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FabKids

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
How would you rate FabKids?
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Great quality, fast shipping!
February 2, 2023

Great shopping experience! Super fast shipping! 10/10

Date of experience: February 2, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Erin,

We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Tennessee
1 review
0 helpful votes
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Never receive
February 2, 2023

Items purchased haven't been received to even rate.

Date of experience: February 2, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Lindsey,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Massachusetts
1 review
0 helpful votes
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Awesomeness
February 2, 2023

Great quality fast delivery, my little loves her new shoes!

Date of experience: February 2, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Amy,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Ohio
1 review
0 helpful votes
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Shoes
February 2, 2023

I like the stuff I got, but it's all too big I should have read the size chart.

Date of experience: February 2, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Clara,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Montana
1 review
0 helpful votes
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Reveiw
February 2, 2023

I really like your products there very cute and stylish and they are decently priced the only reason I gave it 4 stars instead of 5 stars is because they are not the best quality they could be made way better so they would last longer especially because the are children's shoes and kids already go through there shoes to fast I just fell they should be better made possibly higher quality more sturdy and stable in order to last a little longer not just one month and the lights stop working on them or they are just to easily worn and torn out now if this problem could be fixed I could easily supply 10 stars thanks

Date of experience: February 2, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Stephani,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's quality. Our Member Services Team will reach out to you right away.

Best,
Allison

Utah
1 review
0 helpful votes
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Always love this website
February 2, 2023

My daughter is obsessed
Awesome deals with the clothes and shoes
My son is still little but will definitely order from here for him

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Melissa,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Renz

Indiana
1 review
0 helpful votes
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Great quality and very cute shoes
February 2, 2023

I have three daughters and every pair of shoes I've got from fabkids has been in great condition and my girls absolutely love them!

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Rosa,

Thank you for taking the time to share your awesome review! We’re glad your daughters are enjoying their shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
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Best family site
February 2, 2023

I purchased beautiful outfits from fab kids. My daughter felt super pretty on her presentation for career day at 3rd grade and her friends were asking her where I bought her clothes. Great quality, affordable price and most importantly my daughter loves her shoes and outfits. Thank you fabkids

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Aurea,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Illinois
1 review
0 helpful votes
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When the sales are hot, they are hot!
February 2, 2023

I always am looking for a good deal and when the sales are on - they are on!

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Jessica,

What an awesome review! Thank you so much for the positive overall feedback! You should only receive the greatest services. Have a wonderful shopping experience in FabKids! Hope to hear more from you in the future!

Best,
Lia

Louisiana
1 review
0 helpful votes
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Great kids shoes
February 2, 2023

Good product, My granddaughters absolutely loved their new shoes. The shoes fit both girls perfectly. The prices were great fast delivery

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Keri,

Thank you for the feedback! We're so glad that everything worked out for you. At FabKids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Kansas
1 review
0 helpful votes
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I will continue to use Fabkids
February 2, 2023

The site is easy to use. Most of the sizes I needed were available and my order shipped 1 week earlier than expected.

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Adoria,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Wyoming
1 review
0 helpful votes
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Wrong sizes sent to me
February 2, 2023

I was sent the wrong size shoe. I have been trying to cancel my membership for months

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Sheakia,

Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your shoe and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New Jersey
1 review
0 helpful votes
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Amazing quality and good service
February 2, 2023

The quality is very satisfying, size is also true and it's fit comfortably in. The looks are also stylish and attractive, highly recommended

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Ayesha,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Idaho
1 review
0 helpful votes
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Better than children's Place
February 2, 2023

Quality clothes for boys and girls it's a one stop shop site. They have great sales. Quick shipping. One of my favorites.

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Paula,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Oregon
1 review
0 helpful votes
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We love fabkids
February 2, 2023

My kids love the clothes or shoes they get and shoes they get. Mom loves the price I pay for them. 3 shoes and 1 swear shirt for $1.61 because of all the discounts. Yes please. Just kinda wish they had a little more options for teens. But we love fabkids. Thank you all.

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Jessica,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Michigan
1 review
0 helpful votes
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My Grandkids love the shoes
February 2, 2023

My order came very quick and the quality of shoes is unbelievable. They really stand up to everyday wear and tear

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Annette,

We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Washington
2 reviews
0 helpful votes
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Amazing
February 2, 2023

Wonderful products, excellent customer service and amazing prices!

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Lori,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Maryland
1 review
0 helpful votes
Follow Dajennae M.
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My daughter loves her shoes
February 2, 2023

My daughter loves her shoes they look exactly like the pictures, they fit perfectly and my daughter wants to wear them everyday.

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Dajennae,

Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Purchased easily and delivered a day early. Will order again.

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Joy,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

District of Columbia
1 review
0 helpful votes
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Not many options
February 1, 2023

I have credits left over from being a VIP that I was trying to use. I am no longer a VIP and when I was trying to purchase some items for my daughter I had barely any choices to choose from. At this point I would prefer to just get my money back that I have left over in credits!

Date of experience: February 1, 2023
Jennifer M. — FabKids Rep
over a year old

Hello Emily,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz