didn't happen. Nothing about this company is ok. Don't fall for the ads. You'll regret it!
Came for an exchange and literally could not get anyone to help me. The girl Becca was rude and seemed annoyed anytime I asked for a new size. Don't go to the Legacy West location!
Customer service is outstanding! Love this store, everyone is so helpful and friendly
I am a VIP member and often what I would like is out of stock so I wait in order to use my credits. While I like the leggings, frequently the posted sales prices are much lower than my credit fee. I have had difficulty contacting customer service.
I love the fabletic line. Their website struggles pretty badly. Do not try to order on your mobile device. I don't know what needs to happen but it lags, doesn't load, impossible
Ordered several performance shirts. All fit perfectly and really quality materials. Used my credits to get an even greater value. But worth the price. Also, very quick delivery. Will continue to purchase from Fabletics.
I bought some pieces and was automatically registered for a subscription. Its hell to get out!
Customer Service exceeded my expectations; although, the product item didn't fit right and the color was not what I expected.
I love my uniforms, fits well and comfortable. My athletics wear are stylish and very relaxed fitting. Also I buy on sale which is always within my budget
I'm not fully satisfied however the uniforms are not too fitted l( printing out an entire figure) thus making the fitting relaxed
I love the leggings! I dislike having to join, then cancel. Time consuming. I am horrible at skipping a month…always forget!
Best fit best fabric fantastic price and value wish I found them years ago I would love to see more colors
I have great experience with Fabletics. I have purchased gifts for my family members in both men's and women's. Recently was even able to purchase a onesie for my grandson.
I love what I have chosen so far.
I always forget on due every month to skip membership credit charges about one or two days pass and i call to the customer service and I'll tell them that I forget to skip and they always understood me and canceled to me.
I really appreciate it! Everybody who works for Fabilatics are so good!
I started buying Fabletics for my girlfriend last Christmas and she loves everything that I get her from here and when I had to return or exchange things that didn't fit her there was no problems and when I had an issue and needed to talk to customer service they were very polite and got my account fixed in no time
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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