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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Bought shoes for my son. They fit great. My son loved them. Great price
I'm very satisfied with Fabkids and I love the clothes, coupon and great deals.
Hello Edna,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At FabKids, try our best to provide the best service and unique style at an affordable price!
Best,
Mary
Had a $49 credit with you all. So I spent $47, I was charged the $47 and the $49 monthly and was told when I called that real total was $97 regardless if they stuff I got was on sale I was charged the original price. Even though when I checked out it said $47
Hello Corleta,
Thank you for taking the time to leave a review. Your feedback about our pricing/promos and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I brought the items for my 4 year old daughter. She was very happy.
Very likely to recommend fab kids i love their style and my kids love it too
Hello Tania,
FabKids would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued member of us!
Best,
Mary
My kids were extremely Happy we're gonna order more! Great for younger kids who go thru shoes fast
Hello Antonia,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Great quality. Perfect fit. Stylish. Prices are to die for.
Hello Meagan,
Thank you for the feedback! We're so glad that everything worked out for you. At Fabkids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Arrived at the wrong address. May not buy anything else. The shoes are great its just the shipping
Hello Jeanita,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
The light up shoes my daughter was so happy but day 3 the lights stop working my daughter was in tears she doesn't cry often but when she does it's for something she just absolutely love, not really interested in buying anymore.
Hello Crystal,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very very cheaply made shoes. They're made out of very light and thin plastic it probably costs less than $1 to make then they attempt to loop you into a membership which would be a larger, monthly cost
Ridiculous
Hello Angel,
Thank you for sharing your experience with our products and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have 2 Daughters, one who is a little thicker than the rest. I was excited that Fabkids extended their sizes to XXL. The material of leggings is so soft and good for my younger one, she's always hot.
Hello Kathryn,
Thank you for taking the time to share your awesome review! We’re glad your daughters are enjoying your purchase! We always strive to provide the best styles and quality for kids of all sizes. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I didn't realize I was signing up for a subscription until I had completed the purchase process. The product I received is as advertised and the price is appropriate for my 9yo who grows out of clothes overnight and wears them out even faster. I have not cancelled the subscription because the wording in the cancellation policy made it sound like the clothes I ordered would cost me more? So I've set a reminder on my calendar to skip my charge each month. I may order from the site again. I wish I didn't have to go through the extra step of skipping the monthly charge.
Hello Meredith,
Hello Heidi,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would also like to discuss further our promos and product pricing. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Fit great, look wonderful, delivered on time! Very satisfied!
Hello Evelyn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Me encantan todos los diseños y la entrega super rápida, recomendado
Hola Idalia,
Gracias por dejar una evaluación. Nos alegra saber que está satisfecho con su compra. ¡Nos aseguraremos de crear continuamente productos que se adapten a las necesidades de nuestros valiosos miembros como usted! ¡Qué tengas un lindo día!
Mejor,
Renz
Love the products it is just the crap attached to order the magazines now I have to deal with stopping magazines I didn't order so I doubt I will use your website again which is a shame my little granddaughters loved the shoes
Hello Aleta,
Thank you for your feedback. Our Member Services Team will contact you right away to address your magazine concern.
Best,
Renz
I really enjoy this membership! It really comes in handy with my daughters growing feet! Love not having to go anywhere and I love the selection and so does my girl!
Hello Ashley,
We're glad you enjoy our unique styles and the VIP membership! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Except for my first order, I haven't had a correct one yet. I've had shoes included that were defective (one lit up, one didn't), was sent shoes I didn't order, shoes I did order were missing, and in trying to make up for the pair that didn't light up correctly, I was sent the wrong size (about 3 sizes smaller than my child currently wears). Does not feel like a VIP experience.
Hello Rebecca,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your orders. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Realized for hightops I probably should buy a size up next time little hard to get on but still fits
Hello Nikki,
We appreciate the feedback you shared regarding the fit of our items. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My girls loved they shoes. And didn't take long at all for delivery. Buying my boys some next.
Hello Demetrius,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Hello Cherie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mariah,
We are happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth